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Tytuł:
Application of data envelopment analysis to evaluation of IT project success
Autorzy:
Kuchta, Dorota
Despotis, Dimitris
Frączkowski, Kazimierz
Stanek, Stanisław
Powiązania:
https://bibliotekanauki.pl/articles/406373.pdf
Data publikacji:
2019
Wydawca:
Politechnika Wrocławska. Oficyna Wydawnicza Politechniki Wrocławskiej
Tematy:
IT project success
data envelopment analysis
IT project input
IT project output
Opis:
The paper is devoted to the problem of IT project success definition and measurement seen against the background of IT human resources management organisation. A review of the state of art of the problem shows that the assessment of IT project success is highly equivocal and subjective. Various methods may produce conflicting results. The paper proposes basically one novelty: an original approach to IT project success evaluation based on Data Development Analysis (DEA). DEA has been developed and used for years, but for other purposes. The new method, contrasted with two other which are based on other philosophies, is applied to a sample of Polish IT projects. This application shows that the new method in some cases completely changes the optics and emphasizes such aspects of IT projects which are neglected by other methods. It also shows that a combination of the proposed method with other IT project measurement methods may substantially increase the fairness of IT project team members and managers’ appraisal, and hence the motivation of human resources in IT projects.
Źródło:
Operations Research and Decisions; 2019, 29, 3; 17-36
2081-8858
2391-6060
Pojawia się w:
Operations Research and Decisions
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Case study of project management in district court
Autorzy:
Kuźmicz, M.
Orłowski, C.
Bober, R.
Powiązania:
https://bibliotekanauki.pl/articles/305789.pdf
Data publikacji:
2018
Wydawca:
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie. Wydawnictwo AGH
Tematy:
IT system
IT project
IT project management
common courts
case study
case-based reasoning
district court
Opis:
The aim of this article is to present the project environment for the implementation of an IT system in a district court as well as an analysis of the entities and processes on the basis of which this model was built. It includes all of the identified processes that have been assigned responsible entities and the artifacts arising as a result of these processes. The analysis and identification of the processes, entities, and artifacts was carried out on the basis of the realized project of customizing and implementing an IT system. The customization involves the parameterization and adjustment of a standard solution to the needs of a specific recipient 18; in this case, to the needs of a district court. This case study is part of the research in the area of project management in the common courts for the needs of doctoral dissertations. The methodology of this research is presented in the third chapter.
Źródło:
Computer Science; 2018, 19 (4); 361-384
1508-2806
2300-7036
Pojawia się w:
Computer Science
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
An analysis of the causes and consequences of the information gap in IT projects. The client’s and the supplier’s perspective in Poland
Autorzy:
Wachnik, Bartosz
Pryciński, Piotr
Murawski, Jakub
Nader, Mirosław
Powiązania:
https://bibliotekanauki.pl/articles/2067406.pdf
Data publikacji:
2021
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
information gap
IT project
ERP
CRM
Opis:
The high IT project failure rate means that the stakeholders start recognizing the need to analyze the factors influencing project success, previously deemed irrelevant in the face of technology, including the agile approach, eliminating project documentation, effective prototyping, information asymmetry between project parties, while also perfecting communication and the methods of knowledge transfer between team members. Currently, IT projects are researched using a holistic approach, seeing an implementation project as a whole, subject to specific regularities, which may not be deduced based on the knowledge of their individual components. We would like to enrich the research perspective with the notion of the information gap. The article aims to evaluate and analyze the information gap in ERP and CRM project implementations. We have researched the information gap from the perspective of project managers on the supplier’s and the client’s sides. The study was conducted in Poland between 2014 and 2021 in a group of medium companies, using qualitative research methods: unstructured interview and direct observation. The study led to a qualitative characterization of the information gap and the identification of its causes and consequences. The presented research result can help achieve three goals, i.e. studying the information gap in the selected group of IT projects, indicating the nature of imperfection in information access by the project participants, and raising awareness amongst project managers regarding risk management issues, especially uncertainty. Reducing the information gap can be used by the transaction parties to implement a strategy of building the object’s resilience to uncertainty and its consequences. These results can help develop methodologies of IT project implementation, limiting the level of risk and uncertainty.
