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Tytuł:
The survey of parents’ and adults recipients’ satisfaction with cochlear implantation determined by the place of residence
Autorzy:
Gawłowska, Maria
Wierzbicka, Małgorzata
Kida, Michał
Obrębowska, Zofia
Powiązania:
https://bibliotekanauki.pl/articles/1397344.pdf
Data publikacji:
2020
Wydawca:
Index Copernicus International
Tematy:
cochlear implants
patients’ satisfaction
quality of visits
reimbursement
speech processor upgrade
survey of patient satisfaction
waiting time
Opis:
Introduction: The use of cochlear implants (CI) has been a remarkable success in reducing disabilities in patients with impaired hearing. The definition of success for those patients means improvement of hearing ability for adults, possibility to develop speech and language for children, quality of life improvement and satisfaction with the whole CI implantation procedure. The aim: To examine patient satisfaction, determined by their place of residence, with all activities in progress during CI implantation including care in subsequent years. Material and methods: The study was conducted prospectively. Online surveys were sent to 1,906 CI patients, with the response rate reaching 33%; thus 630 surveys were analyzed. Demographic data of the respondents were collected: gender, age of implantation, one- or two-sided implantation, place of residence and implanting clinic. A detailed statistical analysis of the obtained data was performed. Results: One of the problems observed was the aspect of waiting time for qualification, implantation and replacement of the speech processor. The second problem was the travel time to the CI center and that was strictly connected with the place of the residence of a patient. Patients’ satisfaction with the control visit was high for majority of them. Conclusions: This research highlighted the limitations of the current CI service delivery. Significant differences concerning the CI pathway were found for particular regions of Poland. One of the future goals for healthcare providers should be to level out the differences in access to CI services between different regions of Poland.
Źródło:
Polish Journal of Otolaryngology; 2020, 74, 6; 21-28
0030-6657
2300-8423
Pojawia się w:
Polish Journal of Otolaryngology
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The importance of evaluating inpatients satisfaction with emphasis on the aspect of confidence
Autorzy:
Gavurova, Beata
Kubak, Matus
Powiązania:
https://bibliotekanauki.pl/articles/19233704.pdf
Data publikacji:
2021
Wydawca:
Instytut Badań Gospodarczych
Tematy:
inpatient satisfaction
quality of healthcare
confidence of inpatients
patient’s expectations
Opis:
Research background: The patients' confidence in physicians, as well as in healthcare personnel in general, is an important determinant of the patients' satisfaction and their loyalty. The patients' confidence as well as their overall satisfaction is influenced by many determinants, which are in a causal relation. Purpose of the article: The main aim of the study is to find out which socio-demographic factors influence the confidence of inpatients in physicians, nurses, other medical personnel, as well as in the treatment as such. The inpatients´ confidence is considered as an important dimension of the inpatients' satisfaction. Methods: The questionnaire consists of 112 structured and semi-structured sur-vey questions. It was inspired by the HCAHPS survey. The questionnaire was distributed both on-line and in paper form in the Czech Republic. The dataset consists of 1,479 observations (899 females and 580 males). The descriptive statistics and binary logistic regression were used to process all data. Findings & value added: The research revealed significant differences in the confidence of inpatients in physicians in relation to the physicians' communication styles regarding the inpatient's gender. Males are more tolerant to the communication styles of physicians than women. There exists a relatively strong linear relationship between confidence in physicians, nurses, other healthcare professionals, and confidence in a treatment. Also, it was determined that in cases when a physician talks about an inpatient as if she/he is not there, the patient's confidence in the medical personnel is reduced by 65%. Overall confidence in medical personnel is also gender biased i.e., in 87% of cases, women are more likely to have a higher confidence in medical personnel than men. The age of inpatients is not statistically significant and its impact on a confidence in medical personnel is neglectable. 
Źródło:
Oeconomia Copernicana; 2021, 12, 3; 821-848
2083-1277
Pojawia się w:
Oeconomia Copernicana
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Socio-demographic and medical factors associated with patients’ satisfaction with nursing care and their perception of pain
Autorzy:
Zarzycka, D.
Bartoń, E.
Mazur, A.
Turowski, K.
