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Wyszukujesz frazę "passenger service" wg kryterium: Temat


Tytuł:
Driving comfort assistance system considering two sensors data
Autorzy:
Karapetkov, Stanimir
Uzunov, Hristo
Indrie, Liliana
Zlatev, Zlatin
Powiązania:
https://bibliotekanauki.pl/articles/2115753.pdf
Data publikacji:
2021
Wydawca:
Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
Tematy:
stated preference survey
predictive model
customer satisfaction
passenger comfort
passenger service
driver assistance system
Opis:
In the present work, a system using data from two sensors located next to the driver and to the mass centre of the bus is proposed. Three degrees of discomfort have been used – comfortable, moderately uncomfortable and very uncomfortable. These levels are set out in the questionnaire. A survey was conducted. Respondents were selected between the ages of 14 and 65 and were divided into three age groups – adults, middle-aged and young. Accelerometer systems with MPU-6500 (TDK InvenSense Corp.) sensors are used. A correlation method (CORR) and sequentially improving estimation methods are used for feature selection, which significantly reduce the number of combinations of features obtained. Selected sensor data is entered into feature vectors. These vectors are reduced by principal component analysis. Predictive models have been created that take into account the age of passengers. The use of data from two sensors and separation of the passengers according their age, leads to an increase in the accuracy of predicting passengers discomfort level (DL) of up to 98%. These results can be used to evaluate and guide the vehicle driver in order to improve his driving style. In addition, the simplified interface does not distract the driver from the road conditions. The results obtained can lead to an improvement in the parameters of the transport process, which covers the interest of the carrier related to the efficient use of vehicles, and hence the reduction of fuel consumption and harmful emissions. However, it should be recommended that, when developing systems to ensure comfort of travel, adjustments should be made to suit the age group of passengers carried on public transport buses.
Źródło:
Acta Mechanica et Automatica; 2021, 15, 3; 164--168
1898-4088
2300-5319
Pojawia się w:
Acta Mechanica et Automatica
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Typology of Russian regions by level of suburban railway transport: development and areal aspects of management
Autorzy:
Samburov, Kirill
Powiązania:
https://bibliotekanauki.pl/articles/1201893.pdf
Data publikacji:
2017-12-29
Wydawca:
Uniwersytet Gdański. Instytut Geografii
Tematy:
suburban train
Russian railway service
passenger service
regional policy
typology of Russian regions
transport geography
Opis:
The post-reform period of development of the railway passenger complex was marked by a significant number of crises that led to aggravation of the transport situation in a number of Russian Federation entities. This article is devoted to the problems of regional analysis of the level of suburban service development; it outlines the main trends in management of the local railway transport. The main development indicators have been identified; the grading of Russian regions in these terms has been traced; two key models of regional policy in the sphere of railway suburban service to the population have been defined.
Źródło:
Journal of Geography, Politics and Society; 2017, 7, 4; 32-40
2084-0497
2451-2249
Pojawia się w:
Journal of Geography, Politics and Society
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Passenger level of service estimation model for queuing systems at the airport
Autorzy:
Kierzkowski, A.
Kisiel, T.
Pawlak, M.
Powiązania:
https://bibliotekanauki.pl/articles/223601.pdf
Data publikacji:
2018
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
airport
passenger service
level of service
queuing system
lotnisko
obsługa pasażerów
poziom usług
system kolejkowania
Opis:
This paper presents a model for the management of passenger service operations at airports by the estimation of a global index of the level of service. This paper presents a new approach to the scheduling of resources required to perform passenger service operations at airports. The approach takes into account the index of level of service as a quantitative indicator that can be associated with airport revenues. Taking this index into account makes it possible to create an operating schedule of desks, adapted to the intensity of checking-in passengers, and, as such, to apply dynamic process management. This offers positive aspects, particularly the possibility of improvement of service quality that directly translates into profits generated by the non-aeronautical activity of airports. When talking about level of service, there can be distinguish other important indicators that are considered very often (eg maximum queuing time, space in square meters). In this model, however, they are considered as secondary. Of course, space in square meters is important when designing a system. Here this system is already built and functioning. The concept of the model is the use of a hybrid method: computer simulation (Monte Carlo simulation) with multiple regression. This paper focuses on the presentation of a mathematical model used to determine the level of service index that provides new functionality in the current simulation model, as presented in the authors’ previous scientific publications. The mathematical model is based on a multiple regression function, taking into account the significance of individual elementary operations of passenger service at an air terminal.
