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Wyświetlanie 1-2 z 2
Tytuł:
Determinants of making decisions in improving the quality of products
Autorzy:
Siwiec, Dominika
Bełch, Paulina
Hajduk-Stelmachowicz, Marzena
Pacana, Andrzej
Bednárová, Lucia
Powiązania:
https://bibliotekanauki.pl/articles/27313697.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
decision support
management
quality management
production engineering
improving quality of products
customers' requirements
mechanical engineering
wspomaganie decyzji
kierownictwo
zarządzanie jakością
inżynieria produkcji
poprawa jakości produktów
wymagania klientów
Inżynieria mechaniczna
Opis:
Purpose: The basic purpose of research was to determine the causes of making the decision that manufacturers on their way to improve the quality of their products. Design/methodology/approach: The research method applied in article is mainly standardized survey research making based on survey conducted in contact and remote way conducted in 78 enterprises in south-eastern Poland. The research process also accompanied analysis of thesource documentation. Findings: It was concluded that decision during improving quality of the product were making mainly in simultaneously with considering customers' requirements of the customers about the quality of the products and the impact of products on the natural environment. Research limitations/implications: Most of the verified enterprises from SMEs are tried integrating qualitative-environmental actions as part of improving the quality of products. This is a favorable condition for further research, so that it is possible to adjust the quality and environmental approach when improving the quality of products in SMEs. Practical implications: Discussion of the results of research have a series of practical implications mainly for product management staff. Especially in organizations that designed new products or also in significant modification of these products. Social implications: Building awareness improves not only quality of products, but also simultaneously in line with sustainable development, including in improving environmental aspects. Originality/value: The article has cognitive value for development of knowledge, science, quality, and environmental in the area of management of products.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 157; 497--507
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Social awareness and responsibility in context of Polish service companies
Autorzy:
Ingaldi, Manuela
Brožovà, Silvie
Zhuravskaya, Marina
Powiązania:
https://bibliotekanauki.pl/articles/1830710.pdf
Data publikacji:
2021
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
sustainable development
social awareness
social responsibility
customer’s requirements
services
rozwój zrównoważony
świadomość społeczna
społeczna odpowiedzialność
wymagania klienta
usługi
Opis:
The enrichment of the society and the consumptive lifestyle caused that customers buy more and more, having different, often very high requirements as to the purchased products and services. They often do not realize that production of such products requires more and more materials, energy and other means of production. All this leads to high exploitation of the environment. Even if the resources of the natural environment are not exhaustible, they do not keep up with their rebuilding at this pace of exploitation. That is why social awareness and responsibility both of producers and customers play such an important role. They are one of the instruments needed to operate in accordance with the concept of sustainable development. The aim of the research was to examine social awareness and responsibility among customers of service enterprises. The research was conducted with the use of an online survey, which allowed to show whether the customers of such enterprises are interested in the concept of the sustainable development, if they take it into account when using various services. The need for environmental education was indicated, which could strengthen the social awareness and responsibility among Polish customers.
Źródło:
System Safety : Human - Technical Facility - Environment; 2021, 3, 1; 71-78
2657-5450
Pojawia się w:
System Safety : Human - Technical Facility - Environment
Dostawca treści:
Biblioteka Nauki
Artykuł
    Wyświetlanie 1-2 z 2

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