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Tytuł:
Analysis of the implementation of the selected lean production method in the production company
Autorzy:
Czerwińska, Karolina
Pacana, Andrzej
Powiązania:
https://bibliotekanauki.pl/articles/325625.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
Lean Production
Total Productive Maintenance
Overall Equipment Effectiveness
ogólna efektywność sprzętowa
Opis:
The article reviews the literature on the concept of Total Productive Maintenance (TPM) in manufacturing activities as one of the elements of lean production. On the example of an automotive manufacturing company, the TPM implementation process and the analysis of the effectiveness of the implementation of the method using the OEE indicator were presented. The analysis not only confirmed the effectiveness of the TPM concept in reducing the level and duration of machine failures, but also provided recommendations for further development of the concept in the company, and a basis for formulating objectives for the future.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 133; 43-54
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of quality control of the graphite process on the example of a company from the automotive industry
Autorzy:
Pacana, Andrzej
Czerwińska, Karolina
Powiązania:
https://bibliotekanauki.pl/articles/326857.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
production process
quality control
visual quality control
PFMEA method
proces produkcyjny
kontrola jakości
wizualna kontrola jakości
metoda PFMEA
Opis:
The visual method is one of the most important control methods in spite of the developing information technologies and very high automation of the production process. The aim of the article is to analyze the quality control of a selected part of the production process of pistons for passenger cars, for which the visual method is used, and to evaluate the application of this method as well as its influence on the improvement of the presented production process. The analysis made it possible to assess the impact of the type of non-compliance and location on the effectiveness of controls. Thanks to the analysis carried out, the dominant influence of factors, which depend on the person performing the control, on the effectiveness of the control was found.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 134; 171-180
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Customer satisfaction analysis for assembly services
Autorzy:
Czerwińska, Karolina
Pacana, Andrzej
Powiązania:
https://bibliotekanauki.pl/articles/1930211.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
Servqual method
CSI indicator
quality management
comprehensive quality
metoda Servqual
wskaźnik CSI
zarządzanie jakością
jakość kompleksowa
Opis:
Purpose: The aim of the study was to analyze and determine the level of satisfaction of individual customers in the field of transport and installation of wooden doors. Design/methodology/approach: The assessment was carried out using the Servqual method within the five dimensions of providing a comprehensive service in terms of materiality, reliability, responsiveness to customer expectations, expertise and empathy. The survey was conducted on the basis of questionnaires, interviews with customers who used the service and observations. Findings: On the basis of the research, it was found that the quality level of provided transport and assembly services is at a good level. In the opinion of customers, the assessment of the quality of services provided was over 4.3. Research limitations/implications: In order to improve and enhance the level of customer satisfaction, remedial actions were proposed - additional training for transport and assembly groups. Practical implications: Future research carried out in the analyzed company will allow to checking the impact of implemented countermeasures on the level of customer satisfaction. The methodology presented should be applied in companies that care about the quality of services offered. The limitations that may occur are related to the possible reluctance of customers to express an opinion on the service provided. Originality/value: The research is a useful study indicating the possibility of implication of the Servqual method in service enterprises wanting to check the level of customer satisfaction.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 143; 35-46
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Improving the process of analysing the causes of problem by integrating the Ishikawa diagram and FAHP method
Autorzy:
Pacana, Andrzej
Siwiec, Dominika
Powiązania:
https://bibliotekanauki.pl/articles/1931395.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
quality management
mechanical engineering
linear indication
Ishikawa diagram
FAHP method
zarządzanie jakością
budowa maszyn
wskazanie liniowe
diagram Ishikawy
metoda FAHP
Opis:
Purpose: The analysis process of the causes of the problem by often used the Ishikawa diagram is not effective when knowledge is lacking with regard to the particular causes and their validity about the problem. Moreover, its subjectivity is affected by the people undertaking the analysis. The aim of this paper is to reveal ways of improving the analysis process of problem causes by utilising the new method of integrated techniques, i.e.: Ishikawa diagram and FAHP method. Design/methodology/approach: An analysis process of problem causes was made by utilizing the integrated techniques, i.e.: Ishikawa diagram and FAHP method. The problem was identified after the FPI method, and it was a linear indication on the bearing cover from 410 steel. Findings: It was shown that implementing the FAHP method in the Ishikawa diagram allows a numerical analysis of the main causes of the problem. Research limitations/implications: Future analysis should be undertaken by applying the 5Why method, in order to fully identify the root cause of the problem. Practical implications: A new method can be used to precisely and reliably analyse different types of problems. Social implications: This method is an effective tool that supports the process of analysing the causes of the problem, and thus the process of making multi-criteria decisions. Originality/value: The article proposes a new method for integrating analysis techniques, i.e. the Ishikawa diagram and the FAHP method, which can be effective in precisely and reliably assessing the causes of the problem.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 143; 247-257
