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Tytuł:
The market for rail freight services : certain selected aspects
Autorzy:
Markowska, K.
Powiązania:
https://bibliotekanauki.pl/articles/247520.pdf
Data publikacji:
2015
Wydawca:
Instytut Techniczny Wojsk Lotniczych
Tematy:
liberalization of the rail freight market
infrastructure
commodity market services
Opis:
The Polish market for rail freight services belongs to a group of markets with a relatively high level of liberalization. Strong competition on the Polish freight market, forcing the search for new sources of strategic advantage, is leading to processes of consolidation, merging and acquisition. There are high fees for access to the infrastructure, despite its relatively low quality of performance. Opportunities for rail-related international exchange are not being taken, the geographical location of Poland is not being taken advantage of and the quality of the services provided is low. An important role in the intensification of rail transport infrastructure is the condition of the railway network. The modernization of these networks by 2011 has improved the condition of the Polish railway infrastructure. The structure of the rail freight market by weight of cargo in Poland, the structure of the polish freight market, the dynamics of changes in the size of cargo in the years from 2006 to 2011 according to transported mass relative to the size of the cargo in 2004, advantages of rail freight services, problems with the development of the rail freight market are presented in the paper.
Źródło:
Journal of KONES; 2015, 22, 3; 149-153
1231-4005
2354-0133
Pojawia się w:
Journal of KONES
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The determinants forming prices for mechanized agricultural services for the households
Autorzy:
Lypchuk, V.
Vyslobodska, H.
Powiązania:
https://bibliotekanauki.pl/articles/410805.pdf
Data publikacji:
2017
Wydawca:
Polska Akademia Nauk. Oddział w Lublinie PAN
Tematy:
households
agriculture
production mechanized services
services market
Opis:
The article deals with the practical aspects of the prices formation of the mechanized services for households. The volumes of production of agricultural products by households in the dynamics were presented in the article. The manners of processing of land and the ratio of their shares were represented. The data used by the authors of the sociological survey were received to identify trends in price changes for mechanized agricultural services. On the basis of the conducted questionnaire survey, the analysis of changes in the price and cost of the main types of mechanized services consumed by households in the process of agricultural activity, the approaches and motives of service providers to the formation of their prices were studied, the reasons for the deviations of actual prices for mechanized services against substantiated. The factors of choice of buyers of agricultural agricultural services were filed. The calculation of prices for agricultural agricultural services according to the complexity of their implementation was carried out. The determinants of the price of production mechanized agricultural services were analyzed. The dynamics of the presence of tractors and combine harvesters in the farms of the rural population of the Lviv region is shown in this study.
Źródło:
ECONTECHMOD : An International Quarterly Journal on Economics of Technology and Modelling Processes; 2017, 6, 3; 31-38
2084-5715
Pojawia się w:
ECONTECHMOD : An International Quarterly Journal on Economics of Technology and Modelling Processes
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Customer Experience in the Banking Services Market
Autorzy:
Butor-Keler, Agnieszka
Powiązania:
https://bibliotekanauki.pl/articles/1058078.pdf
Data publikacji:
2019
Wydawca:
Przedsiębiorstwo Wydawnictw Naukowych Darwin / Scientific Publishing House DARWIN
Tematy:
Customer experience
banking services market
customer
Opis:
Customer experience (CX) is extremely important for the banking sector. CX is the sum of all customer experiences, from entering the bank branch to contacting the helpline or online banking. It is how the consumer receives the banks and what emotions associated with contact with the bank have an impact on the overall satisfaction with using the bank's services. Customer satisfaction and the quality of services provided by banks is the basis for building competitive advantage by banks. The purpose of this review article is to present CX development and quality at banks. Tools such as NPS or Mystery Shopper will also be shown to help assess customer satisfaction in banks.
Źródło:
World Scientific News; 2019, 134, 2; 148-160
2392-2192
Pojawia się w:
World Scientific News
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The model of evaluating the efficiency of educational services market based on the balanced scorecard
Autorzy:
Gryshchenko, I. M.
Bebko, S. V.
