- Tytuł:
- Quality management tools in the aspect of the assessment of the effectiveness of the enterprise production process in the hydraulic industry
- Autorzy:
- Gruszka, Sara
- Powiązania:
- https://bibliotekanauki.pl/articles/1931608.pdf
- Data publikacji:
- 2020
- Wydawca:
- Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
- Tematy:
-
production process
quality management tools
process efficiency
proces produkcyjny
narzędzia zarządzania jakością
efektywność procesu - Opis:
- Purpose: The purpose of including the following analysis was the problem diagnosed in a manufacturing company with hydraulic technology in the aspect of the growing number of hydraulic connected complaints. Therefore, a decision was made to analyze in detail the problem encountered with the available methods and tools. Design/methodology/approach: The study presents a literature approach to issues related to the effectiveness of the production process and the characteristics of the principles, methods, tools and techniques of quality management, as well as the practical application of the 5 WHY tool, based on a production enterprise from the hydraulic industry. Findings: The analysis carried out noticed problem using the Five Whys tool on the basis of data from a manufacturing enterprise from the hydraulic industry, as well as the created summaries of reasons for both quantitative and qualitative complaints in 2016 and 2017 enabled the identification of the main source of the diagnosed problem in the form of too many corroded hydraulic components in 2017 and the formulating of necessary recommendations to eliminate the above mentioned disadvantages of finished products for the enterprise. Practical implications: The introduced changes in the company from the hydraulic industry will significantly facilitate and improve the identification of defective products that should ultimately not reach the enterprise's customers. Originality/value: Formulating practical conclusions on using quality management tools in the aspect of the assessment of the effectiveness of the enterprise production process in the hydraulic industry.
- Źródło:
-
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 142; 217-231
1641-3466 - Pojawia się w:
- Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
- Dostawca treści:
- Biblioteka Nauki
Artykuł