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Wyszukujesz frazę "Personnel management" wg kryterium: Temat


Tytuł:
Aspekty etyczne systemów oceniania pracowników w instytucjach publicznych
Ethical Aspects of the Appraisal Systems in Public Institutions
Autorzy:
Walenia, Alina
Powiązania:
https://bibliotekanauki.pl/articles/965101.pdf
Data publikacji:
2015-02
Wydawca:
Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
Tematy:
appraisal system
personnel management
Opis:
A performance appraisal system forms an integral part of any developed management concept. The efficiency of such an appraisal system is fostered in institutions which prioritise quality and continuous improvement, and where innovationfriendly actions are joined by those that build confidence. An efficient appraisal system is characterised as follows: it is systemic in character, regular, universal, flexible, concrete, transparent and simple in application. When implementing a modern appraisal system, care should be taken to adhere to ethically sound principles such as fairness, objectivity, goodness and truthfulness.
Źródło:
Annales. Etyka w Życiu Gospodarczym; 2015, 18, 1
1899-2226
2353-4869
Pojawia się w:
Annales. Etyka w Życiu Gospodarczym
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Identification of Personnel Management Components Applied in Social Enterprises in the Slovak Republic
Autorzy:
Hunková, Lukrécia
Havierniková, Katarína
Powiązania:
https://bibliotekanauki.pl/articles/40621659.pdf
Data publikacji:
2023-12-31
Wydawca:
Politechnika Częstochowska
Tematy:
components
personnel management
social enterprises
Opis:
Many research studies on personnel management are focused on commercial enterprises. This study seeks to understand the components of personnel management that are applied in social enterprises. The main aim of the study is to identify the components of personnel management used in social enterprises based on the obtained data and to propose possible solutions for the given enterprises in this area. The research used the qualitative method of a structured interview in social enterprises in the Slovak Republic; while evaluating the interview, a phenomenographic approach was employed, hence the answers were analyzed, then interpreted and a specific system was created in the obtained set of opinions and knowledge. A difference was assumed in the components of personnel management in social enterprises compared to ordinary commercial enterprises, especially in the components such as motivation, education and remuneration. The results of the research will contribute to the knowledge and proper implementation of the personnel components that are needed in social enterprises, which play a large role in their development and success.
Źródło:
Zeszyty Naukowe Politechniki Częstochowskiej. Zarządzanie; 2023, 1, 52; 23-34
2083-1560
Pojawia się w:
Zeszyty Naukowe Politechniki Częstochowskiej. Zarządzanie
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Responsibilities and competencies in personnel management at Czech schools
Autorzy:
Šafránková, Jana Marie
Šikýř, Martin
Powiązania:
https://bibliotekanauki.pl/articles/18873064.pdf
Data publikacji:
2018
Wydawca:
Instytut Badań Gospodarczych
Tematy:
personnel management
school management
Czech Republic
Opis:
Research background: The fundamental conclusions about the relationship be-tween personnel management and organizational performance can be also applied to personnel management in primary and secondary schools,  which play an important role in the society. There is no doubt that headmasters, deputy headmasters and other school managers who want to achieve excellent performance of their schools, must pay special attention to management of all employees (including teaching and non-teaching staff) because their abilities, motivation and performance determine the desired results of schools. Purpose of the article: The purpose of the article is to define particular categories of man-agers in Czech primary and secondary schools and specify their responsibilities and competencies in personnel management in order to propose an optimal organization of personnel management at Czech schools. Methods: Achieving the purpose of the article is based on the analysis of available scientific literature and the results of the authors' questionnaire survey on the organization of personnel management at Czech primary and secondary schools. The survey was conducted from January to March 2017. The respondents were headmasters, deputy headmasters and other managers of Czech primary and secondary schools. The relevant data were obtained from 90 respondents. The data analysis was based on the calculation of relative frequencies and the evaluation of the dependence of responses using contingency tables and chi-square tests of independence. Findings & Value added: The findings show that responsibilities for managing teaching and non-teaching staff at Czech schools belong not only to headmasters, but also to other managers at schools, including deputy headmasters, head teachers, heads of school clubs, heads of school canteens, educational consultants, school psychologists, treasurers, or school caretakers. Anyone who influences and directs others in the organization should be involved in personnel management and participate in various personnel management activities related to employee selection, appraisal, compensation or training. The significant competencies of headmasters and other managers in personnel and school management include managerial competencies (the ability to manage others), personal competencies (the ability to manage yourself), or professional competencies (the ability to manage the school).