Źródło:
Archives of Transport; 2021, 60, 4; 219--244
0866-9546
2300-8830
Pojawia się w:
Archives of Transport
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Stages and areas of the use of IT tools supporting the management of IT projects
Autorzy:
Pondel, Jolanta
Pondel, Maciej
Powiązania:
https://bibliotekanauki.pl/articles/419782.pdf
Data publikacji:
2018
Wydawca:
Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Tematy:
IT project
stages of the project
IT tools
management areas
Opis:
Conducting informatic projects requires the application of modern solutions that streamline workflow. Current projects are becoming more complicated, during their implementation, large amounts of data and information are generated. In addition, in many external sources we can find data and information of the various forms and levels of detail. To get from this data a valuable knowledge, it is necessary to use new data analysis techniques and new technological solutions. The article sets out to present a dissertation of considerations for IT projects and the steps of IT project were highlighted with areas and IT tools that support their implementation. The aim of this article is to assess the current level of use of IT tools by the companies considered as leaders, at various stages of IT projects implementation. The authors also rated the intensity of IT tools usage in various areas of project execution. The paper includes results of research conducted, and can serve as a guideline for enterprises developing IT tools intended to streamline informatic projects. The contents of the dissertation are based on literature studies and empirical research.
Źródło:
Nauki o Zarządzaniu; 2018, vol. 23 no. 1; 45-57
2080-6000
Pojawia się w:
Nauki o Zarządzaniu
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Agile crisis management
Zwinne zarządzanie kryzysowe
Autorzy:
Betta, Jan
Owczarzak-Skomra, Agnieszka
Powiązania:
https://bibliotekanauki.pl/articles/30146019.pdf
Data publikacji:
2019
Wydawca:
Akademia Wojsk Lądowych imienia generała Tadeusza Kościuszki
Tematy:
IT project
crisis
management
Scrum
projekty IT
kryzys
zarządzanie
Opis:
The article deals with crisis management. A new approach based on the agile methodologies of project management is proposed. The paper presents consecutively: crisis and its management (literature overview), characterisation of IT projects, agile project management, comparative analysis of agile approach and crisis management, proposal of a new idea – agile crisis management and conclusions. The conclusions emphasise the importance of following up with necessary empirical investigations.
Artykuł dotyczy zarządzania kryzysowego. Autorzy zaproponowali nowe podejście oparte na zwinnych metodach zarządzania projektami. W pracy zaprezentowano kolejno: kryzys i zarządzanie nim (przegląd literatury), charakterystykę projektów informatycznych, zwinne zarządzanie projektami, analizę porównawczą zwinnego podejścia i zarządzania kryzysowego, propozycję nowego pomysłu – zwinne zarządzanie kryzysowe. We wnioskach podkreślono potrzebę kontynuacji prowadzonych badań empirycznych.
Źródło:
Scientific Journal of the Military University of Land Forces; 2019, 51, 2(192); 310-320
2544-7122
2545-0719
Pojawia się w:
Scientific Journal of the Military University of Land Forces
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of risk management processes in the IT industry
Autorzy:
Trzeciak, Mateusz
Powiązania:
https://bibliotekanauki.pl/articles/1931561.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
risk
project management
IT project
Agile
ryzyko
zarządzanie projektami
projekt IT
Opis:
Purpose: The aim of the article is to analyse the risk management process in IT projects managed using the agile methods. Design/methodology/approach: The research was conducted through in-depth structured interviews on a sample of 111 project managers, leaders and project team members. Findings: In the conducted research, attention was paid to the identification of risk factors, their assessment during project planning, management of key risk factors and the importance of risk analysis for project success. The test results were compared with a critical analysis of the literature on the subject of research. Originality/value: The results of a survey of company heads become input information for the analysis, which allowed to confirm theoretical knowledge with the practical experience of company heads and emphasize the importance of the human factor in the risk management.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 142; 95-106
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of it projects in the models of enterprise value building : A summary of research between 2010–2012
Autorzy:
Wachnik, B.
