- Tytuł:
-
Złożenie skargi przez konsumenta za pośrednictwem ODR (Online Dispute Resolution) – internetowego systemu rozstrzygania sporów
Filing a complaint by the consumer via ODR – the Online Dispute Resolution System - Autorzy:
- Rogacka-Łukasik, Anna
- Powiązania:
- https://bibliotekanauki.pl/articles/697331.pdf
- Data publikacji:
- 2019
- Wydawca:
- Uniwersytet Opolski
- Tematy:
-
alternative dispute resolution
online dispute resolution
online sales contracts
online service contracts
complaint - Opis:
- ADR (Alternative Dispute Resolution), as a non-judicial resolution of disputes, is a wide range of mechanisms that aim to put an end to a conflict without the need of conducting a trial before the court. On the other hand, the modern form of ADR is ODR (Online Dispute Resolution) – an online dispute resolution system that is the expression of the newest means of communication and technical innovations in order to help in non-judicial dispute resolving. The goal of this publication is to present the ODR platform and, in particular, to describe the process of filing a complaint by the consumer by means of it.
- Źródło:
-
Opolskie Studia Administracyjno-Prawne; 2019, 17, 1; 183-194
2658-1922 - Pojawia się w:
- Opolskie Studia Administracyjno-Prawne
- Dostawca treści:
- Biblioteka Nauki
Artykuł