Źródło:
Oeconomia Copernicana; 2018, 9, 3; 529-543
2083-1277
Pojawia się w:
Oeconomia Copernicana
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Etyka jako element zarządzania personelem w usługach
Ethics as an element of personnel management in services
Autorzy:
Dąbrowska, Anna
Twardzik, Małgorzata
Powiązania:
https://bibliotekanauki.pl/articles/46433977.pdf
Data publikacji:
2024-09-11
Wydawca:
Szkoła Główna Handlowa w Warszawie. Kolegium Zarządzania i Finansów
Tematy:
personnel management
HR management
personnel
services
ethics of personnel management
zarządzanie personelem
zarządzanie zasobami ludzkimi
personel
usługi
etyka zarządzania personelem
Opis:
Usługi są ważnym obszarem działalności gospodarczej, a także są szczególnym produktem, bowiem usługę definiuje się jako czynność, którą jeden człowiek (usługodawca) świadczy drugiemu człowiekowi (usługobiorcy). Personel odgrywa zatem szczególną rolę w przedsiębiorstwie usługowym. W procesie zarządzania personelem w przedsiębiorstwie usługowym coraz częściej podnosi się kwestię znaczenia etyki. Niezależnie od wielkości przedsiębiorstwa, osoby zarządzające nim muszą postępować w sposób etyczny, dojrzały i świadomy. Zarządzanie personelem może zapewnić korzyści dla pracodawców i pracowników. Pracownik uważany jest za najcenniejszy zasób przedsiębiorstw usługowych. Tworzenie trwałych zespołów, minimalizowanie wskaźników rotacji to jedno z głównych zadań zarządzania personelem w usługach na konkurencyjnym rynku. W przedsiębiorstwach, gdzie pracownicy są doceniani i odpowiednio traktowani, poprawia się ich morale, tworzą się właściwe normy etyczne, co wpływa na długotrwałe i pozytywne relacje między pracodawcą a pracownikiem. Efektem jest silniejsza więź między pracownikami, do czego przyczynia się przyjazne i stymulujące środowisko pracy. Niniejszy artykuł koncentruje się na problematyce znaczenia etyki w zarządzaniu personelem w przedsiębiorstwach usługowych i ma charakter przeglądowy, opiera się na krytycznej analizie literatury przedmiotu w badanym obszarze oraz danych pochodzących z dostępnych raportów i badań rynkowych. Celem artykułu była analiza wybranych problemów etyki zarządzania personelem w działalności usługowej, ze szczególnym uwzględnieniem budowania relacji w środowisku pracy w różnych grupach pokoleniowych. Postawiono następujące pytania badawcze: Jakie znaczenie ma etyka pracy w firmach usługowych? oraz: Czy możliwe jest budowanie dobrych i etycznych relacji w środowisku wielopokoleniowym firm usługowych? Przeprowadzona analiza literatury przedmiotu oraz dostępnych na rynku danych wtórnych pozwala na stwierdzenie, że etyka pracy ma bardzo istotne znaczenie dla budowania konkurencyjności firm usługowych, a tym samym wpływa na jakość usług i zadowolenie klientów. Odpowiedź na pytanie, czy możliwe jest budowanie dobrych i etycznych relacji w środowisku wielopokoleniowym, nie jest jednoznaczna. Z pewnością wymaga to świadomości pracodawcy, by rozumiał różnice w podejściu do pracy wśród pracowników różnych pokoleń i potrafił je odpowiednio wykorzystać w zarządzaniu personelem. Problematyka podjęta w opracowaniu wymaga dalszych, pogłębionych badań i analiz.
