- Tytuł:
- Strategy for the implementation of transport processes toward improving services
- Autorzy:
-
Łukasik, Zbigniew
Kuśmińska-Fijałkowska, Aldona
Olszańska, Sylwia - Powiązania:
- https://bibliotekanauki.pl/articles/27311339.pdf
- Data publikacji:
- 2023
- Wydawca:
- Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
- Tematy:
-
shipping process
service quality
transport order
transport fleet
proces wysyłki
jakość usług
zlecenie transportowe
flota transportowa - Opis:
- The current situation in the commodities market has forced suppliers to change their ways of satisfying customer needs. The supply chain aims to deliver raw materials, semi-finished products and finished products to the right place at the right time, incurring the lowest costs. Therefore, high-quality transport services have become indispensable in competing with other entities, enterprises are guided by the timeliness of deliveries in the Just-in-Time and Door-to-Door systems, and the costs incurred. Hence, to ensure that the pursued actions are implemented effectively, it is imperative to apply a process strategy comprising a characteristic component of the transport process management that would have a significant impact on the improvement of the services provided. In this paper, the authors conducted research on a real object of cargo transport on fixed routes and established a concept of streamlining the transport processes carried out at a company. The improvement concept proposed by the authors permits the minimization of the time of loading operations on routes related to a specific load. The result is a reduced total time of cargo transport, which offers the possibility of taking more orders at the studied company.
- Źródło:
-
Zeszyty Naukowe. Transport / Politechnika Śląska; 2023, 118; 173--193
0209-3324
2450-1549 - Pojawia się w:
- Zeszyty Naukowe. Transport / Politechnika Śląska
- Dostawca treści:
- Biblioteka Nauki
Artykuł