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The use of quality management techniques to identify sources of incompatibilities in sealants
Autorzy:
Siwiec, Dominika
Pacana, Andrzej
Powiązania:
https://bibliotekanauki.pl/articles/1931410.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
quality
mechanical engineering
non-destructive test
quality management
incompatibility
jakość
budowa maszyn
badania nieniszczące
zarządzanie jakością
niekompatybilność
Opis:
Purpose: The effectiveness of the NDT tests is to identify the incompatibility of the products without their destruction, but NDT tests do not point out the root of incompatibility. The aim of the study was to identify the incompatibility in the product (the mechanical sealer) using the fluorescent method (FPI) and to identify the root of this incompatibility using quality management techniques (5W2H method, Ishikawa diagram, 5Why method). Design/methodology/approach: To identify the root of incompatibility in the product the quality management techniques were used, i. e. 5W2H method, Ishikawa diagram and 5Why method. The subject (the mechanical sealer) on which being incompatibility (porosity cluster) was identified, was made from 410 steel. The problem in which the porosity cluster was identified after the fluorescent method (FPI). Findings: It has been shown that integrating NDT with the selected quality management techniques is an effective way to identify the problem and the root of its creation. Practical implications: This approach can be used in enterprises to analyze different types of products and incompatibilities. Originality/value: It was proposed to integrate the NDT tests with the selected quality management techniques. This integration allows identify the root of the problem and achieving the needed quality of the product.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 143; 285-295
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The proposition of the method improving the identify the root of problem
Autorzy:
Siwiec, Dominika
Pacana, Andrzej
Powiązania:
https://bibliotekanauki.pl/articles/1927450.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
quality management
mechanical engineering
incompatibility of product
improving the quality
mixed method
zarządzanie jakością
budowa maszyn
niekompatybilność wyrobu
poprawa jakości
metoda mieszana
Opis:
Purpose: The aim of the work was to propose the integrated decision method with quality techniques to precision identify the root of the problem. Design/methodology/approach: The proposed method was integrated methods as the Ishikawa diagram, 5Why method and AHP method. An idea of the proposed method was improving the process of identifying the problem by using a new mixed-method, ie. after Ishikawa diagram the methods 5Why and AHP. Findings: It was demonstrated, that it is purposeful using the proposed mixed method (ie. qualitative and quantitative) to expand the horizon of identifying the root cause. Research limitations/implications: The limitation is the subjectivism of the entity using the method, which is revealed during assessing the causes of a problem. Therefore, future works will be based on the minimalization of subjectivism by using the fuzzy Saaty scale. Practical implications: The proposed method is a new approach to analyse different types of problems and support the process of solve decision problems. Therefore, this method can be practice in service and production enterprises to identify the root of product incompatibility. Social implications: Using the method allows improving the process of making the decision about causes of the problem, and limits the possibility of wrong decision about the source of the problem. Originality/value: The proposed method was used a new proposal of mixed-method, ie. it was used integrated the Ishikawa diagram, 5Why method and AHP method. The presented method is some kind of a new approach to identify the root of the problem.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 148; 695-708
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of the causes of incompatibilities in the selected production processes
Autorzy:
Pacana, Andrzej
Siwiec, Dominika
Powiązania:
https://bibliotekanauki.pl/articles/321918.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
production process
quality management
incompatibilities
Ishikawa diagram
proces produkcyjny
zarządzanie jakością
niezgodności
diagram Ishikawy
Opis:
Analysis of the incompatibilities occurring in an organization relies on identifying the problem and then applying the appropriate corrective and improvement actions. It is possible by using appropriate instruments of quality management and, basically, their sequence, which is a modern way of solving the problem, and it enables the improvement of functioning of an enterprise. Therefore, it is advisable to select an appropriate group of quality management instruments and use them in the appropriate sequence, because then they are complete and lead to full analysis and conclusions adequate to the problem. The aim of the article is to analyze the correlation and influence of the selected factors on the incompatibilities in selected processes, i.e. the production process of furniture fronts and furniture in general. Moreover, the idea is to use the appropriate sequence of instruments of quality management to solve various types of incompatibilities. The analysis was made at a company where a lot of different kinds of incompatibilities in processes were identified within 9 months. It was important to solve the problem for this enterprise because it was generating relatively large financial losses, and the lack of identified causes of the problem precluded taking preventive actions and developing the enterprise. After the initial analysis of the processes and problems, it was decided to use the correlation analysis, the Pareto-Lorenz diagram, the 5W2H method, the Ishikawa diagram and the 5Why method. The methodology and conclusions drawn from the analysis may be useful in solving complex problems at other production and service enterprises.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 134; 181-192