Services are an important area of business activity and a special kind of product, as services are defined as an activity rendered by one person (service provider) to another (service recipient). Thus, personnel plays an important role in a service company. In the process of personnel management in a service enterprise, the importance of ethics is increasingly being raised. Regardless of the size of the enterprise, those managing it must act in an ethical, mature, and conscious way. Personnel management can provide benefits for both employers and employees. Employees are considered as the most valuable asset of service enterprises. Forming lasting teams and minimizing turnover rates are among the main tasks of personnel management in service companies in a competitive market. In enterprises where employees are praised and treated appropriately, their morale improves, and proper ethical norms are established, leading to long-lasting and positive relationships between employers and their employees. It results in a stronger bond among employees, fostered by a friendly and stimulating work environment. This article focuses on the importance of ethics in personnel management in service enterprises. It is a review article based on a critical analysis of the subject literature and data from available reports and market research. The aim of the article is to analyse selected issues related to the ethics of personnel management in service enterprises, with a special emphasis put on building relationships in a multigenerational working environment. The following research questions were raised: What is the importance of work ethic in service enterprises? Is it possible to build good and ethical relationships in a multigenerational work environment in service enterprises? The conducted literature review and analysis of the available data showed that work ethic is of utmost importance for boosting the competitiveness of service enterprises, thus influencing the quality of services and customer satisfaction. Definitely, it requires the employer’s awareness of multigenerational differences in the approach to work and the application of this knowledge in the personnel management process. The issue touched upon in this article requires further, deeper studies and analyses.
Źródło:
Studia i Prace Kolegium Zarządzania i Finansów; 2024, 198; 65-79
1234-8872
2657-5620
Pojawia się w:
Studia i Prace Kolegium Zarządzania i Finansów
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Інформаційна культура персоналу як обєкт кадрового менеджменту
Personnel Information Culture as an Object of Human Resource Management
Autorzy:
Nesterenko, Galyna
Powiązania:
https://bibliotekanauki.pl/articles/972879.pdf
Data publikacji:
2018-09-01
Wydawca:
Wyższa Szkoła Gospodarki Euroregionalnej im. Alcide De Gasperi w Józefowie
Tematy:
communication;
enterprise;
information culture;
staff;
personnel management
Opis:
The paper is devoted to the issue of communication processes at enterprise, the quality of which is largely determined by the organizational information culture. The phenomenon of information culture is considered as a component of mankind culture, which has peculiarities at the level of personality, society and enterprise staff as a local community. The essence of information culture is a set of material and spiritual values of person or community in the field of information activity. Information culture of enterprise is a part of its organizational (corporate) culture and interacts with it, as well as its development is influenced by the interaction of subcultures in the organization. Study of information culture at this level is important not only due to the fact that the comfort of staff, formal and informal communication depend on it, but also due to the fact that effectiveness of communication affects quality and efficiency of the of production tasks and enterprise mission implementation. Purpose. The purpose of the paper is to determine the place of organizational information culture in the system of objects of personnel management and the possibilities of managerial influence on its development. Methods. The following methods have been used in the article: critical analysis of scientific sources and results of practical experience, structural-functional analysis (used to determine the structure of the information culture in relation to its functions), modeling (to specify the methods of managerial influence on the development of information culture), systematization (for the analysis of existing definitions of the "information culture" concept), generalization (in the formation of intermediate conclusions and final conclusions). Results. Organizational information culture is understood in the author's conception as the unity of three components: 1) a set of tools and technologies for searching, producing, storing and transmission of information; 2) competencies of the staff to work with information and to implement the communication process; 3) basic principles, norms, ideas (both official and informal) about organization of communications at enterprise. It is at the enterprise level that system purposeful management of the information culture development has the greatest potential. The main ways of managing the organizational information culture development are: organizing of trainings, master classes, other forms of intensive training as a part of information work; software and office equipment upgrading; providing clear transparent system of requirements for the communication establishing, their promotion and encouragement of the staff to comply with them.
Źródło:
Intercultural Communication; 2018, 5, 2; 157-174
2451-0998
Pojawia się w:
Intercultural Communication
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Personnel management in the building industry
Autorzy:
Bušina, Filip
Powiązania:
https://bibliotekanauki.pl/articles/629883.pdf
Data publikacji:
2014
Wydawca:
Szkoła Główna Handlowa w Warszawie
Tematy:
construction industry, human resources, personnel management, efficiency
Opis:
The aim of the text is to present various approaches towards personnel management in the building industry. The difference in the analysed approaches is partially caused by the fact that sectors within building industry also differ substantially. The paper is divided into five sections dealing among others with personnel management and its efficiency, tools used to measure and improve personnel management efficiency and characteristics of specific problems of personnel management. The principle methods of inquiry used in the text include literature study and case study. The author stresses the fact that construction industry is demanding in terms of personnel management, as it has to deal with special requirements stemming from employment area, including: the seasonal nature of the building works, spasmodic nature of works on individual projects, required qualification of workers in the building industry, building technology and system operations. The author concludes that due to constantly changing environment the building industry uses flexible personnel work systems and that the challenge is to adapt the personnel management system efficiency to the variable environment and make the building industry personnel management flexible.
