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    Wyświetlanie 1-8 z 8
    Tytuł:
    Analysis of Content Quality Evaluation within 3DTV Service Distribution Systems
    Autorzy:
    Wilczewski, G.
    Powiązania:
    https://bibliotekanauki.pl/articles/307913.pdf
    Data publikacji:
    2014
    Wydawca:
    Instytut Łączności - Państwowy Instytut Badawczy
    Tematy:
    3D content perception
    quality assessment
    service creation
    stereoscopic imagery
    Opis:
    In the following paper, evaluation of quality of con- tent distributed within 3DTV service is assessed. The performed analysis reveals a multiplicity of parameters as a compound factor defining the contemporary approach towards quality assessment. Taking into consideration a successful telecommunication service creation, an examination of content chain identifies crucial stages founding the path of modern services of stereoscopic content distribution quality evaluation.
    Źródło:
    Journal of Telecommunications and Information Technology; 2014, 1; 16-20
    1509-4553
    1899-8852
    Pojawia się w:
    Journal of Telecommunications and Information Technology
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Service Management as a Subdiscipline of Management Science
    Autorzy:
    Rokicki, Arkadiusz
    Nogalski, Bogdan
    Powiązania:
    https://bibliotekanauki.pl/articles/1934182.pdf
    Data publikacji:
    2021
    Wydawca:
    Akademia Leona Koźmińskiego w Warszawie
    Tematy:
    service management
    value creation
    production management
    management disciplines
    Opis:
    Purpose: To draw research attention to service management (SM) as a subdiscipline of management science. Service management offers a different, more customer-value-centric perspective that is scarcely present in management science studies, rooted in manufacturing and production management. The purpose is also to define the scope of SM as an area of research in management science. Approach: This is a conceptual article that foregrounds ideas and arguments found in the subject literature. The article analyzes the ideas to build a coherent structure and context for future empirical research. Findings: Service management as a research area evolved from being a subset of monitoring/production management to the forefront of management science thought. Service management provides management science with the capability for staying relevant in the practicing management community. Service management’s importance in management science will continue to grow as there is an increasing number of companies with customer offers called “aaS” (as a Service). Service management presents a clear scope that provides another management science research area and enables it to evolve further. Value: This article is not the first one to touch on the topic and evolution of SM. However, it is the first one to present SM as part of management science’s evolution as an academic discipline and to highlight the dependencies and connections between the two. The article defines what SM is, why it matters for management theorists and practitioners, and how it will enable management science to grow further.
    Źródło:
    Central European Management Journal; 2021, 29(3); 136-174
    2658-0845
    2658-2430
    Pojawia się w:
    Central European Management Journal
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Structural Social Capital Studies in Management and Organization Literature: A Bibliometric Network Study
    Autorzy:
    Alan, Hale
    Köker, Ali
    Powiązania:
    https://bibliotekanauki.pl/articles/1934137.pdf
    Data publikacji:
    2021
    Wydawca:
    Akademia Leona Koźmińskiego w Warszawie
    Tematy:
    service management
    value creation
    production management
    management disciplines
    Opis:
    Purpose: Many empirical and review studies have been performed in the management and organization literature from the structural social capital perspective. Since these studies focus on different topics periodically, we aimed to make a bibliometric analysis of the structural social capital literature that allows a regular, systematic, and quantitative evaluation of published articles in management and organization science to identify the underlying structure in this research area and to identify the main research themes of the scholarship. Methodology: The bibliographic matching technique was used for checking international databases to explore the main concepts and themes of the management and organization literature and to identify main themes in the research area. Therefore, this article offers a bibliometric analysis of the literature that allows for a regular, systematic, and quantitative evaluation of published articles to identify their underlying structure and to identify the main research themes in the scholarship. Research data were analyzed using the text mining method, which is a sub-branch of the data mining method and one of the most critical ways to analyze and process unstructured data. Findings: Structural social capital studies were examined in management and organization science databases in three periods forming four years. Although there are no completely different emerging themes, we noticed periodic differences and change in priority rankings. Moreover, we found that the subjects repeat every period with few new concepts. Implications: This research shows the main themes in the management and organization literature, where structural social capital elements are examined together, and covers all areas of management, organization and business science. Considering the main topics of the three periods of this research, there are similarities, namely the words that rank among the top in each period are “innovation,” “entrepreneurship,” “knowledge management,” “performance,” “leadership,” “technology,” and “human resources” and these themes are the most prominent. Originality/Value: This research presents an overview of all past studies that focus on the structural social capital present in social interactions. Since structural social capital influences management and organization literature, it is considered a valuable study and a guide for future research.
