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    Wyświetlanie 1-2 z 2
    Tytuł:
    Benchmarking of contributory organisations within the framework of technical efficiency
    Autorzy:
    Rylková, Žaneta
    Šebestová, Jarmila
    Powiązania:
    https://bibliotekanauki.pl/articles/125674.pdf
    Data publikacji:
    2019
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    contributory organisation
    technical efficiency
    data envelopment analysis
    comparable unit
    organizacja składkowa
    wydajność techniczna
    analiza kopert danych
    jednostka porównywalna
    Opis:
    Organisations should evaluate their goals in the areas of customer service provision, overall organisational strategy, finance, and human resource management. The performance of specific services provided to the client should be monitored and evaluated in greater detail. The comparison should be made between similar organisations aiming to improve services and technical efficiency. Most organisations, profit and non-profit alike, do not know how to evaluate and compare their efficiency. Retirement homes were selected for evaluation. The review focused on the technical efficiency for the years 2015-2017. To achieve the goal, Data Envelopment Analysis (DEA) was used as a specialised model tool for assessing the technical efficiency, performance or productivity of a group of homogeneous or comparable production units based on selected inputs and outputs. Due to different types of inputs and outputs, the method was selected from among multi-criteria decision-making methods. Two models, Model X and Model Y, including specific inputs and outputs, were designed to evaluate and compare the technical efficiency of selected retirement homes. According to the results, the output-oriented model (Model Y) was more effective for retirement homes compared to the input-oriented model (Model X). The value added could be seen in the model combination and comparison between different studies, which helps to understand the transferability of the results. The analysis confirmed the necessity to combine the DEA method with the quality of service assessment to be able to benchmark the real efficiency of service of a selected type of an organisation.
    Źródło:
    Engineering Management in Production and Services; 2019, 11, 1; 80-91
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Perception of change in optimisation aspects
    Autorzy:
    Małecka, Joanna
    Duháček Šebestová, Jarmila
    Powiązania:
    https://bibliotekanauki.pl/articles/28408163.pdf
    Data publikacji:
    2024
    Wydawca:
    Sopocka Akademia Nauk Stosowanych
    Tematy:
    change
    change implementation models
    motivation
    optimisation
    optimisation models optimisation models
    Opis:
    When defining optimisation, special attention should be paid to its nature. This is because it is the process of maximising the efficiency, effectiveness or usefulness of something / someone. Its business context most often concerns production processes or human resource management. Hence, change, i.e. the fact that something / someone becomes different than before, is an inherent factor supporting improvement and the processes parantelleling it. The aim of this article – against the background of relevant literature on issues related to defining and processes of implementing change in enterprises: books and academic articles, online sources – is to present the results of empirical research into the most significant determinants supporting the implementation of change in a manufacturing enterprise and employee attitudes in assessing the implementation of change, using a selected manufacturing enterprise as an example. In order to achieve the objective, two questionnaire surveys were conducted: GIN=1582022 and GIIN=1372023 using a five-point Likert scale, a scrollable list and giving the opportunity to write an individual response. To describe the research results obtained, mathematical analysis tools were used to construct tabular summaries and then present the conclusions drawn from them. The results of the survey indicated a gap in terms of motivating employees for change processes. An increase in positive attitudes towards the implementation of change (ratings: very good, good respectively) was observed at 3 % and 13 %. However, there was a general increase in the number of people who do not want to participate in polemics regarding change processes in optimisation aspects by 6 %, what more: the statistics for the negative evaluation of the introduction of such changes showed a negative trend The research provided valuable and practical information, which was used by company managers to take measures to increase the motivation of employees to perceive change processes and understand their optimising aspects in the managed company.
    Źródło:
    Przestrzeń, Ekonomia, Społeczeństwo; 2023, 23/I; 175-196
    2299-1263
    2353-0987
    Pojawia się w:
    Przestrzeń, Ekonomia, Społeczeństwo
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
      Wyświetlanie 1-2 z 2

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