Powiązania:
https://bibliotekanauki.pl/articles/2083229.pdf
Data publikacji:
2019
Wydawca:
Instytut Medycyny Wsi
Tematy:
patient satisfaction with nursing
socio-demographic factors
medical factors
pain
Opis:
Introduction and objective. Patient satisfaction with nursing care is one of important indicators of health care quality. As for pain, it is an indicator of patient health. The goal of the study is to identify socio-demographic and medical factors that differentiate the assessment of satisfaction with nursing care of hospitalized patients. Materials and method. The study involved performing a diagnostic survey using standardized instruments, i.e. the Newcastle Satisfaction with Nursing Scale (NSNS) and the Visual Analog Scale by Barbara J. Headley for pain scoring. The study included 205 patients hospitalized for lumbar pain syndrome on two neurosurgery wards in Poland. The mean patient age was 51 years. Most respondents declared having high school or vocational education. The mean time of hospitalization before the study was 2 days. Results. The results demonstrated that patient satisfaction with nursing care is independent of patient age, education, duration of hospitalization, or number of hospitalizations. In contrast, the experience of nursing care is dependent on education, and less educated patients (primary or vocational education) had higher scores in this category. With regards to pain, it was perceived as more intense by women and by patients hospitalized for a shorter period of time. Conclusions. Satisfaction with nursing care among patients with lumbar pain syndrome does not depend on socio- demographic or medical variables. Experience of nursing care depends on patient’s education.
Źródło:
Annals of Agricultural and Environmental Medicine; 2019, 26, 2; 298-303
1232-1966
Pojawia się w:
Annals of Agricultural and Environmental Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Satysfakcja pacjentów z pielęgniarskiej opieki przedoperacyjnej
Patients’ satisfaction with preoperative nursing care
Autorzy:
Delura, Magdalena
Posłuszna-Owcarz, Maria
Rezmerska, Leokadia
Powiązania:
https://bibliotekanauki.pl/articles/1030041.pdf
Data publikacji:
2016
Wydawca:
Państwowa Uczelnia Zawodowa we Włocławku
Tematy:
satisfaction
nursing care
patient
Opis:
Introduction. The measurement of patient satisfaction with the medical services received has become an important element of quality management in health care. Patient’s satisfaction test is a study of patient’s subjective assessments based on individual experience, requirements and expectations. For the patient, the quality of medical services depends on the qualifications of doctors and nurses, on the course of the therapeutic process as well as on the improvement of health. The patient assesses the respect for the rights of the patient, the attitude of the staff, the nursing process, and the availability and conditions for granting services, convenience in the services, organizational efficiency in the provision of services and the resulting health effects. Aim. The aim of the research is to understand and analyze the level of patient’s satisfaction with pre-operative nursing care. Material and methods. The study was conducted at the Specialist Hospital in Ciechanów. The study group included 60 patients preoperatively staying in 4 surgical wards. In the study the diagnostic survey method using a questionnaire of our own design was applied. Results. Based on the studies it has been found that patients in the preoperative period present high satisfaction with nursing care provided in a hospital ward. The level of satisfaction of patients is affected by certain socio-demographic factors. Conclusions. 1. Patients’ satisfaction with preoperative nursing care is higher in men when compared to women. 2. Patients’ satisfaction with preoperative nursing care is higher among those who are married and who are unmarried, compared with a group of respondents being a widow or widower. 3. Satisfaction of patients with pre-operative nursing care is higher among those living in rural areas compared with those living in the city. 4. Patients' satisfaction with preoperative nursing care is equally high among respondents with a source of income from a permanent job as well as among those with temporary jobs or people whose source of income is based on retirement benefits.