Powiązania:
https://bibliotekanauki.pl/articles/95065.pdf
Data publikacji:
2013
Wydawca:
Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
Tematy:
IT project
effectiveness
IT investments
projekty IT
efektywność
technologie informatyczne
Opis:
The research results presented here refer to the issues linked to the role of information technologies in enterprise value building models that can be found in the current economic structure. The scope of this article is to present an analysis of the data collected in an annual research cycle and the resulting conclusions, describing management support IT projects in three groups of enterprises, representing three models of enterprise value analysis, i.e. the value chain, the value shop and the value network. The essence of the research is to present a distribution of management support IT systems, the size of the projects, chosen application implementation strategies and the method of IT project investment economic evaluation in specific enterprise groups.
Źródło:
Information Systems in Management; 2013, 2, 1; 60-72
2084-5537
2544-1728
Pojawia się w:
Information Systems in Management
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The Use of Design Thinking in IT Project Management
Wykorzystanie Design Thinking w zarządzaniu projektami informatycznymi
Autorzy:
Chomiak-Orsa, Iwona
Łuczak, Kamila
Powiązania:
https://bibliotekanauki.pl/articles/2197824.pdf
Data publikacji:
2022
Wydawca:
Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Tematy:
Design Thinking
IT project management
Apple
IBM
zarządzanie projektami informatycznymi
Opis:
Faced with many challenges related to product competitiveness, companies are constantly looking for new ways to solve problems and provide innovative solutions. Problems in IT projects, which are characterised by a higher degree of complexity, may be particularly difficult to solve. The Design Thinking (DT) concept can be a response to the challenges of an organization. The aim of the article is to discuss the application of the Design Thinking method in IT project management. The article examines content related to the creative approach of DT, the basics of project management and the application of Design Thinking in two IT organizations - Apple and IBM. Research methods such as literature analysis and case study will be used. Based on the conducted research, it can be concluded that the use of the Design Thinking concept in IT project management can generate many benefits for companies.
W obliczu wielu wyzwań związanych z konkurencyjnością produktów przedsiębiorstwa nieustannie poszukują nowych sposobów radzenia sobie z problemami i dostarczenia innowacyjnych rozwiązań. Problemy w projektach IT, które charakteryzują się wyższym stopniem złożoności, mogą być szczególnie trudne do rozwiązania. Koncepcja Design Thinking (DT) może być odpowiedzią na wyzwania stawiane przed organizacją. Celem artykułu jest omówienie zastosowania metody DT w zarządzaniu projektami informatycznymi. W artykule omówione zostaną treści związane z kreatywnym podejściem Design Thinking, podstawami zarządzania projektami oraz zastosowaniem Design Thinking w organizacjach IT – Apple i IBM. Zostaną wykorzystane takie metody badawcze, jak analiza literatury i studium przypadku. Na podstawie przeprowadzonych badań można stwierdzić, że zastosowanie koncepcji DT w zarządzaniu projektami IT może generować wiele korzyści dla firm.
Źródło:
Informatyka Ekonomiczna; 2022, 2; 10-18
1507-3858
Pojawia się w:
Informatyka Ekonomiczna
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
„Project-factor-decision” decisive factors in it projects and their impact on its success
Autorzy:
Sitek, T.
Ziółkowski, A.
