- Tytuł:
- Generative artificial intelligence as a new context for management theories: analysis of ChatGPT
- Autorzy:
-
Korzynski, Pawel
Mazurek, Grzegorz
Altmann, Andreas
Eldys, Joanna
Kazlauskaite, Ruta
Paliszkiewicz, Joanna
Wach, Krzysztof
Ziemba, Ewa - Powiązania:
- https://bibliotekanauki.pl/articles/40570877.pdf
- Data publikacji:
- 2023-03-15
- Wydawca:
- Akademia Leona Koźmińskiego w Warszawie
- Tematy:
-
Generative AI
ChatGPT
Management theories
Decision-making
Knowledge management
Customer service
Human resource management
Business administration - Opis:
- Purpose – The primary purpose of this paper is to examine how generative Artificial Intelligence (AI) such as ChatGPT may serve as a new context for management theories and concepts. Design/methodology/approach – The paper presents the analyses of selected management theories on decision-making, knowledge management, customer service, human resource management and administrative tasks and explains what may change after generative AI adoption. Findings – The paper indicates that some management theories and concepts need to be studied in the generative AI environment that may influence managerial work at the strategic, functional and administrative levels. Research limitations/implications – This paper is an opinion piece article and does not refer to empirical data. It formulates some conclusions to further empirical research studies. Originality/value – The paper analyzes selected management theories in a new technological setting. The paper also provides information about the functions of generative AI that are useful in understanding and overcoming how new technology may change organizations and management.
- Źródło:
-
Central European Management Journal; 2023, 31, 1; 3-13
2658-0845
2658-2430 - Pojawia się w:
- Central European Management Journal
- Dostawca treści:
- Biblioteka Nauki
Artykuł