Źródło:
Kwartalnik Kolegium Ekonomiczno-Społecznego Studia i Prace; 2014, 3; 11-30
2082-0976
Pojawia się w:
Kwartalnik Kolegium Ekonomiczno-Społecznego Studia i Prace
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The Concept of Well-being in Organisational Reality
Autorzy:
Danilewicz, Dariusz
Powiązania:
https://bibliotekanauki.pl/articles/1194150.pdf
Data publikacji:
2020
Wydawca:
Szkoła Główna Handlowa w Warszawie
Tematy:
human capital
personnel management
well-being
organisational health
sustainable
management
Opis:
The well-being concept refers to other similar concepts related to people’s physical, mental, emotional and intellectual well-being. In broader terms, in addition to internal dimensions, it must include external dimensions as well. In discussing the concept of wellbeing, it is worth using a holistic approach – implementing this approach in practice allows for achieving measurable organisational effects.
Źródło:
Edukacja Ekonomistów i Menedżerów; 2020, 56, 2
1734-087X
Pojawia się w:
Edukacja Ekonomistów i Menedżerów
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Etyka a zarządzanie: wybrane problemy
Ethics vs. Management - Selected Issues
Autorzy:
Kisiel, Aneta
Powiązania:
https://bibliotekanauki.pl/articles/591448.pdf
Data publikacji:
2014
Wydawca:
Uniwersytet Ekonomiczny w Katowicach
Tematy:
Etyka
Zachowania pracownika
Zarządzanie personelem
Employee behaviours
Ethics
Personnel management
Opis:
The purpose of this paper is to present selected issues concerning ethics in management. Managers while performing particular tasks are guided by the rules of ethics of management. Ethical aspects of any actions which take place in the organization of relation first of all refer to the form of relations existing in the organization (generally between the organization and stakeholders including employees). In this paper special attention has been paid to the ethical aspect of management of human resources. Taking into consideration a significant role of human capital in obtaining profits by the company - it is still important to stress the meaning of ethics in management
Źródło:
Studia Ekonomiczne; 2014, 180 cz 1; 85-93
2083-8611
Pojawia się w:
Studia Ekonomiczne
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The vehicle fleet monitoring and personnel management system
Autorzy:
Nowacki, G.
Piotrkowski, K.
Masikowski, P.
Powiązania:
https://bibliotekanauki.pl/articles/393599.pdf
Data publikacji:
2019
Wydawca:
Polskie Stowarzyszenie Telematyki Transportu
Tematy:
vehicle fleet
monitoring
personnel management
system
flota pojazdów
zarządzanie personelem
Opis:
The main problem of paper was formulated as follows: What should be the structure of the Fleet Monitoring System and Personnel Management, taking into account national and international legal regulations and existing threats? The following specific problems resulted from the mentioned problem: What advantages and disadvantages have identified vehicle monitoring systems in the world and in Europe? What should be the functional, communication and physical structure of the Fleet Monitoring System and Personnel Management? What should cover the requirements of devices included in the system? Main hypothesis: The Fleet Monitoring System for Vehicles and Personnel Management should ensure proper, undisturbed organization of transport, monitoring of means of transport and threats, which depends mainly on the professional competences of employees, and secondly on the technical condition of infrastructure and road fleet. While submitting the main hypothesis to the process, detailed hypotheses were formulated: Professional competences of employees (KZP) are a key element of the smooth functioning of the system. The technical condition of the infrastructure (STI) has a significant impact on the smooth functioning of the system. Requirements for devices should include standards, standards and modern solutions in the field of ITS (Intelligent Transport Systems).
Źródło:
Archives of Transport System Telematics; 2019, 12, 3; 34-39
1899-8208
Pojawia się w:
Archives of Transport System Telematics
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Controlling as a Method of Managing Human Capital
Autorzy:
Zubek, Michał
Powiązania:
https://bibliotekanauki.pl/articles/1194235.pdf
Data publikacji:
2020
Wydawca:
Szkoła Główna Handlowa w Warszawie
Tematy:
human capital
personnel management
methods of managing
Human Resource
analytics
Opis:
Controlling-based management is generally regarded as a way of increasing the operational efficiency of economic entities. Considering controlling based on the management level criterion makes it easier to control an organisation’s revenues and costs, whose greatest source are labour costs. In the knowledge- and IT-based economy, information processing and corporate social responsibility (CSR), being the outcome of evolution from the industry-based economy, have dominated management processes.