Powiązania:
https://bibliotekanauki.pl/articles/94877.pdf
Data publikacji:
2014
Wydawca:
Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
Tematy:
IT project management
decision-making processes
organization maturity
zarządzanie projektami IT
proces podejmowania decyzji
dojrzałość organizacji
Opis:
The aim of this article is to indicate the need for a deepening, systematizing and codifying of the theoretical and practical knowledge on IT project management, in the area of management decision-making processes. The scope of decisions made by managers is constantly on the increase. Project managers make decisions not only within the classic triangle of constraints, which consists of a schedule, a budget and the project scope, but also in reference to a number of other problems which occur during project execution. The observed need to identify and define all the factors which are present in projects results in the identification of a finite set of variables for decision-making and for the decisions themselves and, finally, in determining their mutual correlation.
Źródło:
Information Systems in Management; 2014, 3, 2; 145-155
2084-5537
2544-1728
Pojawia się w:
Information Systems in Management
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
An analysis of ERP and CRM system implementations in Poland between 2013 and 2016
Autorzy:
Wachnik, Bartosz
Powiązania:
https://bibliotekanauki.pl/articles/522032.pdf
Data publikacji:
2017
Wydawca:
Uniwersytet Ekonomiczny w Katowicach
Tematy:
Customer relationship management (CRM)
Effectiveness
Enterprise resource planning (ERP)
Failure
IT project
Success
Opis:
ERP and CRM management information systems constitute one of the most popular IT system groups used by enterprises, not only in Poland. From the point of view of both theoreticians and practitioners of business informatics, it is important to understand the effectiveness of IT implementation projects in Poland in comparison to similar projects in other countries. The scope of this article is to present the results of research concerning the success and failure in ERP and CRM implementation projects in medium and large enterprises in Poland. The results answer the question regarding the level of effectiveness in selected IT projects consisting in standard implementation, roll-out, upgrade, vertical solution implementation and re-implementation in enterprises based in Poland between 2013 and 2016. The study analyzed 917 projects, including 747 projects in medium enterprises and 224 in large enterprises. The research shows the structure of fully successful, partially successful and completely failed projects following the classical evaluation of IT projects. Research results show that the level of effectiveness in IT projects consisting in implementations of management information systems is slightly higher in Poland than in analogous projects studied by the Standish Group. Importantly, despite technological progress and efforts of research centres, consulting companies and software producers, the effectiveness of IT project completion has not increased for over 20 years. The results may be interesting for researchers specializing in the subject of IT project completion, as well as for practitioners implementing such projects.
Źródło:
Journal of Economics and Management; 2017, 27; 134-149
1732-1948
Pojawia się w:
Journal of Economics and Management
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Traditional versus agile project management in public sector in Poland
Autorzy:
Kaczorowska, Anna
Powiązania:
https://bibliotekanauki.pl/articles/1845002.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
project management
IT project
public sector
traditional methodologies
agile methodologies
zarządzanie projektami
projekt IT
sektor publiczny
metodyki klasyczne
metodyki zwinne
Opis:
Purpose: In recent years more and more agile methods of software production have been used in information projects (IT projects). Apart from some common features with other measures, IT projects have their own specificity which should be considered prior to the choice of the Traditional Project Management (TPM) or Agile Project Management (APM) for management of a particular project. Owing to the specificity of the implemented projects the approach presented in agile methods is more and more frequently chosen and preferred both by the solutions providers and the clients. Furthermore, the use of one of the traditional or agile methods should be preceded by analysis of various types of conditions of the sector in which the public administration entity is functioning. Legal conditions, organizational and decision-making culture, project financing methods and maturity of teams and the whole organisation in the project management area, affect not only the choice of methods but also the final success of the project. The multicriterial analysis of limitations in information projects implementation in the public sector allowed identification of the most important recommendations within necessary changes. The article points out that agile methods will