Wstęp. Istotnym elementem zarządzania jakością w zakładach opieki zdrowotnej stał się pomiar satysfakcji pacjenta z otrzymanych świadczeń medycznych. Badanie satysfakcji pacjenta jest badaniem subiektywnych ocen pacjenta opartych na indywidualnym doświadczeniu, wymaganiach i oczekiwaniach. Dla pacjenta jakość usług medycznych zależy od kwalifikacji lekarzy i pielęgniarek, od przebiegu procesu terapeutycznego oraz od poprawy stanu zdrowia. Pacjent ocenia respektowanie praw pacjenta, postawę personelu, proces pielęgnowania, dostępność i warunki udzielania świadczeń, wygodę korzystania ze świadczeń, sprawność organizacyjną w udzielaniu świadczeń oraz uzyskane efekty zdrowotne. Cel. Celem badań jest poznanie i analiza poziomu satysfakcji pacjenta z przedoperacyjnej opieki pielęgniarskiej. Materiał i metody. Badania przeprowadzono w Specjalistycznym Szpitalu Wojewódzkim w Ciechanowie. Grupę badaną stanowiło 60 pacjentów będących w okresie przedoperacyjnym przebywających w 4 oddziałach zabiegowych. Dla wykonania badań wykorzystano metodę sondażu diagnostycznego z użyciem kwestionariusza ankiety własnej konstrukcji. Wyniki. Na podstawie wykonanych badań stwierdzono, że pacjenci będący w okresie przedoperacyjnym prezentują wysoką satysfakcję z opieki pielęgniarskiej świadczonej w oddziale szpitalnym. Na poziom satysfakcji pacjentów wpływają określone czynniki socjodemograficzne. Wnioski. 1. Satysfakcja pacjentów z opieki pielęgniarskiej przedoperacyjnej jest wyższa w grupie mężczyzn niż w grupie kobiet. 2. Satysfakcja pacjentów z opieki pielęgniarskiej przedoperacyjnej jest wyższa w grupie osób będących w związku małżeńskim jak i będących w stanie wolnym w porównaniu z grupą osób owdowiałych. 3. Satysfakcja pacjentów z opieki pielęgniarskiej przedoperacyjnej jest wyższa wśród osób mieszkających na wsi w porównaniu z grupą osób mieszkających w mieście. 4. Satysfakcja pacjentów z opieki pielęgniarskiej przedoperacyjnej jest jednakowo wysoka wśród osób mających jako źródło dochodu stałą pracę jak i wśród osób mających okresową pracę lub osób, których źródłem utrzymania jest emerytura.
Źródło:
Innowacje w Pielęgniarstwie i Naukach o Zdrowiu; 2016, 1, 4; 8-15
2451-1846
Pojawia się w:
Innowacje w Pielęgniarstwie i Naukach o Zdrowiu
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Satysfakcja pacjenta w wybranych aspektach oceny jakości usług medycznych
Patient satisfaction in selected aspects of the assessment of quality of medical services
Autorzy:
Trzcińska, Honorata
Powiązania:
https://bibliotekanauki.pl/articles/2036739.pdf
Data publikacji:
2019-06
Wydawca:
Państwowa Wyższa Szkoła Zawodowa w Nowym Sączu
Tematy:
jakość
jakość usług medycznych
pacjent
satysfakcja pacjenta
quality
quality of medical services
a patient
patient satisfaction
Opis:
Jakość usług medycznych staje się jednym z głównych elementów skuteczności funkcjonowania jednostek ochrony zdrowia na konkurencyjnym rynku. Pojęcie „jakość usług zdrowotnych” wiąże się ściśle z marketingową koncepcją obsługi rynku. Relacje zachodzące między poziomem świadczenia usług zdrowotnych, zadowoleniem pacjentów i stopniem zaspokojenia potrzeb zdrowotnych społeczeństwa wskazują na konieczność wyznaczania kryteriów jakości usług zdrowotnych, umożliwiających wartościowanie tych usług. Głównym celem artykułu jest wskazanie najważniejszych cech jakości usług medycznych branych pod uwagę w ich ocenie oraz prezentacja wyników oceny jakości obsługi pacjenta na przykładzie wybranego podmiotu leczniczego. Wyniki oceny jakości usług zdrowotnych są jedną z podstaw ich doskonalenia, a jednocześnie warunkują realizację zasady orientacji na klienta – pacjenta. Realizacja takich badań ma pomóc menadżerom zarządzającym zakładami opieki zdrowotnej zdobyć wiedzę o ewentualnych kierunkach poprawy jakości usług medycznych i zaplanować właściwą strategię.
The quality of medical services is becoming one of the essential elements of effectiveness of health care units in a competitive market. The concept of quality of health services is closely associated with a marketing concept of market service. Relations between the level of health service provision, patients’ satisfaction and the level of fulfilling health needs of the society indicate the need to set quality criteria for health services that enable the process of valuation of these services. The main objective of the article is an indication of the foremost features of the quality of medical services taken into account in their assessment as well as presentation of the results of the patient service quality assessment on the example of a selected treatment entity. The results of the assessment of the quality of health services are one of the foundations of their improvement, and at the same time they are responsible for implementation of the principle of a customer-patient orientation. An implementation of such research is to help managers in charge of health care institutions gain knowledge about possible directions of improving the quality of medical services and plan the right strategy.