Powiązania:
https://bibliotekanauki.pl/articles/2157011.pdf
Data publikacji:
2014
Wydawca:
Instytut Studiów Międzynarodowych i Edukacji Humanum
Tematy:
educational services market
balanced scorecard
the efficiency of educational services market.
financial and non-financial indicators
Opis:
There has been considered in the article the issue of evaluating the efficiency of functioning of the educational services market under the conditions of national economy formation. There has been analyzed the educational services markets of Ukraine and China. There has been suggested the model of evaluating the effectiveness of functioning of educational services market based on the tools of the balanced scorecard.
Źródło:
Społeczeństwo i Edukacja. Międzynarodowe Studia Humanistyczne; 2014, 1(13); 91-104
1898-0171
Pojawia się w:
Społeczeństwo i Edukacja. Międzynarodowe Studia Humanistyczne
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Price formation of mechanized services for households
Autorzy:
Lypchuk, V.
Vyslobodska, H.
Powiązania:
https://bibliotekanauki.pl/articles/410958.pdf
Data publikacji:
2016
Wydawca:
Polska Akademia Nauk. Oddział w Lublinie PAN
Tematy:
households
mechanized services
services price
services market
consumers of mechanized services
Opis:
The article deals with the practical aspects of the prices formation of the mechanized services for households. On the basis of the questionnaire data the analysis of changes in prices and production costs of the main types of mechanized services consumed by households in the process of agricultural activity was conducted, the attitudes and motives of service providers for the formation of prices were studied and their validity was assessed.
Źródło:
ECONTECHMOD : An International Quarterly Journal on Economics of Technology and Modelling Processes; 2016, 5, 3; 135-140
2084-5715
Pojawia się w:
ECONTECHMOD : An International Quarterly Journal on Economics of Technology and Modelling Processes
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
An Analysis of EBA Soft Law on the Payment Services Market
Analiza soft law EBA na rynku usług płatniczych
Autorzy:
Fedorowicz, Magdalena
Zalcewicz, Anna
Powiązania:
https://bibliotekanauki.pl/articles/1185891.pdf
Data publikacji:
2019-01-31
Wydawca:
Polskie Wydawnictwo Ekonomiczne
Tematy:
payment services market
eba
soft law
customer protection on the payment services market
eba functions on the payment services market.
rynek usług płatniczych
ochrona klienta na rynku usług płatniczych
funkcje eba na rynku usług płatniczych.
Opis:
The objective of this paper, entitled “An Analysis of EBA Soft Law on the Payment Services Market” is firstly to reconstruct the substantive content of the main types of EBA soft law for the payment services market and group the resulting findings according to thematically classified procedural standards and principles (as related, for example, to data aggregation) specified by EBA both for payment services providers, consumers and supervisory authorities. The second aim is to identify and classify the functions and roles arising therefrom and fulfilled by EBA soft law for the payment services market. The third research goal of this project is to answer the following question: is it possible to argue that EBA soft law on the payment services market has a special or distinct character compared to soft law from other segments of the European Union’s financial market?
Celem opracowania Analiza soft law EBA na rynku usług płatniczych stało się po pierwsze, dokonanie materialnej rekonstrukcji głównych typów soft law EBA dla rynku usług płatniczych i pogrupowanie powstałej stąd materii w oparciu o wyodrębnione tematycznie określone przez EBA standardy i wzorce postępowań, tak dla dostawców usług płatniczych, jak i dla konsumenta rynku usług płatniczych oraz nadzorców (np. w zakresie agregacji danych). Po drugie, celem przedstawianego artykułu było również wyodrębnienie i nazwanie wynikających stąd funkcji i roli, jakie soft law EBA pełni na rynku usług płatniczych. Trzecim zamierzeniem badawczym stało się udzielenie odpowiedzi na pytanie czy w porównaniu do soft law z pozostałych segmentów rynku finansowego UE można w odniesieniu do soft law EBA na rynku usług płatniczych argumentować o istnieniu szczególnej specyfiki czy podziału.
Źródło:
Przegląd Ustawodawstwa Gospodarczego; 2019, 1; 2-7
0137-5490
Pojawia się w:
Przegląd Ustawodawstwa Gospodarczego
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Freelancers in Ukraine: characteristics and principles of their activity
Autorzy:
Skybinskyi, O.
Solyarchuk, N.