Źródło:
Archives of Transport; 2018, 47, 3; 29-38
0866-9546
2300-8830
Pojawia się w:
Archives of Transport
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Study of passenger streams and service quality of an urban transport company
Autorzy:
Markowska, K.
Powiązania:
https://bibliotekanauki.pl/articles/949499.pdf
Data publikacji:
2016
Wydawca:
Instytut Techniczny Wojsk Lotniczych
Tematy:
passenger streams
passenger Transport Company
quality of service
Opis:
Passenger transport companies increasingly aim to implement passenger transport services of improved efficiency and effectiveness by raising the comfort of travel and ensuring passenger satisfaction by increasing quality of their service. The comfort of the journey is seen as security, punctuality, efficiency and friendly passenger service. The analysis and evaluation of the quality of passenger transport services allow to specify the time of travel, comfort, punctuality, availability of public transport links and the costs of transport services provided. The passenger streams and assessment of the urban transport services quality covered by this study allow for indication of problems in the researched area and suggestion of improvements in the transport services. The development of urban transport is subject to the increasing number of population, expansion of cities and constant technical progress. Expansion of cities and large number of citizens are closely linked to the urban transport allowing for the citizens’ mobility by various means of public transport. Carriage operations are repeatedly grouped according to travel direction, scale of demand for transport, the scope and length of the carriage, stability of transport needs or required transport speed.
Źródło:
Journal of KONES; 2016, 23, 4; 336-338
1231-4005
2354-0133
Pojawia się w:
Journal of KONES
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The Areas of Competition and Planes of Cooperation in The Polish Passenger Services Market (Sea, Rail and Air Transport)
Autorzy:
Mańkowska, Marta
Powiązania:
https://bibliotekanauki.pl/articles/504214.pdf
Data publikacji:
2013
Wydawca:
Międzynarodowa Wyższa Szkoła Logistyki i Transportu
Tematy:
passenger
service market
liberalization
deregulation
transport
Opis:
The modern, global passenger services market operates in the circumstances of constantly evolving occurrences of competition and cooperation. In the interbranch transport relationships it is characterized by a variety of economic relations connecting market entities. The pace and direction of these transformations drive processes of globalization as well as liberalization and deregulation of this sector of services. Liberalization drives interbranch competition, whereas cost and political pressure stimulates development of various forms of cooperation. The article aims at demonstrating areas of competition and planes of interbranch cooperation in the Polish passenger services market with an example of sea, air and rail transport.
Źródło:
Logistics and Transport; 2013, 20, 4; 89-98
1734-2015
Pojawia się w:
Logistics and Transport
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
New Technological Solutions to Improve Rail Passenger Services Based on the Example of the In2Stempo and ExtenSive Projects of Shift 2Rail
Autorzy:
Stencel, Grzegorz
Powiązania:
https://bibliotekanauki.pl/articles/2203213.pdf
Data publikacji:
2022
Wydawca:
Instytut Kolejnictwa
Tematy:
rail
passenger
service
Shift2Rail
Horizon 2020
Opis:
There is a reason why it is said that stations are the business card of railroads. In the IN2STEMPO and ExtenSive projects, re-search work is looking at solutions to improve the passenger experience at stations. This article presents the scope of research carried out within the projects, including the development of more effective tools for crowd management at high-capacity stations, but also on new methods of designing stations and their elements taking into account the latest architectural trends. An important issue is also a problem still troubling the staff of many railroads, that is, improving accessibility from the plat-form to the train. Rail services, by their universality, should take account of the extensive opportunities offered by information technology. This applies to the complete process of passenger service, from purchase of a ticket to arrival at commercial out-lets and the journey itself. The article also outlines the principles of the ExtenSive project, which is a continuation of previous work aimed at developing both passenger applications and software for transport operators, which at the end of the day will enable the provision of transport services of the highest standard. This paper presents the results of the analysis so far on the eve of the projects’ completion, and identifies possible applications of the results of the work carried out.
