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    Wyświetlanie 1-7 z 7
    Tytuł:
    Between Requirements and Caring – Emotional Labour of Polish Teachers
    Autorzy:
    Przybylska, Irena
    Powiązania:
    https://bibliotekanauki.pl/articles/2159464.pdf
    Data publikacji:
    2022-12-31
    Wydawca:
    Wydawnictwo Adam Marszałek
    Tematy:
    teacher’s emotional labour
    interpersonal and intrapersonal dimensions of emotional labour
    emotional climate in a classroom
    Opis:
    This article reports on data gathered during research on teachers’ emotional work. The author developed the Teacher Emotional Labour Scale (TELS) based on the verified theoretical model. The model is twofold and consists of intrapersonal and interpersonal dimensions of emotional labour. The research took place in public schools. The gathered data indicates that surveyed teachers developed different strategies for working with emotions. They use both deep and surface work. 1/3 of them declared not coping with work-related emotions, which has personal and interpersonal consequences.
    Źródło:
    The New Educational Review; 2022, 70; 82-91
    1732-6729
    Pojawia się w:
    The New Educational Review
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Emotional intelligence and burnout in the teaching profession
    Autorzy:
    Przybylska, Irena
    Powiązania:
    https://bibliotekanauki.pl/articles/2005069.pdf
    Data publikacji:
    2016-03-31
    Wydawca:
    Wydawnictwo Adam Marszałek
    Tematy:
    teaching
    emotional intelligence
    emotional labour
    job satisfaction
    burnout
    Opis:
    The presented study employed an emotional intelligence framework as a means of explicitly examining the emotional competences and experiencing job satisfaction or burnout. Emotional intelligence is hypothesized to have a positive relationship with higher job satisfaction and negative with burnout. Firstly, the variables are discussed on the basis of existing concepts and research. The second part presents my own research: methodology outline, main data and discussion. Results showed that emotional intelligence was a negative significant predictor (r=0.54, p<0.05) of burnout symptoms, and a positive significant predictor of job satisfaction (r=0.37, p<0.05). The paper concludes with a discussion of the pedagogical implications, teaching professionalization and recommendations for future research.
    Źródło:
    The New Educational Review; 2016, 43; 41-52
    1732-6729
    Pojawia się w:
    The New Educational Review
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Kultura emocjonalna. W poszukiwaniu nowych ujęć praktyki szkolnej
    Emotional culture. In searching of new concepts of the school practice
    Autorzy:
    Góralska, Renata
    Powiązania:
    https://bibliotekanauki.pl/articles/433731.pdf
    Data publikacji:
    2019-09-08
    Wydawca:
    Polska Akademia Nauk. Komitet Nauk Pedagogicznych PAN
    Tematy:
    culture
    school culture
    emotional culture
    emotional labour
    emotional practice of teaching
    Opis:
    The aim of the article is to explain the meaning of the school emotional culture concept. The article presents following terms: culture, school culture, emotional culture. A few different views on the problem were presented in the text – the views of such sociologists as Erving Goffman, Arlie Hochschild and Steven Gordon. These are the scientists who introduced many new categories to the discussion on the topic of the social contexts of creating and expressing emotions. These are the categories: emotional culture, the feeling rules, emotional ideologies, emotional labour, emotional practice of teaching. By bringing up the issue the author points at the immense heuristic potential of emotional culture and exposes new and interesting fields for the scientists in the educational domain.
    Źródło:
    Rocznik Pedagogiczny; 2018, 41; 63-79
    0137-9585
    Pojawia się w:
    Rocznik Pedagogiczny
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Years Spent in Airlines Increase the Deep Acting Experience of Turkish Cabin Crew
    Autorzy:
    MUTLU, SAVAŞ
    BÖKE, Z.BENAN
    Powiązania:
    https://bibliotekanauki.pl/articles/1194120.pdf
    Data publikacji:
    2020
    Wydawca:
    Szkoła Główna Handlowa w Warszawie
    Tematy:
    emotional labour
    cabin crew
    deep acting
    surface acting
    genuine emotions
    Opis:
    The aim of this study is to find out the possible effects of demographic characteristics of cabin crew on their emotional labor experiences. Emotional labor concept has been identified by Hochschild’s notorious research on Delta Airline’s cabin attendants and was published in her book “The Managed Heart: Commercialization of Human Feeling” as the first time in the year 1983. In this study, 36 years after Hochschild’s work, the effects of demographic characteristics on the emotional labor experiences of 265 flight attendants who are working for airline companies in Turkey are investigated. In the literature, there are only a few studies on the effects of demographic factors on emotional labor experiences of cabin crew. So, this study provides an important insight into the subject. The emotional labor scale consists of three dimensions; deep acting, surface acting and genuine emotions. For the emotional labor, a total of 13 questions were answered by participants in 5-point Likert type scale through the Internet. Also, six questions related to demographic characteristics were answered. An Exploratory Factor Analysis (EFA) was performed to verify the item distribution on each factor (i.e. deep acting, surface acting and genuine emotions). And, to analyze the differences between the emotional labor experiences of the groups according to age, gender, position, marital status, total working experience and education, independent samples t-tests and one-way ANOVA tests were applied. Independent samples t-tests were used to compare the differences of two groups such as married-single, male-female, flight attendant-flight attendant supervisor. One way ANOVA tests were used to compare the differences of three or more groups according to age, total working experience and education. Tukey HSD tests were performed after one way ANOVA tests to distinguish the statistically different groups. The results show that there are no statistically significant differences between the expressions of emotional labor, deep acting, surface acting and genuine emotions of groups according to gender, marital status, education and age. Yet, there are statistically significant differences between the emotional labor and surface acting experiences of flight attendants and flight attendant supervisors. Also, a statistically significant difference is found between the deep acting experiences of the cabin crew with 4–7 years of experience and those with 8–22 years of experience.