Źródło:
Studia Ekonomiczne. Gospodarka, Społeczeństwo, Środowisko; 2019, 1/2019 (3); 119-136
2544-6916
2544-7858
Pojawia się w:
Studia Ekonomiczne. Gospodarka, Społeczeństwo, Środowisko
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Satisfaction with nursing care of hospitalized patients: A descriptive, cross-sectional, multicenter study
Autorzy:
Plevová, Ilona
Kachlová, Miroslava
Jarošová, Darja
Zeleníková, Renata
Mynaříková, Eva
Powiązania:
https://bibliotekanauki.pl/articles/28761927.pdf
Data publikacji:
2023-12-29
Wydawca:
Instytut Medycyny Pracy im. prof. dra Jerzego Nofera w Łodzi
Tematy:
nursing care
patient
hospitalization
satisfaction
quality
multicenter study
Opis:
Background In the assessment of healthcare processes focusing on the quality of care provided, patient satisfaction is an important indicator that healthcare providers may use for future setting of healthcare and preventing adverse events. The study aimed to determine satisfaction with nursing care among hospital inpatients. Material and Methods The sample comprised 14 023 patients staying in medical and surgical wards of 14 acute care hospitals in the Czech Republic in 2019–2020. Data were collected using the Patient Satisfaction Scale, a standardized tool containing 11 items in 3 subscales. Data analysis included descriptive statistics and correlation analysis (Spearman’s rank correlation coefficient). Results Overall, patients reported high satisfaction with nursing care (M = 3.57). Patients were most satisfied with how their technical/rational needs were met (M = 3.57); the least satisfaction was identified in the domain of information needs (M = 3.53). Patients who perceived their health as good (47%) or very good (18%) showed high satisfaction scores (M = 3.77 and M = 3.73, respectively). High scores were also achieved for patients with secondary (M = 3.58) and tertiary (M = 3.59) education, those whose admission was planned (M = 3.59) and those staying in large hospitals (M = 3.60). There were no differences in satisfaction with regard to gender (p = 0.755) and the COVID-19 pandemic (p = 0.190). Conclusions Patients’ satisfaction with care provided is a highly significant parameter of healthcare quality. It is influenced by a number of aspects which, if adequately defined, may aid in improving the quality of care.
Źródło:
Medycyna Pracy. Workers’ Health and Safety; 2023, 74, 6; 461-468
0465-5893
2353-1339
Pojawia się w:
Medycyna Pracy. Workers’ Health and Safety
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Satisfaction levels of patients attending the outpatient department of a tertiary care center of India
Autorzy:
Kumar, Vijay
Biswas, Ratnadeep
Ojha, Vishnu S.
Kaushal, Kishore
Powiązania:
https://bibliotekanauki.pl/articles/29520463.pdf
Data publikacji:
2023-12-31
Wydawca:
Uniwersytet Rzeszowski. Wydawnictwo Uniwersytetu Rzeszowskiego
Tematy:
health care quality
patient care
patient satisfaction
PSQ-18
quality improvement research
Opis:
Introduction and aim. Any hospital’s outpatient department (OPD) is regarded as the storefront of the facility, and patient satisfaction is an important measure of healthcare quality. Hence, this cross-sectional study was conducted in different OPDs at a tertiary care center. Material and methods. Two hundred patients were recruited, and structured personal interviews were conducted with questions based on the Patient Satisfaction Questionnaire Short Form (PSQ-18). T-tests and analysis of variance (ANOVA) were used to compare satisfaction scores between variables. Results. Upon analysis, 86% of the patients rated their overall experience as either ‘very good’ or ‘good’. Interpersonal manners (mean score±SD; 4.60±0.55), communication (4.39±0.66), general satisfaction (4.03±0.79), and technical qualities (3.86±0.57) were the domains in which the patients were most satisfied, while time spent with the doctor (3.77±0.89), accessibility and convenience (3.77±0.67), and financial aspects (3.37±0.83) were the areas that lagged. Conclusion. Satisfaction scores were found to vary significantly with gender, age, waiting times, and the number of visits per day. Regular patient satisfaction surveys should be conducted in all hospitals for devising interventions to provide patients with the best possible care.