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of pro-environmental awareness and approach to making decisions in the context of sustainability
Autorzy:
Gazda, Andrzej
Siwiec, Dominika
Pacana, Andrzej
Powiązania:
https://bibliotekanauki.pl/articles/27313565.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
sustainability
production engineering
pro-environmental awareness
zrównoważony rozwój
inżynieria produkcji
świadomość proekologiczna
Opis:
Purpose: The aim of the study is to analyze environmental awareness among employees of companies producing plastics, and subsequently to draw conclusions about the level of their pro-environmental awareness. The motive for the implementation of pro-environmental awareness research in plastics-producing plants was their harmful impact on the environment. Design/methodology/approach: The research was a survey that was carried out among 44 workers of plastics enterprises located in south-eastern Poland in the first quarter of 2018. During the selection of companies for research, it was included: their location (south-eastern Poland), long-term operation (more than 30 years), the same type of activity (production of plastics), and whether pro-environmental activities were practiced. Findings: It was concluded that the level of awareness of the employees of plastic industry employees was on a low level. Research limitations/implications: The research sample is only a preliminary sample. It is planned to obtain data from a larger number of companies and verify the data. Practical implications: Enterprises should focus on meeting customer needs and maintaining high-quality products, but taking into account pro-environmental measures that should be a priority. This is possible if pro-environmental awareness is continually shaped. Social implications: The pro-environmental awareness is small among employees from the enterprises, in which pro-environmental actions were not practiced. Employees do not know how the processes are carried out in the company and whether they have any impact on the natural environment. Additionally, the employees of companies not used pro-environmental activities are unaware of the threats resulting from the activities of their company and do not know that other companies about the same activities already apply such activities. Originality/value: These results will allow better decisions in the context of sustainability and improvement actions to achieve a higher level of awareness among the plastic production companies' employees.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 160; 213--225
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The use of the design FMEA method on the example of a guttering system
Autorzy:
Dzierwa, Andrzej
Radwański, Ryszard
Pacana, Andrzej
Powiązania:
https://bibliotekanauki.pl/articles/1927434.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
FMEA
guttering system
quality improvement
system orynnowania
poprawa jakości
Opis:
Purpose: The main aim of the paper is to identify, evaluate and improve the factors that are responsible for the reliable operation of the guttering system using the Failure Mode and Effects Analysis (FMEA) methodology. Design/methodology/approach: To achieve the planned goal, the FMEA method was used. This is one of the suitable techniques of reliability modelling used to investigate the failure behaviour of a products and processes. The article presents the use of design FMEA on the example of a guttering system that is produced in one of the companies in the Podkarpackie province. In order to do this, potential defects and their effects have been identified. Later, the control methods used in the company were specified. The frequency of potential defects was then estimated, as well as their significance and possibility of detection. Findings: The design FMEA method allowed the authors to reveal defects, including critical defects, which may significantly affect the construction of a guttering system. The defects and their root causes were identified, and a proposal for corrective and preventive actions was suggested. Originality/value: An original solution of a guttering system that is currently in production in the Podkarpackie province was tested. This analysis should contribute to improving the quality of products manufactured here.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 148; 129-140
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Approach to predict product quality considering current customers’ expectations
Autorzy:
Siwiec, Dominika
Pacana, Andrzej
Bednárová, Lucia
Powiązania:
https://bibliotekanauki.pl/articles/27313593.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
predict
product quality
decision support
naïve Bayesian classifier
weighted sum model
customer expectations
przewidywanie
jakość produktu
wspomaganie decyzji
naiwny klasyfikator Bayesa
metoda sumy ważonej
oczekiwania klientów
Opis:
Purpose: The purpose was to develop an approach to predict product quality considering current customers' expectations. Design/methodology/approach: The approach includes integrated techniques, i.e.: SMART(-ER) method, a questionnaire with the Likert scale, brainstorming (B&M), WSM method, and Naïve Bayes Classifier. This approach refers to obtaining customers' expectations for satisfaction from the current quality of products and the importance of these criteria. Based on the satisfaction of customers, the quality of the product was estimated and classified. Then, the quality of the product was predicted for current customers. Findings: It was shown that it is possible to predict product quality based on current customer expectations, and so based on the current existing product. Research limitations/implications: The proposed approach does not include the possibilities of determining the expected quality of the product. The approach focuses on predicting customers' satisfaction with the current quality of the product. Therefore, if there is a need for improvement actions, further analyzes should be carried out to determine which criteria should be modified and how. Practical implications: The presented approach can be used for any product. Therefore, it is a useful tool for any kind of organization, which strives to meet customer satisfaction. Despite the possibility to predict the quality of the product, the proposed approach can indicate at an early stage to the organization that it is necessary to make improvement actions. Social implications: It is possible to reduce the waste of resources by predicting that improvement actions are necessary. Moreover, the approach supports an entity (e.g., expert, enterprise, interested parties) in predicting current customers' satisfaction. Originality/value: Originality is predicting product quality based on current customers' expectations. A new combination of quality management techniques, decision support, and machine learning was implemented.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 155; 461--472
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Improvement of the machine control process using the work standardisation card
Autorzy:
Zwolenik, Paulina
Pacana, Andrzej
Bednárová, Lucia
Powiązania:
https://bibliotekanauki.pl/articles/27313703.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
standardization
work standardisation card
production engineering
quality engineering
normalizacja
karta standaryzacji pracy
inżynieria produkcji
inżynieria jakości
Opis:
Purpose: The aim of the article was to propose the possibility of implementing a work standardisation card for a company in the passenger land transport industry – a ski lift. Design/methodology/approach: The analysed ski lift, located in Southern Poland, should undergo daily checks on the condition of its equipment to ensure trouble-free operation. Current non-standardised operations may increase the risk of error. The proposed document, the work standardisation card, makes it possible to supervise the control and minimise the possibility of failure. Findings: The introduction of the work standardisation card allows to increase the efficiency of the work and the analysis of the results obtained allowed to classify the most time-consuming activities. Research limitations/implications: In order to reduce costs, as a result of failures, and to increase quality and customer satisfaction, it is proposed to introduce documents as part of the working standard. Practical implications: Future research should focus on opportunities to further improve machine condition monitoring. The presented methodology can be applied to other activities that occur during ski lift operation, such as breakdowns. Originality/value: The work is a useful resource for companies in the tourism and transport industry and the transport sector, due to the universality of the standards used.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 157; 743--754
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of development processes effectiveness using KPI
Autorzy:
Pacana, Andrzej
Czerwińska, Karolina
Grebski, Michalene Eva
Powiązania:
https://bibliotekanauki.pl/articles/27313684.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
key performance indicators
management
quality
process management
development processes
kluczowe wskaźniki efektywności
zarządzanie
jakość
zarządzanie procesem
Opis:
Purpose: The purpose of the study was to show the importance of measuring the effects of the execution of personnel processes within the framework of personnel function management in manufacturing enterprises. Design/methodology/approach: The development of the article required a critical analysis of the literature on the subject. A literature study of scientific publications, a survey, and face-to 16 face interviews were performed. Findings: Thanks to the realization of the survey it was found that, despite such high awareness of the importance and effectiveness of the use of KPIs, only less than 28% of the respondents declared the use of HR function measurements in a systematic way, and only 53% use only a few indicators, in an active way and not fully coordinated. Research limitations/implications: Future directions of activities will concern the realization of research in another research group (increased number of analyzed production and service enterprises) from the area of the southern part of Poland and the comparative analysis of obtained results. The limitation of the research may be the unwillingness of enterprises to cooperate. Practical implications: The results of the study indicate the possibility and at the same time recommend the implementation of KPIs for monitoring the effectiveness of development processes in enterprises. The obtained results will contribute to the implication of more KPIs and thus increase the level of effective management. Originality/value: Filling the research gap in the field of measuring the effects of personnel function with the use of selected KPIs. The study is addressed to the management staff of enterprises.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 157; 387--396