Powiązania:
https://bibliotekanauki.pl/articles/410849.pdf
Data publikacji:
2014
Wydawca:
Polska Akademia Nauk. Oddział w Lublinie PAN
Tematy:
freelancer
freelance
online job boards
market of freelance services
Opis:
In the article the main results of a survey conducted by the authors in Ukraine were considered. Some results of the survey have been compared with data of similar surveys that have been conducted abroad. The basic characteristics of average statistical Ukrainian freelancer, including the e-lancers distribution by gender, level of education, and the distance between their residence and the nearest big city have been considered. Also, according to the survey, the distribution of Ukrainian freelancers by types of activities and gender has been done. The structure of Ukrainian freelancers by the way of freelance combination with other types of activities has been determined. Distribution of working hours by gender of Ukrainian freelancers has been done.
Źródło:
ECONTECHMOD : An International Quarterly Journal on Economics of Technology and Modelling Processes; 2014, 3, 1; 89-93
2084-5715
Pojawia się w:
ECONTECHMOD : An International Quarterly Journal on Economics of Technology and Modelling Processes
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Transport of goods on the example of a selected section of transport in Poland
Autorzy:
Macioszek, Elżbieta
Jurdana, Irena
Powiązania:
https://bibliotekanauki.pl/articles/27312360.pdf
Data publikacji:
2023
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
sea transport
transport
services market
transport morski
rynek usług
Opis:
The article presents the issue of the transport of goods in relation to sea transport. Sea transport has been known to mankind for a long time. Currently, maritime transport is not limited only to the transport of goods and/or passengers along sea routes, which are carried out between seaports using appropriately adapted means of transport. It is a branch of transport, which consists of a very good knowledge of navigation, highly specialized staff, and a wide range of containers for transporting various types of cargo, often requiring specialized conditions. In addition, sea transport is perfectly combined with intermodal transport, so that in the end, the transport process is the most beneficial for all participants, i.e., the customers, sellers, distributors, and manufacturers. The main purpose of the article was to present the volume of goods transported in this branch of transport. The article, after introducing the issue, presents the classification of sea vessels, refers to the market of maritime transport services and its conditions for further development, and analyzes the overall volume of goods transported in the seaports of Gdańsk and Gdynia against the background of other Polish seaports in the years 2011-2021.
Źródło:
Zeszyty Naukowe. Transport / Politechnika Śląska; 2023, 121; 127--140
0209-3324
2450-1549
Pojawia się w:
Zeszyty Naukowe. Transport / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
‘Lemonisation’ and Information Asymmetry on the Educational Services Market in Ukraine
Autorzy:
Kozak, Liudmyla
Kovalchuk, Vitalii
Gudz, Iurii
Novak, Anna
Powiązania:
https://bibliotekanauki.pl/articles/18105194.pdf
Data publikacji:
2022-09-27
Wydawca:
Fundacja Pro Scientia Publica
Tematy:
educational services market
information technology
information asymmetry
education
‘lemonisation’ of the market
Opis:
Aim. The article aims to analyse the manifestations of information asymmetry in the market of educational services to develop proposals for improving the communication programmes of higher education institutions of Ukraine. Methods. The authors describe the display of information asymmetry in the market of educational services based on a sociological study among the 1st and 2nd-year students of Ukrainian universities, which aimed to study the criteria for choosing an educational programme. The authors used correlation analysis to assess the statistical significance of the influence of individual criteria on the selection of entrants. The survey was conducted at the universities in Ukraine that provide educational services on the bachelor’s degree specialities of 073 Management and 075 Marketing. A critical and comparative analysis of state regulatory measures to overcome information asymmetry was also applied. Results. The annual decrease in the number of university entrants in Ukraine and around the world has led to increased competition among universities, resulting in an escalation of information asymmetry in the market of educational services and its ‘lemonisation’. Conclusions. According to the results of the sociological study, despite the high availability of sources of information, at the time of entering the university, the vast majority of students did not consider themselves sufficiently informed about the benefits of studying in the chosen educational and professional programme. Several state regulatory measures have been taken to provide quality educational services in Ukraine and ensure unbiased information about universities. It was revealed that by allocating state-funded places for a specific speciality and university, the government significantly influences the choice of applicants. However, it should be noted that such impact is not very significant for applicants with high scores. Given this, the impact and effectiveness of both the state regulation system of universities in Ukraine and its specific instruments require further study. Cognitive value. The study results contribute to overcoming the asymmetry of information in the market of educational services, serve as a methodological basis for improving the communication programmes of higher education institutions, promote healthy competition among them. The findings of this study can be considered an essential contribution to future research.