Źródło:
Problemy Kolejnictwa; 2022, 196; 151--155
0552-2145
2544-9451
Pojawia się w:
Problemy Kolejnictwa
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
EU rail passenger transport: an important determinant of sustainable development
Autorzy:
Mężyk, Anna
Powiązania:
https://bibliotekanauki.pl/articles/1945069.pdf
Data publikacji:
2021-08-31
Wydawca:
Instytut Naukowo-Wydawniczy "SPATIUM"
Tematy:
sustainable development goals
transport policy
rail passenger services
high speed rail
service usability
Opis:
The 2030 Agenda for Sustainable Development has become the global blueprint for sustainable development. Sustainable development is supposed to change functioning of societies and economies in order to minimize negative ecological effects, at the same time providing for the needs of present and future generations. Due to its functions, transport is indispensable for meeting these needs, but it also generates demand for energy resources and has a negative impact on the environment. Appropriate shaping of transport systems is, therefore, an important element of the transformation of economies towards sustainable development and thus a key task for government policy. Rail is among the most energy efficient modes of transport for freight and passengers. The aim of this article is to assess the development of rail passenger transport in European Union countries on the basis of statistical data in the context of the need to transform mobility systems in accordance with the principles of sustainable development. The analysis of the data shows that the development of rail transport is low compared to road and air transport, which raises questions about the reasons for this fact and the further measures needed.
Źródło:
Central European Review of Economics & Finance; 2021, 33, 2; 5-22
2082-8500
2083-4314
Pojawia się w:
Central European Review of Economics & Finance
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Strategies and Measures to Improve the Work Environment of Service Crew on Board Swedish Passenger Vessels
Autorzy:
Praetorius, G. P.
Österman, C.
Hult, C.
Powiązania:
https://bibliotekanauki.pl/articles/117608.pdf
Data publikacji:
2018
Wydawca:
Uniwersytet Morski w Gdyni. Wydział Nawigacyjny
Tematy:
passenger vessels
service crew
Swedish vessels
Swedish maritime cluster
Swedish passenger vessels
weafarers
Swedish
Rapid Upper Limb Assessment (RULA)
seafarers' work
Opis:
This paper presents findings from three workshops focused on the physical, organizational and social work environment of service crew working on board Swedish passenger vessels. The first workshop aimed to identify underlying causes of long-term sick leave among employees in the service department, and potential measures that can be taken to reduce ill-health. The second and third workshop explored knowledge of available methods to identify occupational safety and health risks, and suggest health-promotion strategies at individual, team and company levels. A total of 58 persons from the Swedish maritime cluster participated in the workshops. During the workshops, open and structured brainstorming was used to create affinity diagrams to systematically summarize the identified causes, risks and strategies. Although the results presented in this article stem from a research project focused on Swedish passenger vessels, many of the findings may be transferable to an international maritime setting towards a deeper understanding of seafarers’ work environment and working conditions.
Źródło:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation; 2018, 12, 3; 587-595
2083-6473
2083-6481
Pojawia się w:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Proposing a framework for airline service quality evaluation using Type-2 Fuzzy TOPSIS and non-parametric analysis
Autorzy:
Haghighat, N.
Powiązania:
https://bibliotekanauki.pl/articles/2140837.pdf
Data publikacji:
2017
Wydawca:
Fundacja Centrum Badań Socjologicznych
Tematy:
airline service quality
passenger satisfaction
non-parametric analysis
Type-2 Fuzzy Set
Fuzzy TOPSIS
Opis:
This paper focuses on evaluating airline service quality from the perspective of passengers' view. Until now a lot of researches has been performed in airline service quality evaluation in the world but a little research has been conducted in Iran, yet. In this study, a framework for measuring airline service quality in Iran is proposed. After reviewing airline service quality criteria, SSQAI model was selected because of its comprehensiveness in covering airline service quality dimensions. SSQAI questionnaire items were redesigned to adopt with Iranian airlines requirements and environmental circumstances in the Iran's economic and cultural context. This study includes fuzzy decision-making theory, considering the possible fuzzy subjective judgment of the evaluators during airline service quality evaluation. Fuzzy TOPSIS have been applied for ranking airlines service quality performances. Three major Iranian airlines which have the most passenger transfer volumes in domestic and foreign flights were chosen for evaluation in this research. Results demonstrated Mahan airline has got the best service quality performance rank in gaining passengers' satisfaction with delivery of high-quality services to its passengers, among the three major Iranian airlines. IranAir and Aseman airlines placed in the second and third rank, respectively, according to passenger's evaluation. Statistical analysis has been used in analyzing passenger responses. Due to the abnormality of data, Non-parametric tests were applied. To demonstrate airline ranks in every criterion separately, Friedman test was performed. Variance analysis and Tukey test were applied to study the influence of increasing in age and educational level of passengers on degree of their satisfaction from airline's service quality. Results showed that age has no significant relation to passenger satisfaction of airlines, however, increasing in educational level demonstrated a negative impact on passengers' satisfaction with airline's service quality.