    Źródło:
    Central European Management Journal; 2021, 29(4); 136-174
    2658-0845
    2658-2430
    Pojawia się w:
    Central European Management Journal
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Value Co-Creation in Engineering Service Innovation: Resources and Capabilities Perspectives
    Autorzy:
    Gegužytė, Gintarė
    Bagdonienė, Liudmila
    Powiązania:
    https://bibliotekanauki.pl/articles/1934115.pdf
    Data publikacji:
    2021
    Wydawca:
    Akademia Leona Koźmińskiego w Warszawie
    Tematy:
    service innovation
    resources
    capabilities
    value co-creation
    engineering company
    Lithuania
    Opis:
    Purpose: This research focuses on firm resources and capabilities used for value co-creation in service innovation. Specifically, I investigated how service innovation is created in an in-ternational engineering company. The aim of this article is to reveal what resources and capa-bilities are employed by a service provider for value co-creation in the innovation project of engineering service and how they vary in particular stages of this project. Methodology: The research is based on qualitative methodology by a multi-case study strate-gy. Focus group discussion with senior managers and semi-structured interviews with project managers of the studied international engineering company were used as concrete data gather-ing methods. Data analysis was conducted using the content analysis method. Findings: The research revealed eight value co-creation activities accomplished by the engi-neering company and client during the engineering service innovation project. The activities are as follows: co-identification of the client’s problem, co-evaluation of ideas, co-defining of client’s requirements, co-analysis of environment, co-design, co-testing, and co-adoption, co-production, and co-activities after the launch. These activities are diffused in different project stages and demand a range of resources: expert knowledge, diagnostic, communication skills, trust, experience, technological equipment, human resources. Moreover, they require diverse capabilities: relational, innovative, analytical, negotiation, knowledge absorptive, planning, organizational flexibility, and cross-cultural. The intensity and variety of using the mentioned resources and capabilities differ relying on the value co-creation activity. Expert knowledge, communication skills as resources, and relational and innovative capabilities were empha-sized by the researchers most often. We hope these findings will represent a step toward a more coherent resource-based view (RBV) and service innovation theories. Implications: The study involved only one Lithuanian engineering company, so the research context may influence the findings. Another limitation is related to the small number of cases and research participants. Originality: Unlike previous studies that revealed the importance of single resources and ca-pabilities for service innovation, this study determined the range of resources and capabilities employed in different activities of engineering service innovation project stages, especially in the value co-creation activities performed by the engineering company and clients. Moreover, research also identified how resources and capabilities vary at different stages of these pro-jects.
    Źródło:
    Central European Management Journal; 2021, 29(4); 91-123
    2658-0845
    2658-2430
    Pojawia się w:
    Central European Management Journal
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Creating value added for an enterprise by managing information security incidents
    Autorzy:
    Żywiołek, Justyna
    Taranto di, Alberto
    Powiązania:
    https://bibliotekanauki.pl/articles/88728.pdf
    Data publikacji:
    2019
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    incident service
    management of information security incidents
    creation of value through information security
    Opis:
    This article presents the structure and analysis of information security incidents in a production company in 2015-2017. The purpose of the analysis is to identify incidental events and their frequencies. The analysis includes the occurrence of notifications, threatening events, employee errors and false alarms. The conducted research includes also the procedure for handling the incident in the enterprise. The enterprises very often avoid informing their contractors about the occurrence of incidents. Thanks to the analysis of incidents and a clearly defined action plan, the examined enterprise tested the incidents and actions taken with them as a method of creating the added value of the enterprise during the period under consideration. The conducted research has shown that contractors who are aware of preventive actions taken, as well as those affecting information security even after the occurrence of an incident, are more willing to provide trust and even support to the surveyed enterprise. The conducted analysis is a pilot study carried out in one large enterprise in the metallurgical industry. The aim of the conducted research is to show that the incident or negative event may have a positive impact on the company's image. The research was carried out with the use of a questionnaire and in-depth interview with representatives of enterprises that are co-operators of the examined company.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2019, 1, 1; 156-162
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Globalne trendy w zarządzaniu publicznym – przykład centrów usług wspólnych
    Global trends in public management – example of shared services centers
    Autorzy:
    Modrzyński, P.
    Powiązania:
    https://bibliotekanauki.pl/articles/322919.pdf
    Data publikacji:
    2018
    Wydawca:
    Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
    Tematy:
    public management
    creation of public value
    shared service centers
    econometric modeling
    zarządzanie publiczne
    tworzenie wartości publicznej
    centra usług wspólnych
    modelowanie ekonometryczne
    Opis:
    The discussion conducted in recent years among academics, local government officials, experts on public management, directions of development and evolution models of organization and management of the administration or the possibility of implementing business solutions to the public sector, suggests the importance of the problems of research. Shared service centers (SSCs) perfectly fit into this thematic area, in particular concerning the creation of public value. The use of mass data, process standardization and business scale effect by SSCs allow us to increase the level of services provided, but also to use econometric modelling tools to support management
    Dyskusja prowadzona w ostatnich latach zarówno wśród środowisk akademickich, samorządowców, ekspertów dotycząca zarządzania publicznego, kierunków rozwoju i ewolucji modeli organizacji i zarządzania administracją czy możliwości implementowania rozwiązań biznesowych do sektora publicznego, wskazuje na istotność poruszanych problemów badawczych. Centra usług wspólnych (CUW) doskonale wpisują się w ten obszar tematyczny, w szczególności dotyczący tworzenia wartości publicznej (public value). Wykorzystanie danych masowych, standaryzacji procesów oraz efektu skali prowadzonej działalności przez CUW pozwalają na podniesienie poziomu świadczonych usług, ale także na wykorzystanie narzędzi modelowania ekonometrycznego do wspomagania zarządzania.
