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    Tytuł:
    Towards Consumer Social Responsibility
    Autorzy:
    Vessia, Francesca
    Powiązania:
    https://bibliotekanauki.pl/articles/522038.pdf
    Data publikacji:
    2019
    Wydawca:
    Uniwersytet Ekonomiczny w Katowicach
    Tematy:
    Citizen-consumer
    Consumer Social Responsibility
    Energy savings
    Environment and green procurement law
    Ethics and sustainable financial products
    Opis:
    Aim/purpose – This paper aims at investigating the existence of Consumer Social Responsibility (CSR), legally based on the second-generation EU consumerist legislation, which affects companies deeply in fulfilling socially responsible choices of business. Design/methodology/approach – The method followed-up of CSR is a bottom-up perspective inspired by matching corporate social responsibility with consumer social responsibility. Among consumers a strategic role is entrusted to the ‘state’ that is named in this paper ‘superconsumer’. Findings – It is argued that a juridical consumer responsibility may be affirmed as part of a European strategy to inspire voluntary sustainable choices by corporations, imposing a social responsibility for consumers from the bottom. Pieces of evidence are collected throughout three sectors of EU legislation: financial market, energy environment and public procurement. Research implication/limitation – The implication of this research consists in drawing a path of inference from the well-known rights of consumers to their duties including consumers’ social responsibilities. The most significant limitation of the study is its restriction on investigating only three sample domains among larger sectors within EU consumer law and preferably Italian law. A subsequent development of this research will fill this gap by broadening the investigation field. Originality/value/contribution – There are no previous studies in Italy and in European literature concerning the role of consumer law in affecting CSR and, more generally, in the European juridical literature on CSR about the influence of consumers’ legal responsibility on socially responsible choices of companies. In addition, it leads on to the original idea of the existence of juridical consumers’ duties inferred by consumers’ rights as the inseparable effect of consumers’ empowerment.
    Źródło:
    Journal of Economics and Management; 2019, 38; 157-181
    1732-1948
    Pojawia się w:
    Journal of Economics and Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Pressures to breach accounting ethics principles and job satisfaction of accountants
    Autorzy:
    Rogošić, Andrijana
    Repić, Helena
    Powiązania:
    https://bibliotekanauki.pl/articles/53608513.pdf
    Data publikacji:
    2024-03-04
    Wydawca:
    Stowarzyszenie Księgowych w Polsce
    Tematy:
    accounting ethics
    accountants
    pressures
    financial reporting quality
    job satisfaction
    Opis:
    Purpose: The main objective of our study is to determine the levels of pressure to breach accounting ethics principles that professional accountants in business are exposed to. This research aims to explore accountants' intention to quit the profession due to ethics-related pressures. In addition, we analysed the effect of pressure due to conflicts of interest on job satisfaction. Methodology/approach: This study is based on a survey. The research instrument was an online questionnaire addressed to professional accountants in business. The collected primary data was statistically analysed. We performed the Jonckheere-Terpstra test to verify the hypotheses. Findings: Our evidence suggests that accountants in Croatia most frequently face the pressure to perform without expertise or due care. The intention to quit the accounting profession is related to the frequency of exposure to pressures regarding the preparation and presentation of accounting information, inducements, and non-compliance with the laws and regulations. The pressure due to the conflicts of interest has a negative impact on job satisfaction with the nature of the work, top management, co-workers, and supervision. Research limitations/implications: This evidence is provided for a relatively small sample of Croatian accountants (N = 85), which could be considered a limitation of our study. Never-theless, our study has important implications for future research that should explore in depth various factors that induce the pressures to breach accounting ethics principles. Originality/value: Our findings fill an important gap in research into job satisfaction and accounting ethics. Since the ethics-related pressures that accountants face have been poorly examined, this paper has made a significant contribution to accounting ethics literature.