Źródło:
Journal of Sustainable Development of Transport and Logistics; 2017, 2, 2; 6-25
2520-2979
Pojawia się w:
Journal of Sustainable Development of Transport and Logistics
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Passengers’ satisfaction with the Lagos shuttle train services, Lagos, Nigeria
Autorzy:
Olojede, Olorunfemi Ayodeji
Folorunso, Sikiru Akintunde
Popoola, Adewale Sheyi
Oladeji, Peter Bolaji
Akintifonbo, Olamide
Odeyemi, Damilare Jeremiah
Powiązania:
https://bibliotekanauki.pl/articles/27315983.pdf
Data publikacji:
2023
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
Lagos Shuttle Train Services
Mass Transit Train (MTT)
Diesel Multiple Unit (DMU)
Passenger Satisfaction Index (PSI)
service quality
passenger
mode of transport
satisfaction
jakość usług
pasażer
środek transportu
satysfakcja
Opis:
The study assessed passengers’ satisfaction with the services of the Lagos Shuttle Train Services in Lagos, Nigeria. Two types of train, the Mass Transit Train (MTT) and the Diesel Multiple Unit (DMU), were covered. Using multistage sampling, 246 passengers were surveyed. It was found that the DMU passengers had higher socioeconomic profiles; the overall condition of the DMU was also better. Further analyses reveal that passengers’ satisfaction differed for the train types: the MTT passengers were more particular about the operational environment, while the DMU passengers were concerned with both physical characteristics and the operational environment. Generally, passengers were satisfied with accessibility, coverage, fare, safety at station and onboard, security at station, and security of luggage; however, the Lagos Shuttle Train Services was found wanting on several key indicators. Recommendations are proffered towards enhancing the service quality of the Lagos Shuttle Train Services.
Źródło:
Zeszyty Naukowe. Transport / Politechnika Śląska; 2023, 120; 215--231
0209-3324
2450-1549
Pojawia się w:
Zeszyty Naukowe. Transport / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Identification of factors that differentiate motor vehicles that have experienced wear or failure of brake system components during the warranty service period
Autorzy:
Sliż, Piotr
Wycinka, Ewa
Powiązania:
https://bibliotekanauki.pl/articles/2038232.pdf
Data publikacji:
2021
Wydawca:
Polska Akademia Nauk. Polskie Naukowo-Techniczne Towarzystwo Eksploatacyjne PAN
Tematy:
failure
warranty service
passenger vehicles
commercial vehicles
brake system
brake disc
wear
brake mechanism
wear factors
wear analysis
Opis:
The paper focuses on issues related to selected automotive brakes with the aim of applying the proposed methodology to other structural systems of this type. The main aim of the paper is to identify the factors that differentiate the course of wear and occurrence of a fault in brake system components of passenger cars and light commercial vehicles during the warranty service period. The following methods were used in this study: systematic literature review, process analysis, and descriptive and inferential statistics, including analysis of variance and multiple classification analysis. As a result of an analysis of 295 brake system repairs, six differentiating factors that allowed for ex post analysis of the repairs were identified. An analysis of the interaction of these factors made it possible to distinguish three groups of motor vehicles depending on the cause of failure of the braking system. Based on the data generated in the warranty process, it is possible to determine the factors that differentiate the occurrence of a fault and the course of brake disc and pad wear.
Źródło:
Eksploatacja i Niezawodność; 2021, 23, 3; 430-442
1507-2711
Pojawia się w:
Eksploatacja i Niezawodność
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Determinants of the provision of maritime travel in the context of a sense of security of generation Y representatives
Autorzy:
Mazurkiewicz, Marta
Chojnacka, Małgorzata
Gutowska, Ewelina
Gutowski, Piotr
Wilczyńska-Strawa, Agnieszka
Powiązania:
https://bibliotekanauki.pl/articles/29520768.pdf
Data publikacji:
2022
Wydawca:
Akademia Marynarki Wojennej. Wydział Dowodzenia i Operacji Morskich
Tematy:
Generation Y
quality of commercial maritime service
sense of security
passenger maritime transport
pokolenie Y
bezpieczeństwo morskie
transport morski
Opis:
In order to ensure the highest level of maritime travel safety, standards and rules are applied aimed at eliminating potential risks. In view of changes in the environment – as a result of, among others, the Covid-19 pandemic and Russia’s aggression against Ukraine – it has become necessary to verify expec-tations and preferences towards the provision of maritime transport services from the perspective of its users, representing generation Y. A key factor for evaluating cruise maritime service in the situation of current threats was identi-fied to achieve the objective of this study. At the same time, groups of factors responsible for the emergence of threats to travelers were identified, and pro-posals for measures to increase confidence in maritime transportation were evaluated from the perspective of the surveyed participants.