not entirely replace the traditional management of IT projects in the public sector, with the most effective approach being their harmonious coexistence. Design/methodology/approach: The recommendation to use the TPM and APM approaches in Polish public administration entities was preceded by analysis of the most important legal acts for this purpose and comparison of the position of our country (or cluster to which Poland is qualified) in the acknowledged European study from the cycle of eGovernment Benchmark dating back to the years 2004-2018. Recommendations for implementation of IT projects in the public sector were supported by analysis of CHAOS reports dating back to 2012-2018 and 11th, 12th and 13th Annual State of Agile Reports respectively from 2016, 2017 and 2018. The article does not treat separately each of the best known methodologies and methodologies of confirmed effectiveness, but considers the shared philosophy of traditional or agile approach. Findings: The development of e-government proceeds due to the implementation – from the private sector – of the form of management through the development of projects. Analysis of the position of the Polish e-government in the eGovernment Benchmark points to a high backwardness of the public sector in Poland as compared to other countries. The backwardness may be made up for through implementation of effective methods of IT project management. However, the choice of an agile method should be preceded by an analysis of specific achievable benefits and conditions which have to be fulfilled as they are necessary to achieve such benefits. The public sector conditions connected with the Public Procurement Law and informal limitations resulting, among other, from organisational and decisive culture will not allow, as for now, to fully use agile methods. Originality/value: The public sector in Poland is the largest but at the same time the most difficult customer of services and products from the ICT sector in Poland. For a large purchaser of the ICT sector solutions the choice of the most effective project management method becomes a significant determinant of the project’s success. In practice, there is no organization or project in which a methodology in its pure form could be used. Therefore, a given methodological approach has to be adjusted to the conditions of the sector in which the organisation is functioning and to a specific project.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 149; 287-302
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The basics of requirements analysis in the methodology of ECM systems implementation
Podstawy analizy wymagań w metodyce implementacji systemów ECM
Autorzy:
Wójtowicz, Radosław
Powiązania:
https://bibliotekanauki.pl/articles/432117.pdf
Data publikacji:
2019
Wydawca:
Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Tematy:
requirements analysis
content management
IT project management
analiza wymagań
zarządzanie treścią
zarządzanie projektami informatycznymi
Opis:
The article presents the basics of requirements analysis with respect to the general concept and methodology of implementing content management systems in organisations. The essential aim of the article is to present selected aspects of the concept of requirements analysis applied in the case of Enterprise Content Management (ECM) class systems. The literature on applications of IT systems still lacks a systemic approach to the implementation of ECM class systems, and above all, a presentation of the vital role of requirements analysis at the pre-implementation stage. Therefore, this article is an attempt to fill this gap. The first part of the article will present the most important concepts related to the area described. The main content of the article is the second part, which contains a description of the proposed approach to requirements analysis, supported by relevant examples.
W artykule zaprezentowano podstawy analizy wymagań w odniesieniu do ogólnej koncepcji i metodyki wdrażania systemów zarządzania treścią w organizacji. Podstawowym celem artykułu było zaprezentowanie wybranych aspektów koncepcji analizy wymagań stosowanej w przypadku systemu klasy Enterprise Content Management (ECM). W literaturze na temat zastosowań systemów IT wciąż brakuje systemowego podejścia do kwestii implementacji systemów klasy ECM, a przede wszystkim przedstawienia bardzo ważnej roli analizy wymagań na etapie przedwdrożeniowym. W związku z tym niniejszy artykuł stanowi próbę wypełnienia tej luki. W pierwszej części artykułu zaprezentowane zostaną najważniejsze pojęcia z opisywanego obszaru. Zasadniczą treść artykułu stanowi część druga, w której zawarty jest opis proponowanego podejścia do analizy wymagań poparty odpowiednimi przykładami.
Źródło:
Informatyka Ekonomiczna; 2019, 4 (54); 88-99
1507-3858
Pojawia się w:
Informatyka Ekonomiczna
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Practical aspects of project management: case study for IT systems
Praktyczne aspekty zarządzania projektami na przykładzie projektów z obszaru IT
Autorzy:
Kurzydłowska, A.