Źródło:
Edukacja Ekonomistów i Menedżerów; 2020, 57, 3
1734-087X
Pojawia się w:
Edukacja Ekonomistów i Menedżerów
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Capital, Resource or People? Contemporary Trends in Personnel Management
Zasób, kapitał czy człowiek? Współczesne trendy w zarządzaniu pracownikami
Autorzy:
Marek, Agnieszka
Powiązania:
https://bibliotekanauki.pl/articles/20311683.pdf
Data publikacji:
2014
Wydawca:
Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
Tematy:
personnel management
human capital
human resources management
human capital management
human potential management
personalism
Opis:
People should be at the centre of attention within knowledge-based economics. The leaders of each enterprise ought to focus on providing the best conditions for their employees’ professional and individual development and treat them with respect in terms of their dignity and needs. In contemporary literature two notions in perceiving people in organisations are noticeable. The first one treats employees as ‘resources’ which have to be properly used or as ‘capital’ that should bring a decent return on investment. The second notion derives a lot from Christian philosophy and sees the human as a person who treats work as a way to realize his calling and thus is able to take responsibility for the decisions made and actions taken. Acting in a constantly changing environment, people have to be flexible and able to take advantage of emerging opportunities and avoid threats. Within this process it is not a matter of being a human ‘being’ but rather becoming, which means that they are incessantly developing their potential. Although it is hard to predict human behaviour, the main task for managers is to lead in a way that will help employees use their full potential for both their own and the company’s benefit.
Źródło:
Annales. Etyka w Życiu Gospodarczym; 2014, 17, 2; 75-84
1899-2226
2353-4869
Pojawia się w:
Annales. Etyka w Życiu Gospodarczym
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
CHANGES IN EMPLOYMENT MANAGEMENT AND HUMAN RESOURCE PRACTICE: AN ANALYSIS OF 2007 SURVEY DATA BASED ON THE LIFE CYCLE MODEL
Autorzy:
Poor, Jozsef
Karoliny, Zsuzsa
Kehl, Daniel
Farkas, Ferenc
Powiązania:
https://bibliotekanauki.pl/articles/598373.pdf
Data publikacji:
2009-02-15
Wydawca:
Instytut Pracy i Spraw Socjalnych
Tematy:
EMPLOYMENT MANAGEMENT
HRM PRACTICE
HUNGARIAN ENTERPRISES
LIFE CYCLE MODEL
ORGANIZATIONAL GROWTH
PERSONNEL MANAGEMENT
Opis:
Life cycle (or stage) models were developed to study organizational growth. The primary objective of applying such models is to determine the relevant outcomes (e.g. management, HR, etc.) for the different stages of organizational growth on the basis of contributing factors. The authors research, conducted in 2007, sought to discover how companies (subsidiaries of multinational companies as well as indigenous Hungarian small-, medium-, and large-sized enterprises) have adapted to the accelerating changes in the economy over recent years, and what kinds of change might be expected in the employment and personnel management practices of these organizations at specific stages of the life cycle models. This paper presents the theoretical background and empirical findings of this research.
Źródło:
Zarządzanie Zasobami Ludzkimi; 2009, 1(66) Dokąd zmierzają przedsiębiorstwa w dobie globalizacji i kryzysu finansowego?; 103-122
1641-0874
Pojawia się w:
Zarządzanie Zasobami Ludzkimi
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Determinants and barriers to using the personnel function management control system in the theory and practice of enterprises
Autorzy:
Gołembski, Marcin
Powiązania:
https://bibliotekanauki.pl/articles/1878708.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
personnel function
HR management
personnel management control system
funkcja personalna
zarządzanie zasobami ludzkimi
system kontroli zarządzania personelem
Opis:
Purpose: The purpose of the paper, on both theoretical and practical grounds, is identification and an attempt at evaluating the experiences of implementing and exercising control of the HR processes in enterprises. Design/methodology/approach: The empirical part presents results of a diagnostic survey conducted among a group of 236 enterprises operating in the territory of Poland. Findings: The basic conclusion arising from the conducted research is that the key barrier to implementing advanced HR practices, such as the personnel function management control system, is the perception of the personnel function and the awareness of its importance for the organisation. Research limitations/implications: It is the new HR competencies and the ways of combining the results of implementing the personnel function with the company’s goals and performance that provide an important premise for further research. Originality/value: With regard to the determinants, it has been shown that the source of the capital is most strongly correlated with the application of the HR function management control system. The analysis of the results also enabled identification and characterisation of the most important barriers and limitations to its implementation, which boil down to the perception of the personnel function as not contributing added value to business.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 144; 105-114
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Dobór pracowników – decyzja strategiczna firmy
Selection of employees – strategic decision of the company
Autorzy:
Sobocka-Szczapa, H.