Źródło:
Rocznik Bezpieczeństwa Morskiego; 2022, XVI; 1--17
1898-3189
Pojawia się w:
Rocznik Bezpieczeństwa Morskiego
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of taxi service organizing and regulation for Baku city
Autorzy:
Vailiyev, Vilayat
Dashdamirov, Fuad
Gurbanov, Azer
Ismayilova, Aynura
Powiązania:
https://bibliotekanauki.pl/articles/27311352.pdf
Data publikacji:
2023
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
taxi service
mobile applications
passenger satisfaction
taxi drivers
digital platform
usługi taksówkarskie
aplikacje mobilne
satysfakcja pasażerów
taksówkarze
platforma cyfrowa
Opis:
With the expansion of the use of digital technologies, the nature of almost all service industries has changed. Taxi services are no exception. The use of mobile applications, and the creation of call centres, have simplified the access of passengers to taxis and created a new situation. Despite this, with the emergence of a new situation, new problems appeared. This article aims to study taxi services organization and regulation. Thus, surveys were conducted to study attitudes towards offered services for passengers and drivers, the main participants in the taxi market. The questionnaires are aimed at studying the satisfaction of passengers and the attitude of drivers to working conditions. The total weight of using a taxi in comparison with other types of urban transport is determined. The frequency and main reasons for requests for taxi services were identified. This paper also studied the degree of use of mobile applications for calling a taxi and the distribution of orders between taxi companies. Surveys among drivers were mainly aimed at studying the mode of their work and their attitude to the conditions offered by taxi companies. To solve the identified problems, an appropriate regulation method through a single digital platform was proposed.
Źródło:
Zeszyty Naukowe. Transport / Politechnika Śląska; 2023, 118; 229--242
0209-3324
2450-1549
Pojawia się w:
Zeszyty Naukowe. Transport / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The committed service crew – the impact of passenger proximity on organizational commitment and job satisfaction
Autorzy:
Sandberg, C.
Hult, C.
Österman, C.
Praetorius, G.
Powiązania:
https://bibliotekanauki.pl/articles/1841605.pdf
Data publikacji:
2020
Wydawca:
Uniwersytet Morski w Gdyni. Wydział Nawigacyjny
Tematy:
committed service crew
organizational commitment
job satisfaction
passenger
ship crews
Swedish Seafarers
International Social Survey Programme
Statistical Package Social Science
Opis:
The present study focuses on the pattern of organizational commitment and job satisfaction among seafarers working on passenger vessels, compared to those working on board other types of ships. The dependent variable in the study is organizational commitment. Work position, age and job satisfaction are used as independent variables. The question posed in this study is whether the pattern of organizational commitment and job satisfaction differ depending on the proximity to passengers. The material is based on a survey sent to a random sample of seafarers in the Swedish Transport Agency’s register of seafarers. It has been analyzed with descriptive statistics and multivariate regressions comparing the two categories of vessels. The results show that organizational commitment is higher on passenger vessels, while the effect of job satisfaction on organizational commitment is slightly higher for ships that do not carry passengers. For managers in the service department, the level of commitment is to a higher extent dependent on job satisfaction. Development and communication of career options and opportunities for the service crew is suggested as a way to enhance organizational commitment and job satisfaction among this group.
Źródło:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation; 2020, 14, 3; 595-600
2083-6473
2083-6481
Pojawia się w:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Ways to address the challenges in passenger traffic within the urban transport systems
Autorzy:
Madzorche, T.
Rusadze, N.
Powiązania:
https://bibliotekanauki.pl/articles/374073.pdf
Data publikacji:
2018
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
bus
efficiency
comfort
model
service quality
passenger traffic
urban transport
system
autobus
efektywność
komfort
jakość usług
ruch pasażerski
transport miejski
Opis:
The paper dwells on developing the measures required for the effective functioning of urban bus routes, which are of great practical importance. As the analysis shows that in order to effectively organize urban passenger traffic and determine their optimal number on the routes, it is necessary to determine the pattern of changes in passenger flows, and on this basis, to distribute the number of buses in accordance with day–night hours. Based on this, an analysis of factors has been carried out affecting urban bus transport, and we have developed the measures aiming at increasing the effectiveness of passenger transport in transport companies.
Źródło:
Transport Problems; 2018, 13, 3; 65-77
1896-0596
2300-861X
Pojawia się w:
Transport Problems
Dostawca treści:
Biblioteka Nauki
Artykuł

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