Źródło:
European Journal of Clinical and Experimental Medicine; 2023, 4; 756-761
2544-2406
2544-1361
Pojawia się w:
European Journal of Clinical and Experimental Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Professional communication competences of physiotherapists – practice and educational perspectives
Autorzy:
Wloszczak-Szubzda, A.
Jarosz, M.J.
Powiązania:
https://bibliotekanauki.pl/articles/989346.pdf
Data publikacji:
2013
Wydawca:
Instytut Medycyny Wsi
Tematy:
physiotherapy
interpersonal relations
communication
education
patient satisfaction
Opis:
Background: A dissonance between high ‘technical’ professionalism of nurses and a relatively low level of patient satisfaction with received care is a phenomenon observed in many countries. Method: Theoretical concept and review of current published studies. Discussion: Most reviewed studies show that a low level of patient satisfaction occurs in the case of an inadequate interpersonal communication between nurses and patients. Most studies indicate poor effectiveness of shaping communication competences of nurses based on standard education in the area of general psychology and communication knowledge, because this knowledge does not convert itself ‘spontaneously’ into communication competences during occupational activity. Conclusions: It is necessary to supplement educational programmes for nurses with practical courses in professional interpersonal communication. International experience exchange concerning the shaping of nurses’ communication competences may be limited due to cultural, organizational and systems factors.
Źródło:
Annals of Agricultural and Environmental Medicine; 2013, 20, 1
1232-1966
Pojawia się w:
Annals of Agricultural and Environmental Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Professional communication competences of paramedics - practical and educational perspectives
Autorzy:
Wloszczak-Szubzda, A.
Jarosz, M.J.
Goniewicz, M.
Powiązania:
https://bibliotekanauki.pl/articles/51817.pdf
Data publikacji:
2013
Wydawca:
Instytut Medycyny Wsi
Tematy:
professional communication
competence
paramedics
practical perspective
educational perspective
emergency
medical technician
interpersonal communication
education
patient satisfaction
Opis:
Introduction: Dissonance between the high ‘technical’ competences of medical professionals, including paramedics or emergency medical technicians (EMT), and the relatively low level of patient satisfaction with care received, is a phenomenon observed in many countries. Many studies show that it occurs in the case of an inadequate interpersonal communication between medical professionals and patients. The primary goal of the presented research was evaluation of the level (study of the state) of communication competences of paramedics, and determination of the factors on which this level depends. An additional goal was analysis of the needs and educational possibilities within the existing models of education in the area of interpersonal communication provided by higher medical education institutions. Methods: The following three methods were used: 1) documentation analysis (standards, plans and educational programmes); 2) diagnostic survey concerning professional communication competences of paramedics; 3) self-reported communication skills in emergency medical services – adjective check list. The last two instruments were subject to standardization from the aspect of reliability and validity. The study group covered a total of 105 respondents in the following subgroups: 1) professional paramedics who, as a rule, were not trained in interpersonal communication (31 respondents); paramedic students covered by a standard educational programme (54 respondents); 3) paramedic students who, in addition to a standard educational programme, attended extra courses in professional interpersonal communications (20 respondents). Results: The results of studies indicate poor efficacy of shaping communication competences of paramedics based on education in the area of general psychology and general interpersonal communication. Communication competences acquired by paramedics during undergraduate education are subject to regression during occupational activity. Discussion: Methods of evaluating communication competences are useful in constructing group and individual programmes focused on specific communication competences, rather than on general communication skills.