Źródło:
Journal of Education Culture and Society; 2022, 13, 2; 645-658
2081-1640
Pojawia się w:
Journal of Education Culture and Society
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Effect of deregulation on changes in the local market of postal services (with the example of the former Tarnów Voivodeship)
Wpływ deregulacji na zmiany lokalnego rynku usług pocztowych (na przykładzie byłego województwa tarnowskiego)
Autorzy:
Michalik, Edward
Powiązania:
https://bibliotekanauki.pl/articles/415376.pdf
Data publikacji:
2011-12
Wydawca:
Małopolska Wyższa Szkoła Ekonomiczna w Tarnowie
Tematy:
deregulation of the market of postal services
liberalisation of the market of postal services
postal services
postal services market
Poczta Polska (Polish public postal services)
delivery services
delivery companies
postal companies
deregulacja rynku usług pocztowych
liberalizacja rynku usług pocztowych
usługi pocztowe
rynek usług pocztowych
Poczta Polska
usługi kurierskie
firmy kurierskie
firmy pocztowe
Opis:
The paper presents the effect of the processes of liberalisation and deregulation of the postal services market on the local market of postal services of the former Tarnów Voivodeship (now the city of Tarnów, the Counties: Tarnów, Bochnia, Brzesko, Dąbrowa Tarnowska, Dębica). In particular, the terms of postal services and of the postal services market have been discussed, and then the further stages of the processes of liberalisation and deregulation of this market within the European Union and in Poland and their effect on the local market of these services in the former Tarnów Voivodeship.
W pracy przedstawiono wpływ procesów liberalizacji i deregulacji rynku usług pocztowych na lokalny rynek usług pocztowych byłego województwa tarnowskiego (obecnie miasto Tarnów, powiaty: tarnowski, bocheński, brzeski, dąbrowski, dębicki). W szczególności omówiono pojęcie usług pocztowych, rynku usług pocztowych. Następnie analizie poddano kolejne etapy procesu liberalizacji i deregulacji tego rynku w ramach Unii Europejskiej i Polski oraz ich wpływ na lokalny rynek tych usług w byłym województwie tarnowskim.
Źródło:
Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie; 2011, 2(19); 65-74
1506-2635
Pojawia się w:
Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Problems realating to the statistical research of the national market of logistics services in war conditions
Autorzy:
Hrynchak, Nataliia
Yatsenko, Olha
Bulatova, Olena
Ptashchenko, Olena
Powiązania:
https://bibliotekanauki.pl/articles/10096262.pdf
Data publikacji:
2023-02-24
Wydawca:
Główny Urząd Statystyczny
Tematy:
logistics service
logistics services market
system of statistical indicators
freight transportation
warehousing
Opis:
The article discusses the theoretical principles of statistical research with regard to the national market of logistics services during wartime. The system of statistical indicators of the research of the logistics services market is structured through the allocation of separate blocks of indicators by priority of their estimation in war conditions. The market of logistics services of Ukraine is characterised by selected blocks of indicators. The paper identifies the main structural changes that occurred due to the hostilities faced by the country. Moreover, the authors determine the main factors influencing the functioning of the analysed market during war, as the statistical study of these factors is considered necessary for the transformation and development of logistics services. It is substantiated that taking into account such statistical indicators as the level and availability of logistics infrastructure, security, the human factor and changes in legislation are likely to result in a new alternative direction of logistics routes and contribute to the development of the logistics services market in general. The authors proposed the construction of a centralised electronic service (or several services) with the purpose of consolidating information about the logistics infrastructure. The software system should offer the option of an operational interactive visualisation.