    Źródło:
    Edukacja Ekonomistów i Menedżerów; 2020, 55, 1; 54-64
    1734-087X
    Pojawia się w:
    Edukacja Ekonomistów i Menedżerów
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Emotional Labour of the Polish Social Workers: The Study in Sociology of Emotions
    Autorzy:
    Zielińska, Iwona
    Kanasz, Tatiana
    Powiązania:
    https://bibliotekanauki.pl/articles/1790798.pdf
    Data publikacji:
    2017-09-14
    Wydawca:
    Polskie Towarzystwo Socjologiczne
    Tematy:
    emotional labour
    sociology of emotions
    social work
    supervision
    social work practice
    Opis:
    The article presents the results of a study conducted among a group of 55 highly experienced Polish social workers on the management of their emotions in contacts with clients. The research was inspired mainly by Arlie Hochschild’s concept of emotional labour. Using a qualitative approach allowed us to incorporate a wider range of the spontaneity and reflexivity expressed by the subjects of the study. The paper helps illustrate that, similarly to other helping professions, social workers deploy significant emotional labour and use a range of emotional strategies to affect their clients’ actions or behaviour. The effectiveness of such labour depends on experience, individual characteristics and the formal and informal support they have access to. We conclude that with experience such workers not only control their emotions better, but first and foremost become more effective in using their emotions in such a way as to encourage or discourage certain actions and behaviours among their clients. The findings indicate that more attention should be placed on the role of emotions and emotional labour used by social workers in their daily practice. Incorporation of elements of the sociology of emotions might be particularly useful in this regard.
    Źródło:
    Polish Sociological Review; 2017, 199, 3; 351-366
    1231-1413
    2657-4276
    Pojawia się w:
    Polish Sociological Review
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Praca emocjonalna a bibliotekarze
    The emotional aspect of information service in academic libraries
    Autorzy:
    Janas, Magdalena
    Zając, Renata M.
    Powiązania:
    https://bibliotekanauki.pl/articles/554994.pdf
    Data publikacji:
    2015
    Wydawca:
    Uniwersytet Pedagogiczny im. Komisji Edukacji Narodowej w Krakowie
    Tematy:
    praca emocjonalna
    zawód bibliotekarza
    emotional labour
    library profession
    image of librarians
    Opis:
    W artykule zaprezentowano dotychczasowe badania nad pracą emocjonalną prowadzone za granicą oraz w Polsce. Omówiono pojęcie pracy emocjonalnej w kontekście pracy biblioteki akademickiej oraz wytyczne ALA dotyczące pożądanych zachowań pracowników służb informacyjnych.
    The article presents the previous studies of emotional labour carried out in Poland and abroad. It explains the concept of emotional labour in the context of academic libraries and the ALA guidelines for behavioral performance of reference and information service providers.
    Źródło:
    Biblioteka i Edukacja; 2015, 8
    2299-565X
    Pojawia się w:
    Biblioteka i Edukacja
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Emotional Labour and Indirectly Measured Attitude Towards Occupation in Explaining Employee Well-Being
    Autorzy:
    Retowski, Sylwiusz
    Fila–Jankowska, Aleksandra
    Powiązania:
    https://bibliotekanauki.pl/articles/430543.pdf
    Data publikacji:
    2013
    Wydawca:
    Polska Akademia Nauk. Czytelnia Czasopism PAN
    Tematy:
    occupational attitudes
    indirect measure of attitude
    emotional labour
    burnout
    job satisfaction
    Opis:
    Drawing on the model of Grandey (2000), it was proposed that the attitude towards occupation could buffer the negative effects of emotional labour. A total of 173 teachers participated in the study. Attitudes towards occupation, surface acting, emotional exhaustion and job satisfaction were estimated. The indirect measure of the attitude towards occupation was assessed using the Approaching-Avoidance Simulation Method. Confi rmatory Factor Analysis proved the validity and reliability of the indirect measurement, which is based on uncontrolled reactions of the respondents towards stimuli representing the profession. The results revealed a positive correlation between attitudes towards occupation and indicators of employees’ well-being. The indirect measure of attitude towards occupation turned out to be a signifi cant moderator of the relationship between surface acting and job satisfaction. The results raise interesting questions about the connection between indirect measures of attitudes towards occupation and employee well-being.
    Źródło:
    Polish Psychological Bulletin; 2013, 44, 2; 165-175
    0079-2993
    Pojawia się w:
    Polish Psychological Bulletin
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
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