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of non-compliance of industrial robot arm parts
Autorzy:
Czerwińska, Karolina
Siwiec, Dominika
Pacana, Andrzej
Malindžák, Dušan
Powiązania:
https://bibliotekanauki.pl/articles/324713.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
quality
visual control
Pareto-Lorenz method
ABC method
Ishikawa diagram
jakość
kontrola wizualna
metoda Pareto-Lorenza
metoda ABC
diagram Ishikawy
Opis:
Identifying inconsistencies and taking adequate actions to eliminate them is an effective way to improve the quality of products. Casting products are one of the items commonly manufactured in the foundry industry. Determining their quality becomes problematic due to a large number of factors affecting them during production which can generate various types of incompatibilities. The problem with a large number of incompatibilities of castings arose in a company in the southern part of Poland. The aim of the research was to diagnose the state of a batch of castings of industrial robot arm parts and to precisely determine the most important reasons for the occurrence of unworthiness, in relation to which appropriate preventive measures could significantly contribute to the reduction of the number of non-compliant castings and hence, waste. The analysis of incompatibilities occurring in the casting using the Pareto-Lorenz method and the ABC method allowed indication of the most important (in terms of frequency and severity) incompatibility of castings - gas porosity. Continuing the analysis of the problem by means of a brainstorming session and organizing ideas via the Ishikawa diagram made it possible to identify the key cause of the problem, which was the inadequately prepared (wet) core of the casting mold.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 135; 40-59
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Improving the quality of the product using non-destructive testing and selected quality management instruments
Autorzy:
Siwiec, Dominika
Czerwińska, Karolina
Pacana, Andrzej
Malindžák, Dušan
Powiązania:
https://bibliotekanauki.pl/articles/323835.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
quality
incompatibility
penetration method
Ishikawa diagram
5Why
jakość
niezgodność
metoda penetracyjna
diagram Ishikawy
Opis:
Effective quality management of the product is an element that allows profit within the enterprise. Identifying unconformity and establishing their source enables quality. However, identifying unconformity is sometimes neglected. Such was evident in the analysis of the service-manufacturing enterprise located in Podkarpacie. In the enterprise, quality was assessed via non-destructive testing (via fluorescence), but decisions on sources of non-compliance were made without utilizing additional methods that allow source identification. Hence, the way of recognizing unconformity was not precise. Therefore, method sequence (Ishikawa diagram and 5Why method) approaches were proposed to enable this. The aim of this paper is to show the effectiveness of such approaches in identifying sources of unconformity. The subject of study was tubing that is used in aircraft engines. Via the applied analysis, the unconformity in production and the source cause was traced to material supplied from outside. The proposed method sequence approach can be used in other enterprises for quality analyses purposes.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 135; 169-178
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Determinants of making decisions in improving the quality of products
Autorzy:
Siwiec, Dominika
Bełch, Paulina
Hajduk-Stelmachowicz, Marzena
Pacana, Andrzej
Bednárová, Lucia
Powiązania:
https://bibliotekanauki.pl/articles/27313697.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
decision support
management
quality management
production engineering
improving quality of products
customers' requirements
mechanical engineering
wspomaganie decyzji
kierownictwo
zarządzanie jakością
inżynieria produkcji
poprawa jakości produktów
wymagania klientów
Inżynieria mechaniczna
Opis:
Purpose: The basic purpose of research was to determine the causes of making the decision that manufacturers on their way to improve the quality of their products. Design/methodology/approach: The research method applied in article is mainly standardized survey research making based on survey conducted in contact and remote way conducted in 78 enterprises in south-eastern Poland. The research process also accompanied analysis of thesource documentation. Findings: It was concluded that decision during improving quality of the product were making mainly in simultaneously with considering customers' requirements of the customers about the quality of the products and the impact of products on the natural environment. Research limitations/implications: Most of the verified enterprises from SMEs are tried integrating qualitative-environmental actions as part of improving the quality of products. This is a favorable condition for further research, so that it is possible to adjust the quality and environmental approach when improving the quality of products in SMEs. Practical implications: Discussion of the results of research have a series of practical implications mainly for product management staff. Especially in organizations that designed new products or also in significant modification of these products. Social implications: Building awareness improves not only quality of products, but also simultaneously in line with sustainable development, including in improving environmental aspects. Originality/value: The article has cognitive value for development of knowledge, science, quality, and environmental in the area of management of products.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 157; 497--507
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł

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