Temat: costumer - Katalog OPAC zbiorów

Skocz do pozycji: 1.

Tytuł:: Efekt spill-over a modernizacja krajowego sektora energii
Spill-over effect and modernization of national sector of energy
Autorzy:: Frączek, Paweł
Mazurkiewicz, Anna
Powiązania:: https://bibliotekanauki.pl/articles/534206.pdf
Data publikacji:: 2013-12-15
Wydawca:: Uniwersytet Rzeszowski. Wydział Ekonomii
Tematy:: spill-over
energy sector
costumer
liberalization changes
EU legislation
Opis:: The paper aims to point the differences in the ways the energy sectors function in Poland and other EU countries and, consequently, how the differences affect Polish customers of electricity and natural gas. Particular emphasis is put on the liberalization changes in the gas industry, how Poland lags behind in this respect, and the expectations of reforms which will help meet the requirements of the EU legislation with regard to Poland’s gas industry
Źródło:: Przedsiębiorstwo i Region; 2013, 5; 120-130
2080-458X
Pojawia się w:: Przedsiębiorstwo i Region
Dostawca treści:: Biblioteka Nauki

Artykuł

Skocz do pozycji: 2.

Tytuł:: Role of customer service at rail stations in raising customer satisfaction with transportation services
Autorzy:: Antonowicz, M.
Chrzanowski, M.
Molęda, K.
Moś, T.
Powiązania:: https://bibliotekanauki.pl/articles/252144.pdf
Data publikacji:: 2017
Wydawca:: Instytut Naukowo-Wydawniczy TTS
Tematy:: costumer service
transportation service
customer satisfaction
railway station
obsługa klienta
usługi transportowe
satysfakcja konsumenta
stacja kolejowa
Opis:: The authors discuss the problem of customer service at the rail sta tion buildings and its influence on the customer satisfaction. The authors define the idea and role of customer service. They indicate the necessity to innovatively approach the construction of modern station buildings and the need to implement innovative solutions directed at functionality and economy in order to improve the customer service. To support their theses, the authors present customer satisfaction survey results. They also present the customer service policy and the role of quality standards of services provided at station buildings. The conclusions indicate trends in macro-environment and the role of relations in developing customer satisfaction.
Źródło:: TTS Technika Transportu Szynowego; 2017, 9EN; 2-8
1232-3829
2543-5728
Pojawia się w:: TTS Technika Transportu Szynowego
Dostawca treści:: Biblioteka Nauki

Artykuł

Informacja