Źródło:
Annals of Agricultural and Environmental Medicine; 2013, 20, 2
1232-1966
Pojawia się w:
Annals of Agricultural and Environmental Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Profesjonalizm pielęgniarek jako element oceny satysfakcji rodziców/opiekunów dzieci z opieki pielęgniarskiej
Nurses’ professionalism as a component of evaluation of parents/caregivers satisfaction with nursing care
Autorzy:
Smoleń, Ewa
Ksykiewicz-Dorota, Anna
Powiązania:
https://bibliotekanauki.pl/articles/2164494.pdf
Data publikacji:
2015-10-16
Wydawca:
Instytut Medycyny Pracy im. prof. dra Jerzego Nofera w Łodzi
Tematy:
satysfakcja pacjenta
dziecko hospitalizowane
opiekunowie
rodzice
jakość opieki zdrowotnej
pediatria
patient satisfaction
hospitalized child
caregivers
parents
quality of health care
paediatrics
Opis:
Wstęp Profesjonalizm to realizowanie usług z wykorzystaniem wiedzy i umiejętności oraz odpowiedzialność za podejmowane działania. Stanowi ważny element poddawany ocenie w pomiarze jakości opieki. Opinie pacjentów i ich rodzin (mierzone poziomem satysfakcji) dotyczące profesjonalizmu pracowników medycznych pozwalają na doskonalenie jakości świadczeń zdrowotnych. Materiał i metody Badaniem objęto 120 rodziców/opiekunów dzieci hospitalizowanych na oddziale pediatrii. Metodą badawczą był sondaż diagnostyczny, a narzędziem badawczym – „Standaryzowany kwestionariusz oceny poziomu zadowolenia rodziców/opiekunów z opieki pielęgniarskiej” autorstwa Latoura i wsp., który przez autorki niniejszej publikacji został dostosowany do warunków krajowego szpitalnictwa pediatrycznego i poddany walidacji. Do analizy materiału prezentowanego w niniejszej pracy wybrano jedną z części narzędzia dotyczącą profesjonalizmu opieki pielęgniarskiej. W analizie statystycznej zastosowano testy: Manna-Whitneya oraz Kruskala-Wallisa. Jako poziom istotności statystycznej przyjęto p ≤ 0,05. Dobór respondentów był losowy. Rodzice/opiekunowie otrzymywali narzędzie dzień przed planowanym wypisem. Wyniki Ogólny wskaźnik oceny profesjonalizmu opieki pielęgniarskiej przez rodziców/opiekunów był wysoki i wyniósł 4,3. Wyższą satysfakcję rodzice/opiekunowie dzieci wyrazili w przypadku szacunku okazywanego pacjentom przez pielęgniarki, a niższa dotyczyła przedstawiania się pielęgniarek pacjentom (4,7 vs 3,2). Wysoki poziom zadowolenia rodziców/opiekunów odnosi się do możliwości ich współpracy z zespołem terapeutycznym (4,6), organizacji pracy pielęgniarek (4,6) oraz jakości opieki pielęgniarskiej (4,6). Wnioski Rodzice/opiekunowie wyrazili zadowolenie z profesjonalizmu opieki pielęgniarskiej. Zmiennymi istotnie różnicującymi opinie rodziców/opiekunów na temat wybranych kryteriów szczegółowych związanych z profesjonalizmem opieki pielęgniarskiej były: wykształcenie badanych oraz częstość i przyczyna hospitalizacji dzieci. Czas hospitalizacji i wiek dzieci oraz miejsce zamieszkania rodziców/opiekunów nie korelowały z poziomem satysfakcji rodziców z profesjonalizmu opieki pielęgniarskiej. Med. Pr. 2015;66(4):549–556
Background Professionalism in nursing means the provision of medical and nursing services based on the best knowledge and skills, as well as on great responsibility for the undertaken actions. The opinions of patients and their families concerning professionalism, reflected in the level of satisfaction, contribute to the improvement of the quality of services offered. Material and Methods The study covered 120 parents/caregivers of children hospitalized in a pediatric ward. Diagnostic survey method was applied in the research. The standardized questionnaire for evaluation of the level of parents/caregivers satisfaction with nursing care (Latour et al.) adjusted to the conditions of Polish pediatric hospital services and subjected to validation was adopted as a research tool. Statistical analysis was performed using the Mann-Whitney U test and Kruskal-Wallis test. A value of p ≤ 0.05 was considered to indicate statistical significance. The respondents were selected at random. The parents/caregivers received the questionnaire the day before the child’s discharge. Results The parents/caregivers generally evaluated the professionalism of nursing care in positive terms (4.3). They expressed higher satisfaction with respect showed by nurses for patients (4.7), while lower satisfaction with nurses introducing themselves (3.2). A high level of satisfaction was obtained with respect to the parents/caregivers’ opinions pertaining to cooperation within a therapeutic team (4.6), organization of nurses’ work (4.6), and quality of nursing care (4.6). Conclusions Parents/caregivers expressed their satisfaction with the professionalism of nursing care. Education of respondents, frequency and reasons for hospitalization among children proved to be the variables that significantly differed the opinions of parents/caregivers concerning the selected criteria for professionalism of nursing care. No correlation was found between the duration of hospitalization, children’s age, place of parents/caregivers residence, and the level of satisfaction with professionalism of nursing care. Med Pr 2015;66(4):549–556