    Źródło:
    Zeszyty Teoretyczne Rachunkowości; 2024, 48(1); 173-185
    1641-4381
    2391-677X
    Pojawia się w:
    Zeszyty Teoretyczne Rachunkowości
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    CORPORATE SOCIAL RESPONSIBILITY IN THE BANKING SECTOR
    Autorzy:
    LENTNER, Csaba
    TATAY, Tibor
    SZEGEDI, Krisztina
    CHAUDURI, Sujit
    Powiązania:
    https://bibliotekanauki.pl/articles/449521.pdf
    Data publikacji:
    2017
    Wydawca:
    Zachodniopomorska Szkoła Biznesu w Szczecinie
    Tematy:
    Corporate social responsibility
    bank
    public awareness
    financial stability
    business ethics
    Opis:
    The banking sector’s stable operation contributes to healthy economic development. Any waver of confidence in the sector may lead to serious economic problems, as seen during the 2008 crisis. The aims of this original retrospective and exploratory study are: (1) to describe the concepts of corporate social responsibility, a term familiar for companies and to interpret it the operating practice of commercial banks and (2) to describe a potential manner of CSR implementation in central banks’ task performance as well. The authors provide a survey of the relevant literature and study how the theory is supported by empirical evidence based on previous researches about commercial banks and the practice of central bank of the United States of America (FED) and the European Central Bank (ECB). Our survey indicates that CSR has clearly become part of the financial sector and it is an increasingly important topic in international banking. Furthermore, the stress laid on the banking sector’s corporate responsibility may be instrumental in restoring confidence in the sector and improving social welfare.
    Źródło:
    Zeszyty Naukowe ZPSB Firma i Rynek; 2017, 1(51); 53-64
    2657-3245
    Pojawia się w:
    Zeszyty Naukowe ZPSB Firma i Rynek
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Sale of Getback Bonds as an Example of Misselling
    Autorzy:
    Kubacki, Dominik
    Powiązania:
    https://bibliotekanauki.pl/articles/36095720.pdf
    Data publikacji:
    2022
    Wydawca:
    Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
    Tematy:
    misselling
    unfair sales
    unfair practices
    financial market
    fraud
    finance ethics
    Opis:
    The purpose of this article. The purpose of this study is to identify the occurrence of misselling in the process of offering and selling corporate bonds of GetBack SA. Methodology. The study included a literature review, analysis of secondary data derived from official documents such as decisions issued by the President of the Office of Competition and Consumer Protection, reports of the Supreme Audit Office, and studies by the Financial Ombudsman. The result of the research. The area where the phenomenon of misselling occurred is undoubtedly the case regarding the process of offering and selling bonds of GetBack SA. The circumstances of the case indicate that there were irregularities in the sales process, which consisted in misleading the customers about the offered products, which were not adapted to their needs and carried a high investment risk, disregarding their investor knowledge. Furthermore, in the opinion of the Office of Competition and Consumer Protection and the Financial Ombudsman.
    Źródło:
    Finanse i Prawo Finansowe; 2022, 2 (Numer Specjalny); 19-33
    2391-6478
    2353-5601
    Pojawia się w:
    Finanse i Prawo Finansowe
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Reporting to God. The religious background of corporate social responsibility in Islamic enterprises – airlines
    Raportowanie Bogu. Religijne podłoże społecznej odpowiedzialności biznesu w przedsiębiorstwach islamskich – na przykładzie linii lotniczych
    Autorzy:
    Czerny, Małgorzata
    Kowalczyk, Magdalena
    Powiązania:
    https://bibliotekanauki.pl/articles/52777447.pdf
    Data publikacji:
    2022-12-05
    Wydawca:
    Stowarzyszenie Księgowych w Polsce
    Tematy:
    Corporate social responsibility
    Islam
    ethics
    religion
    reporting
    non-financial indicators
    Opis:
    Purpose: The aim of the article is to present the role played by ethics and religion in shaping the concept of corporate social responsibility (CSR) on the example of Islam. Therefore, this paper focuses on CSR in Islamic companies and attempts to discover whether Islamic countries are a cultural circle where culture and religion are advantageous when developing CSR. Methodology/approach: A case study was used to determine CSR disclosure in airlines. Findings: The results showed that ethics and philanthropy were important to CSR disclosure in Islamic companies. Religion in Islamic countries has a huge impact on companies disclosing their philanthropical and ethical activities. Practical implications: This paper will better enable academics and practitioners to understand CSR problems in Islamic countries. Our research underlines the role of ethics and religion in the context of CSR. Originality/value: This paper makes an important contribution by highlighting the importance of ethics to CSR in Islam countries and raises the possibility of CSR reporting being adopted in Islamic companies.