    Źródło:
    Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2018, 129; 297-311
    1641-3466
    Pojawia się w:
    Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Tworzenie wartości dla pacjenta i dla podmiotu medycznego w usługach ochrony zdrowia
    Creating value for the patient and for the medical entity in healthcare services
    Autorzy:
    Putyło, Katarzyna
    Powiązania:
    https://bibliotekanauki.pl/articles/944357.pdf
    Data publikacji:
    2018
    Wydawca:
    Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
    Tematy:
    wartość dla klienta
    wartości dla przedsiębiorstwa
    usługa zdrowotna
    kreacja wartości
    zarządzanie relacjami
    customer value
    company values
    healthcare service
    value creation
    relationship management
    Opis:
    Współcześnie, silniej niż kiedykolwiek, wszelkie działania marketingowe podejmowane przez podmioty medyczne związane są przede wszystkim z tworzeniem wartości dla pacjenta, którego pozycja w ostatnich latach również bardzo wzrosła. Obecnie pacjent coraz częściej i w coraz większym stopniu angażuje się we współtworzenie wartości nie tylko dla siebie, ale również dla innych pacjentów oraz dla przedsiębiorstwa (przychodni, szpitala, sanatorium). Celem opracowania było ukazanie tych użyteczności, które mają na to istotny wpływ. W artykule wskazano, iż producent usługi medycznej (podmiot medyczny) tworzy wartość, a konsument (pacjent) w procesie konsumpcji staje się współtwórcą tej wartości, gdyż wchodzi w interaktywny kontakt z podmiotem. Zwrócono także uwagę na kwestię budowania więzi pomiędzy nimi, które oparte są na określonych czynnikach, jak doświadczenie, wiedza czy wymiana informacji.
    Nowadays, more strongly than ever before, all marketing activities undertaken by medical entities are connected, above all, with creating value for the patient, whose position has also increased in recent years. Currently, the patient is more often and increasingly involved in co-creating value not only for themselves, but also for other patients and for the company itself (a clinic, hospital, sanatorium). The aim of the paper is to show these utilities that have significant influence upon it. The paper demonstrates that the medical service provider (the medical entity) creates value, whereas the consumer (patient) becomes a co-creator of this value in the process of consumption, as they come into interactive contact with the entity. The paper also delves on the relations building between them, based on specific factors such as experience, knowledge or information exchange.
    Źródło:
    Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu; 2018, 530; 164-171
    1899-3192
    Pojawia się w:
    Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Public consultations in public governance – past and future research directions
    Autorzy:
    Rożnowska, Kamila
    Jasniok, Michał
    Sienkiewicz-Małyjurek, Katarzyna
    Powiązania:
    https://bibliotekanauki.pl/articles/27314574.pdf
    Data publikacji:
    2022
    Wydawca:
    Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
    Tematy:
    public consultation
    public governance
    public value co-creation
    New Public Governance
    Public Service Logic
    bibliometric analysis
    konsultacje publiczne
    zarządzanie publiczne
    współtworzenie wartości publicznej
    nowe zarządzanie publiczne
    logika usług publicznych
    analiza bibliometryczna
    Opis:
    Introduction/background: The last few years have seen an increase in the number of publications that address research questions on public consultations in public governance. However, knowledge on this subject is dispersed, and there is a need for its systematisation. Aim of the paper: This paper aims to identify current and emerging research on public consultations in public governance. Materials and methods: This goal was achieved by conducting the Systematic Literature Review. Results and conclusions: The bibliometric analysis carried out has identified four main thematic clusters around which this research is conducted. These relate to: 1. issues directly related to the conduct of public consultations; 2. issues related to deliberative democracy and accompanying matters; 3. issues related to community involvement in public consultations processes; and 4. issues related to the influence of stakeholders and interest groups on the process of public consultations implementation. In addition, this publication has mapped thematic groups that are drivers for further research on public consultations (issues related to public participation in terms of cultural risk theory and public participation in Chinese version of authoritative deliberation) and niche topics for further development (issues related to stakeholders and interest groups in participatory public policy making).
    Źródło:
    Organizacja i Zarządzanie : kwartalnik naukowy; 2022, 3; 78--96
    1899-6116
    Pojawia się w:
    Organizacja i Zarządzanie : kwartalnik naukowy
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
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