Powiązania:
https://bibliotekanauki.pl/articles/398984.pdf
Data publikacji:
2015
Wydawca:
Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
Tematy:
project management
IT project
practical aspects
project planning
risk management
quality management
zarządzanie projektami
projekty IT
aspekt praktyczny
faza planowania
zarządzanie ryzykiem
zarządzanie jakością
Opis:
The aim of this paper is to disseminate experimental findings, in the form of good practices, related to managing IT projects in diverse economic sectors. The best practices described here are based on rich industrial experience of the Author and as such are good supplement to the existing theoretical studies in the domain of Project Management.
Celem artykułu jest upowszechnienie wyników, w formie zbioru dobrych praktyk, uzyskanych w czasie realizacji projektów IT w różnych sektorach gospodarki. Zaproponowane najlepsze praktyki sformułowano na podstawie bogatego doświadczenia przemysłowego autorki; są one dobrym uzupełnieniem teorii zarządzania projektami.
Źródło:
Ekonomia i Zarządzanie; 2015, 7, 1; 127-141
2080-9646
Pojawia się w:
Ekonomia i Zarządzanie
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Trends in the development of IT projects management
Trendy w rozwoju zarządzania projektami IT
Autorzy:
Chmielarz, W.
Powiązania:
https://bibliotekanauki.pl/articles/404894.pdf
Data publikacji:
2012
Wydawca:
Politechnika Częstochowska
Tematy:
zarządzanie projektem
zarządzanie procesem
metodologia zarządzania projektami IT
ewolucja metod zarządzania projektem
project management
process management
methodology of IT project management
evolution of project management methods
Opis:
The main aim of this study is to analyse the development trends of project management with the focus on the management of IT projects. The initial parts of the work are devoted to the analysis of the concepts concerning project management and their relation to the management of processes. Next, the author defines the basic determinants of IT projects' management. The subsequent part of this work concerns the evolution of the IT project life cycle in project management methodologies. In the final part of this study the author characterized modern project management methodologies and analyzed the trends in their development.
Celem niniejszej pracy jest analiza tendencji rozwojowych zarządzania projektami ze szczególnym uwzględnieniem zarządzania projektami IT. Pierwsza część pracy poświęcona jest analizom pojęć, związanych z zarządzaniem projektami i ich stosunku do zarządzania procesami. Następnie autor definiuje podstawowe determinanty zarządzania projektami IT. W dalszej części pracy poruszane jest zagadnienie ewolucji IT i cyklu życia projektu w metodologii zarządzania projektami. W końcowej części pracy autor charakteryzuje nowoczesne metody zarządzania projektami i analizy tendencji w ich rozwoju.
Źródło:
Polish Journal of Management Studies; 2012, 6; 7-32
2081-7452
Pojawia się w:
Polish Journal of Management Studies
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Business process improvement from the Adaptive Case Management perspective
Autorzy:
Osuszek, Ł.
Powiązania:
https://bibliotekanauki.pl/articles/94931.pdf
Data publikacji:
2015
Wydawca:
Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
Tematy:
adaptive case management
business process management
BPM
ACM
IT project management
risk management
zarządzanie procesami biznesowymi
zarządzanie projektami IT
zarządzanie ryzykiem
Opis:
This paper describes the risks, challenges and outcomes associated with the adaptive approach to business process change and improvement within an organization. The article focuses on aspects related to supporting the company’s business operations (business processes) with information technology tools. This article explains that it is necessary to use Adaptive Case Management (ACM) systems instead of existing Business Process Management (BPM) solutions due to the fact that the latter are demonstrably inadequate in comparison to the more recent adaptive process management concept. The paper addresses the challenges and risks involved in business process optimization. The author argues that ACM is a better tool or approach for adaptive business process improvement, since it significantly reduces the risk inherent in business process improvement. The case studies provided in the paper serve to support this thesis.
Źródło:
Information Systems in Management; 2015, 4, 2; 135-146
2084-5537
2544-1728
Pojawia się w:
Information Systems in Management
Dostawca treści:
Biblioteka Nauki
Artykuł
Wyświetlanie 1-15 z 29

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