    Źródło:
    Zeszyty Teoretyczne Rachunkowości; 2022, 46(4); 27-50
    1641-4381
    2391-677X
    Pojawia się w:
    Zeszyty Teoretyczne Rachunkowości
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Demographic and Socio-Economic Factors as Barriers to Robo-Advisory Acceptance in Poland
    Autorzy:
    Piotrowski, Dariusz
    Powiązania:
    https://bibliotekanauki.pl/articles/2168385.pdf
    Data publikacji:
    2022
    Wydawca:
    Uniwersytet Marii Curie-Skłodowskiej. Wydawnictwo Uniwersytetu Marii Curie-Skłodowskiej
    Tematy:
    financial advisory
    technology acceptance
    banking ethics
    privacy
    artificial intelligence in banking
    Opis:
    Theoretical background: One manifestation of the use of artificial intelligence technology in financial services is robo-advisory. Automated assistants are used in the area of communication with consumers and the sale of financial products. The development of robo-advisory services may contribute to increasing the availability of financial services and the cost efficiency of banks’ operations. So far, however, robo-advisory has not been widely used in bank services, and the reasons for this can be seen in the lack of wide acceptance of robo-advisory by bank customers, among other things.Purpose of the article: The aim of this paper is to identify barriers to the acceptance of robo-advisory in the services of banks operating in Poland. Variables relating to the demographic and socio-economic characteristics of consumers were analysed. Knowledge in this area can provide banks with a practical guideline for activities aimed at increasing acceptance of artificial intelligence technology and wider use of robo-advisory in financial services.Research methods: The paper uses the results of a survey conducted in October 2020 regarding the application of artificial intelligence technology in the banking sector in Poland. The survey included a representative sample of 911 Polish citizens aged 18–65. A multinomial logit model was employed to identify variables that represent significant barriers to robo-advisory acceptance in financial services.Main findings: The conducted research helped identify the barriers to acceptance of robo-advisory among consumers in Poland. A low propensity to use robo-advisory in bank services is characteristic of respondents from older age groups, as well as those who do not show a predilection for testing new technological solutions. Lack of experience in using investment advisory services and customer concerns about the misuse of personal data by banks are also significant barriers.
    Źródło:
    Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia; 2022, 56, 3; 109-126
    0459-9586
    2449-8513
    Pojawia się w:
    Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Consumer perceived ethicality of banks in the era of digitalisation: The case of Poland
    Autorzy:
    Piotrowski, Dariusz
    Powiązania:
    https://bibliotekanauki.pl/articles/2034012.pdf
    Data publikacji:
    2022-04-15
    Wydawca:
    Uniwersytet Ekonomiczny w Poznaniu
    Tematy:
    banking ethics
    ethical judgement
    digital technologies
    electronic banking
    artificial intelligence
    financial advisory services
    Opis:
    Ethically conducted business has a positive impact on consumer trust, satisfaction and loyalty. eTh aim of this paper is to identify the bank activities that customers perceive as ethical and to what extent they aefct consumer perceived ethicality. eTh binomial logit model applied in this study demonstrates that the honesty of ifnancial advice, use of e-banking services and use of artificial intelligence technology to improve the quality of banking services have a significantly positive impact on consumers' perception of banks in Poland as ethical institutions. Significant variables that negatively inuflence consumer perceived ethicality include gender, education, use of ifnancial advisory services, banks' manipulation of information about financial products and use of personal data against the will of customers.
    Źródło:
    Economics and Business Review; 2022, 8, 1; 90-114
    2392-1641
    Pojawia się w:
    Economics and Business Review
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Ethical aspects of communication with clients in phone banking
    Etyczne aspekty komunikacji z klientem w bankowości telefonicznej
    Autorzy:
    Szewczyk, Monika
    Powiązania:
    https://bibliotekanauki.pl/articles/653363.pdf
    Data publikacji:
    2017
    Wydawca:
    Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
    Tematy:
    bankowość telefoniczna
    usługi finansowe
    etyka biznesu
    społeczna odpowiedzialność biznesu
    phone banking
    financial services
    business ethics
    corporate social responsibility
    Opis:
    W obecnych czasach rozwój technologii umożliwia komunikację za pośrednictwem nowych kanałów. Internet oraz telefony komórkowe stały się głównym sposobem komunikacji. Banki i inne instytucje finansowe wykorzystują nowe formy komunikacji w celu utrzymania stałej relacji z klientami. Większość z tych form wspiera nie tylko działalność banków, ale także ułatwia klientom korzystanie z produktów i usług. Jedną z najbardziej popularnych form komunikacji z klientami stały się rozmowy telefoniczne. Jednocześnie obserwuje się rozwój koncepcji społecznej odpowiedzialności biznesu, która wyznacza etyczne zasady w biznesie. Niniejsza praca odnosi się do zagadnień konsumenckich. Omawia się etyczne aspekty, takie jak relacje z klientami, uczciwa i przejrzysta polityki marketingowa, edukacja rynku, rzetelna informacja na temat produktów i usług oraz ich wpływ na zdrowie i bezpieczeństwo klientów. Głównym celem pracy jest analiza czy bankowość telefoniczna jest postrzegana, jako etyczny sposób komunikacji z klientami. Artykuł analizuje etyczne aspekty bankowości telefonicznej, a także prezentuje wyniki empiryczne na podstawie badań przeprowadzonych wśród klientów.