Źródło:
Statistics in Transition new series; 2023, 24, 1; 13-28
1234-7655
Pojawia się w:
Statistics in Transition new series
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Organisation and Diversification of the Educational Market in Poland: The Case of the Poznań Agglomeration
Autorzy:
Walaszek, Marzena
Bąkowska, Edyta
Powiązania:
https://bibliotekanauki.pl/articles/1052759.pdf
Data publikacji:
2016-06-15
Wydawca:
Uniwersytet im. Adama Mickiewicza w Poznaniu
Tematy:
educational system
compulsory education
decentralisation of education
market for educational services
Poznań agglomeration
Opis:
The political changes in Poland after 1989 affected the formation of a self-reliant society. One of the results was the decentralisation of public tasks in the field of education, with the relevant competences transmitted to local governments. Since then, communes have been responsible for ensuring equal access to public education, but at the same time a non-public education market has been developing. Important for changes in the Polish educational system was also a reform started in 1999 which led to the transformation of the two-level system of education existing since 1968 into a three-level structure. The first non-public schools began to form as an alternative to public ones. Currently, non-public schools are mainly run by non-governmental organisations, religious institutions or social associations. In the general opinion, the quality of education in non-public schools is higher than in public ones (smaller classes, better contact between student and teacher, an individual approach to each student). In the face of education-model changes it is important to create a wide range of learning opportunities for everyone. It is also not about competition, but cooperation among all institutions involved in education provision. In this article, the progressive diversification of the educational market is presented on the example of the Poznań agglomeration.A diversified educational system, its commercialisation, and the creation of new educational opportunities for children and young people beyond the basic programme of education are undoubtedly benefits for the Polish society. The growing competition among the wide range of educational institutions (also taking into account institutions organising extra-curricular classes), from a theoretical point of view, should help to improve the quality of education in the entire market of educational services. As a consequence, these trends, together with demographic changes, may invite the question about the prospects of public schools in their present form in the future.
Źródło:
Quaestiones Geographicae; 2016, 35, 2; 105-114
0137-477X
2081-6383
Pojawia się w:
Quaestiones Geographicae
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The model of evaluating the efficiency of educational services market based on the balanced scorecard
Autorzy:
Gryshchenko, I. M.
Bebko, S. V.
Powiązania:
https://bibliotekanauki.pl/articles/2158754.pdf
Data publikacji:
2014
Wydawca:
Instytut Studiów Międzynarodowych i Edukacji Humanum
Tematy:
balanced scorecard
financial and non-financial indicators
the efficiency of educational services market
Opis:
Summary. There has been considered in the article the issue of evaluating the efficiency of functioning of the educational services market under the conditions of national economy formation. There has been analyzed the educational services markets of Ukraine and China. There has been suggested the model of evaluating the effectiveness of functioning of educational services market based on the tools of the balanced scorecard.
Źródło:
Prosopon. Europejskie Studia Społeczno-Humanistyczne; 2014, 1(7); 11-25
1730-0266
Pojawia się w:
Prosopon. Europejskie Studia Społeczno-Humanistyczne
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
THE PRESENT-DAY SITUATION OF THE TRANSPORT AND LOGISTICS SECTORS IN POLAND AND BELARUS AND THE CHALLENGES TO THEIR DEVELOPMENT T
Autorzy:
Demianiuk, Regina
Bandarenka, Natallia
Powiązania:
https://bibliotekanauki.pl/articles/1818296.pdf
Data publikacji:
2020-12-28
Wydawca:
Uniwersytet Przyrodniczo-Humanistyczny w Siedlcach
Tematy:
logistics
logistics services market
Polska
Belarus
TSL Sector
logistyka
branża TSL
rynek usług logistycznych
Polska
Białoruś
Opis:
The article presents the condition of the transport and logistics sector, and the problems and challenges to the development of TFL companies in Poland and Belarus. Special attention has been paid to the condition of the transport and logistics market in Poland and Belarus and the logistic efficiency of Poland and Belarus analysed on the basis of the LPI developed by the World Bank. The position of Polish logistics was highly rated, while Belarus was outside the first hundred countries rated in accordance with the LPI. The transport and logistics sector is an important and prosperous branch of the Polish economy. Despite quite an active transport and logistics policy in Belarus, the market for logistics services is underdeveloped. The transport and logistics sector in Poland and Belarus operates in an environment subject to dynamic changes, such as digitization, artificial intelligence, Big Data, automation and e-commerce development. Among other things, the development of the TFL on both sides of the border will depend on the understanding and the need to adapt to the ongoing megatrends.