Powiązania:
https://bibliotekanauki.pl/articles/321763.pdf
Data publikacji:
2014
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
zarządzanie zasobami ludzkimi
dobór pracowników
modele zarządzania zasobami ludzkimi
strategie zarządzania kadrami
personnel management
selection of employees
models of the personnel management
strategies of managing staffs
Opis:
Zasoby ludzkie są najważniejszym zasobem organizacji, kształtującym jej pozycję konkurencyjną na rynku towarów i usług. Dwoistość człowieka-pracownika zrodziła potrzebę podejść „twardego” i „miękkiego” w zarządzaniu zasobami ludzkimi. Różnicują one sposoby zatrudniania nowego pracownika i determinanty tego procesu, dlatego też celem niniejszego opracowania jest – oprócz ogólnej charakterystyki takich działań podmiotów gospodarczych – wskazanie pewnych specyficznych cech realizowanego doboru z punktu widzenia wykorzystywanego w praktyce przedsiębiorstwa modelu zarządzania zasobami ludzkimi.
Human resources are the most important resources of organization, shaping the competitive position for her on the market of goods and services. Duality of the man – gave the employee rise to need “hard” and “soft” of coming in the personnel management. They are diversifying ways of employing the recruit and determinants of this process. Therefore is a purpose of this study – apart from an overall description of such action of business entities – showing certain idiosyncrasies of the selection carried out of the enterprise from a point of view exploited in practice of the model of the personnel management.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2014, 68; 103-115
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Grywalizacja w zarządzaniu personelem przedsiębiorstw a usługowego
Gamification in the management of service provider personnel
Autorzy:
Widawska-Stanisz, Agnieszka
Powiązania:
https://bibliotekanauki.pl/articles/24256896.pdf
Data publikacji:
2018-03-26
Wydawca:
Wojskowa Akademia Techniczna im. Jarosława Dąbrowskiego
Tematy:
zarządzanie personelem
grywalizacja
marketing relacji
usługi
personnel management
gamification
relation marketing
services
Opis:
Grywalizacja oraz elementy gier to dość młode narzędzia angażowania uczestników rynku. Od jakiegoś czasu są z powodzeniem stosowane w przypadku zarządzania relacjami z nabywcami usług. Równocześnie można zaobserwować zainteresowanie menedżerów stosowaniem programów grywalizacyjnych w zarządzaniu personelem. Grywalizować można prawie każdy obszar zarządzania personelem. Najczęściej spotyka się działania związane z procesem rekrutacji i szkolenia pracowników. Celem artykułu było przedstawienie najważniejszych założeń grywalizacji i wskazanie możliwości jej zastosowania w praktyce przedsiębiorstwa usługowego. Artykuł uzupełnia koncepcja grywalizacyjnego projektu zarządzania personelem przedsiębiorstwa usługowego.
Gamification and the elements of games are quite young tool of engagement market participants. They have been used successfully in the case of management of relations with service purchasers for some time. Simultaneously, the interest of managers in the case of using the gamification programs in the personnel management can be observed. Almost every field of personnel management can be gamificated. The activities connected with the process of recruitment and worker training are the most often. The goal of the article is presenting the most important assumptions of gamification and pointing possibilities of using it in practice of service provider. The article is complemented with the concept of gamification project of the management of service provider personnel.
Źródło:
Nowoczesne Systemy Zarządzania; 2018, 13, 1; 53-61
1896-9380
2719-860X
Pojawia się w:
Nowoczesne Systemy Zarządzania
Dostawca treści:
Biblioteka Nauki
Artykuł

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