    The current state of development of technology allows communication through more and more new channels. The internet and mobile phones have become the main way to communicate. Banks and other financial institutions use these new forms of communication to maintain a constant relation with their clients. Most of these new forms not only support the activity of banks, but also facilitate use of the bank’s products and services by the client. One of the most popular forms of communication with clients is by phone. At the same time, the developments in the concept of corporate social responsibility are observed and determine ethical rules for business. The rules examined in this paper relate to consumer issues, and the paper discusses some ethical aspects, such as relations with clients, fair and transparent marketing policy, market education, reliable information about the products and services and their impact on the health and safety of the customers. The aim of this study is to examine whether phone banking is perceived by clients as an ethical method of communication. The paper analyzes the ethical aspects of phone banking and also presents empirical findings on the basis of research conducted among the clients.
    Źródło:
    Finanse i Prawo Finansowe; 2017, 2, 14; 67-78
    2391-6478
    2353-5601
    Pojawia się w:
    Finanse i Prawo Finansowe
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    ESG Transparency on the Polish Capital Market
    Autorzy:
    Sroka, Robert
    Powiązania:
    https://bibliotekanauki.pl/articles/652870.pdf
    Data publikacji:
    2018
    Wydawca:
    Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
    Tematy:
    ESG
    SRI
    business ethics
    responsible investment
    non‑financial reporting
    Polish capital market
    transparency
    ethical investment
    Warsaw Stock Exchange
    Opis:
    The article presents the results of five years of research on transparency levels regarding the disclosure non‑financial data by companies listed on the Warsaw Stock Exchange (WSE). The research was conducted as part of a project entitled “ESG analysis of companies in Poland”. The goal of the project is to provide credible knowledge about the quality of environmental, social and corporate governance (ESG) data on the Polish capital market. The article mainly contains the results of a comprehensive analysis of how well the listed companies reported ESG related data in 2016. The five years of analysis enable us to show a change in the level of non‑financial data disclosure between 2012 and 2016.1 The results of the research show that, from an investor’s perspective, there is still a huge information gap on the Polish capital market, especially in the reporting of environmental and social data.
    Źródło:
    Annales. Etyka w Życiu Gospodarczym; 2018, 21, 2; 55-72
    1899-2226
    2353-4869
    Pojawia się w:
    Annales. Etyka w Życiu Gospodarczym
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Thoughts on Reputational Risk and Adverse Selection in Banking
    Autorzy:
    Walter, Ingo
    Powiązania:
    https://bibliotekanauki.pl/articles/485286.pdf
    Data publikacji:
    2014
    Wydawca:
    Bankowy Fundusz Gwarancyjny
    Tematy:
    Financial crisis, Banking sector, Bank image, Corporate governance, Professional ethics
    Kryzys finansowy, Sektor bankowy, Wizerunek banku, Ład korporacyjny, Etyka zawodowa
    Opis:
    The epic financial crisis of a few years ago left behind massive damage to the process of financial intermediation, the fabric of the real economy, and the reputation of banks and bankers. Even today, some five years later, little has happened to restore financial firms to their former glory near the top of the reputational foodchain in most countries. [...] What next? Here are some options: Tougher due diligence on who gets to do what in banking businesses that are prone to conflicts of interest and compliance issues. Zero-tolerance telegraphed by senior management and boards. Targeting civil and criminal enforcement actions on the specific individuals involved (those closest to the action) instead of those farthest away (shareholders). Compensation schemes that handcuff bankers to the future financial performance of their firm (already well advanced at most banks). Boards' willingness to leave on the table some incremental financial performance to achieve reduced regulatory and reputational risk, admittedly a tough balance to execute. None of this is easy, and there are no free lunches. Hard to prove, but the payoff could be handsome indeed. (fragment of text)
    Źródło:
    Bezpieczny Bank; 2014, 2(55); 7-10
    1429-2939
    Pojawia się w:
    Bezpieczny Bank
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
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