W artykule przybliżono aktualny stan branży transportowo-logistycznej jak i problemy, wyzwania dla rozwoju firm TSL w Polsce i w Białorusi. W szczególności przedstawiono kondycję rynku transportowo-logistycznego w Polsce i w Białorusi, przeanalizowano wydajność logistyczną Polski i Białorusi na podstawie wskaźnika LPI, opracowanego przez Bank Światowy. Pozycja polskiej logistyki została wysoko oceniona, zaś Białoruś znalazła się poza pierwszą setką państw ocenianych według LPI. Branża transportowo-logistyczna jest ważną i dobrze prosperującą branżą polskiej gospodarki. Mimo dość aktywnie realizowanej w Białorusi polityki transportowej i logistycznej rynek usług logistycznych jest słabo rozwinięty. Branża transportowa i logistyczna w Polsce i w Białorusi funkcjonuje w środowisku podlegającym dynamicznym zmianom takim jak cyfryzacja, sztuczna inteligencja, Big Data, automatyzacja, rozwój e-commerce. Między innymi od zrozumienia i konieczności dostosowania się do zachodzących megatrendów będzie zależał rozwój TSL po obu stronach granicy.
Źródło:
Zeszyty Naukowe Uniwersytetu Przyrodniczo-Humanistycznego w Siedlcach; 2020, 52, 125; 15-27
2082-5501
Pojawia się w:
Zeszyty Naukowe Uniwersytetu Przyrodniczo-Humanistycznego w Siedlcach
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Competent consumer in the market for services (in the light of research)
Kompetentny konsument na rynku usług (w świetle badań)
Autorzy:
Dąbrowska, Anna
Janoś-Kresło, Mirosława
Powiązania:
https://bibliotekanauki.pl/articles/435506.pdf
Data publikacji:
2015-06
Wydawca:
Uniwersytet Opolski
Tematy:
competencies
competent consumer
competent consumers’ behaviours
consumers’ awareness
market for services
kompetencje
kompetentny konsument
zachowania kompetentnych konsumentów
świadomość konsumentów
rynek usług
Opis:
An aim of the article is to point out to behaviours of the Polish competent consumer in the market for services. The authors used the results of empirical research carried out for the purposes of the research project financed on funds of the National Science Centre entitled Consumers’ competencies as a stimulant of innovative behaviour and sustainable consumption, undertaken at the Institute for Market, Consumption and Business Cycles Research (IBRKK) in the years 2012-2014. The research findings showed that for the competent consumer the most important factors in the course of using services are, first of all, price and quality. More than half of the surveyed individuals declared they were reading the terms of the agreement being signed, in the case of noticed defect of the product or badly provided service they raise a claim and they also ask of the claim terms. Low also appeared to be consumers’ awareness of the familiarity with institutions and organisations dealing with consumer rights protection. The majority of surveyed consumers are not either interested in the use of collaborative consumption.
Celem artykułu jest ukazanie zachowań polskiego kompetentnego konsumenta na rynku usług. Wykorzystane zostały wyniki badań empirycznych zrealizowanych na potrzeby projektu badawczego finansowanego ze środków Narodowego Centrum Nauki pt.: Kompetencje konsumentów jako stymulanta innowacyjnych zachowań i zrównoważonej konsumpcji, podjętego w Instytucie Badań Rynku, Konsumpcji i Koniunktur w latach 2012-2014. Wyniki badania pokazały, że dla kompetentnego konsumenta najważniejszymi czynnikami przy korzystaniu z usług są przede wszystkim cena i jakość. Ponad połowa badanych zadeklarowała, że czyta warunki podpisywanej umowy, w przypadku stwierdzonej wady produktu czy źle wykonanej usługi zgłasza reklamację, pyta też o warunki reklamacji. Niska okazała się świadomość konsumentów dotycząca znajomości instytucji i organizacji zajmujących się ochroną praw konsumentów. Większość badanych konsumentów nie jest też zainteresowana korzystaniem z konsumpcji kolaboratywnej.
Źródło:
Economic and Environmental Studies; 2015, 15, 2(34); 151-165
1642-2597
2081-8319
Pojawia się w:
Economic and Environmental Studies
Dostawca treści:
Biblioteka Nauki
Artykuł
Wyświetlanie 1-15 z 57

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