Źródło:
Medycyna Pracy; 2015, 66, 4; 549-556
0465-5893
2353-1339
Pojawia się w:
Medycyna Pracy
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Primary health care in Estonia
Autorzy:
Polluste, Kaja
Lember, Margus
Powiązania:
https://bibliotekanauki.pl/articles/552005.pdf
Data publikacji:
2016
Wydawca:
Stowarzyszenie Przyjaciół Medycyny Rodzinnej i Lekarzy Rodzinnych
Tematy:
primary health care
patient satisfaction
family medicine
health care reform
primary health care financing
Estonia
Źródło:
Family Medicine & Primary Care Review; 2016, 1; 74-77
1734-3402
Pojawia się w:
Family Medicine & Primary Care Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Patients’ Satisfaction in Health Care on the Example Euro Health Consumer Index Report
Satysfakcja pacjentów w opiece zdrowotnej na przykładzie raportu Europejskiego Konsumenckiego Indeksu Zdrowia
Autorzy:
Hampel, Katarzyna
Powiązania:
https://bibliotekanauki.pl/articles/466268.pdf
Data publikacji:
2016
Wydawca:
Uniwersytet Humanistyczno-Przyrodniczy im. Jana Długosza w Częstochowie. Wydawnictwo Uczelniane
Tematy:
patient/healthcare services client
satisfaction
EHCI report
klient klienta usług socjalnych
satysfakcja
raport EHCI
Opis:
The goal of the present paper is the analysis of the term patient/healthcare services client, the analysis of the definition of patient satisfaction and presenting the results of the Euro Health Consumer Index of 2017. The EHCI report concerns healthcare system functioning in particular European countries. The subject of the research is perception of healthcare system by patients/healthcare services consumer. The goal of the EHCI research is comparison of healthcare systems in Europe, determining healthcare standards and identifying areas that need improvement.
Celem artykułu jest analiza pojęcia pacjent/klient usług zdrowotnych, analiza definicji satysfakcji pacjenta oraz przedstawienie wyników rankingu Europejskiego Konsumenckiego Indeksu Zdrowia z 2017 r. Raport EHCI dotyczy funkcjonowania systemu ochrony zdrowia w poszczególnych krajach europejskich. Przedmiotem badań jest postrzeganie systemu opieki zdrowotnej przez pacjentów/konsumentów tych usług. Celem badań EHCI jest porównanie systemów ochrony zdrowia w Europie, określenie standardów w opiece zdrowotnej oraz zlokalizowanie obszarów wymagających udoskonalenia.
Źródło:
Prace Naukowe Akademii im. Jana Długosza w Częstochowie. Pragmata tes Oikonomias; 2016, 10; 119-131
2300-2999
Pojawia się w:
Prace Naukowe Akademii im. Jana Długosza w Częstochowie. Pragmata tes Oikonomias
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Patient’s satisfaction with anesthesia based on the polish version of the of Iowa Satisfaction with Anesthesia Scale. Satisfaction with anesthesia in patients with craniofacial trauma
Autorzy:
Ozga, Dorota
Dyk, Danuta
Gutysz-Wojnicka, Aleksandra
Wojtaszek, Marek
Mędrzycka-Dąbrowska, Wioletta
Powiązania:
https://bibliotekanauki.pl/articles/454935.pdf
Data publikacji:
2017
Wydawca:
Uniwersytet Rzeszowski. Wydawnictwo Uniwersytetu Rzeszowskiego
Tematy:
satisfaction with anesthesia
patient after maxillofacial trauma Polish version of the Iowa atisfaction with Anesthesia Scale
Opis:
Purpose. The article presents an assessment concerning patient satisfaction with anesthesia as based on the Polish version of the Iowa Satisfaction with Anesthesia Scale. Material and Methods. The study group consisted of 198 patients with maxillofacial injury admitted to the Clinical Ward of Maxillofacial Surgery. The quality of the anesthesiological care was evaluated with the Polish version of Iowa Satisfaction with Anesthesia Scale. Results. It was stated that the level of satisfaction with the anesthesia in patients operated on due to maxillofacial injury used was average. According to the Polish version of the Iowa Satisfaction with Anesthesia Scale, the average score in the studied population was 0.8 on a scale from -3 to +3, SD 2.41. There were differences observed depending on patient age (18-30 years old (p = 0.0001)) and clinical condition. Conclusion. The level of satisfaction with anesthesia in patients with craniofacial trauma is moderately positive, however, in patients with an injury of the upper face and in patients with ASA scale I and II, the same level of satisfaction is higher. Among the analyzed socio-demographical factors only the age determines the level of satisfaction with anesthesia. The level of satisfaction is higher in older patients.
