- Tytuł:
- Study of passenger streams and service quality of an urban transport company
- Autorzy:
- Markowska, K.
- Powiązania:
- https://bibliotekanauki.pl/articles/949499.pdf
- Data publikacji:
- 2016
- Wydawca:
- Instytut Techniczny Wojsk Lotniczych
- Tematy:
-
passenger streams
passenger Transport Company
quality of service - Opis:
- Passenger transport companies increasingly aim to implement passenger transport services of improved efficiency and effectiveness by raising the comfort of travel and ensuring passenger satisfaction by increasing quality of their service. The comfort of the journey is seen as security, punctuality, efficiency and friendly passenger service. The analysis and evaluation of the quality of passenger transport services allow to specify the time of travel, comfort, punctuality, availability of public transport links and the costs of transport services provided. The passenger streams and assessment of the urban transport services quality covered by this study allow for indication of problems in the researched area and suggestion of improvements in the transport services. The development of urban transport is subject to the increasing number of population, expansion of cities and constant technical progress. Expansion of cities and large number of citizens are closely linked to the urban transport allowing for the citizens’ mobility by various means of public transport. Carriage operations are repeatedly grouped according to travel direction, scale of demand for transport, the scope and length of the carriage, stability of transport needs or required transport speed.
- Źródło:
-
Journal of KONES; 2016, 23, 4; 336-338
1231-4005
2354-0133 - Pojawia się w:
- Journal of KONES
- Dostawca treści:
- Biblioteka Nauki
Artykuł