Źródło:
European Journal of Clinical and Experimental Medicine; 2017, 3; 233-239
2544-2406
2544-1361
Pojawia się w:
European Journal of Clinical and Experimental Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Patient satisfaction with the perioperative care by anesthesiologists: pilot study at four surgical departments
Autorzy:
Springer, Janusz
Dudzińska, Karolina
Nurkowska, Monika
Hasak, Liudmila
Dylczyk-Sommer, Anna
Powiązania:
https://bibliotekanauki.pl/articles/895771.pdf
Data publikacji:
2019-02-05
Wydawca:
Gdański Uniwersytet Medyczny
Tematy:
patient
satisfaction
surgical
perioperative care
anesthesiologist
Opis:
Background: The aim of this pilot study was to measure the outcomes of perioperative care by anesthesiologists and patient satisfaction at four surgical departments. Methods: We designed an original 25–item questionnaire and used it to complete structured interviews of 80 consenting, alert, adult surgical patients during their 1st to 3rd post–operative day. Results: Although >70% were satisfied with the information sharing, 43% patients were unsure or not informed about the possible complications of anesthesia. Similarly, >75% positively rated the anesthesiologists' bedside manner; however 69% were either unsure or sure that an anesthesiologist did not visit them after surgery. Interestingly, this lack of continued care had no overall effect on patient satisfaction. Majority reported receiving immediate post–operative analgesia (65%). The Oncological Surgery patients reported highest (and the Orthopedic patients the lowest) satisfaction with their postoperative nausea and pain management. Majority of responders were overall satisfied with their care. Conclusions: Our data indicate a high level of patient satisfaction with nearly all aspects of perioperative anesthesiology care. However, anesthesiologists need to more thoroughly inform patients about possible complications of anesthesia. A larger survey is needed to fully assess the patient care and satisfaction trends discussed above.
Źródło:
European Journal of Translational and Clinical Medicine; 2018, 1, 2; 58-63
2657-3148
2657-3156
Pojawia się w:
European Journal of Translational and Clinical Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Organizacja i zakres badań RN4CAST (Registered Nurse Forecasting) dotyczących planowania zatrudnienia w pielęgniarstwie w Polsce
Forecasting nursing. Planning human resources in nursing, organisation and scope of the RN4CAST study in Poland
Autorzy:
Przewoźniak, Lucyna
Kózka, Maria
Cisek, Maria
Gajda, Krzysztof
Brzyski, Piotr
Ogarek, Maria
Gabryś, Teresa
Brzostek, Tomasz
Powiązania:
https://bibliotekanauki.pl/articles/635221.pdf
Data publikacji:
2012
Wydawca:
Uniwersytet Jagielloński. Wydawnictwo Uniwersytetu Jagiellońskiego
Tematy:
adaptacja kulturowa narzędzi badawczych
dobór próby
satysfakcja zawodowa pielęgniarki
satysfakcja pacjenta
szpital
wyniki leczenia pacjentów
cultural adaptation of research tools
hospital
nurse professional satisfaction
patient satisfaction
patient treatment outcomes
sampling
Opis:
The study was conducted as part of European RN4CAST project, with participation of 16 countries, including 12 from Europe. Aim: To develop universal and modern assumptions for the policy of effective nurse employment and management in hospital. Material and method: The study was conducted on a nationally representative sample of 30 hospitals, selected through multi-stage group sampling. Professional satisfactions of nurses working at internal and surgical wards, as well as satisfaction of patients of these wards were tested in a questionnaire study. Data on patient treatment outcomes, and hospital organisation and operation were also collected. Hierarchical linear modelling (HLM) and generalised estimating equations (GEE) were used for statistical analysis. Conclusion: RN4CAST is the first project focused on the hospital and contextual determinants of its operation, which compares Polish results with those from other European states, thanks to a single international study procedure.
Źródło:
Zdrowie Publiczne i Zarządzanie; 2012, 10, 4; 267-277
2084-2627
Pojawia się w:
Zdrowie Publiczne i Zarządzanie
Dostawca treści:
Biblioteka Nauki
Artykuł
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