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Tytuł:
Relationship between temperament and the experiential and strategic components of emotional intelligence
Autorzy:
Matczak, Anna
Knopp, Katarzyna A.
Powiązania:
https://bibliotekanauki.pl/articles/2129746.pdf
Data publikacji:
2019
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
emotional abilities
experiential emotional intelligence
strategic emotional intelligence
temperament
need for stimulation
Opis:
The aim of the study was to investigate the relationships between emotional intelligence (EI) and temperament. It was assumed that the two main components of EI – experiential and strategic – have different temperament correlates. One hundred and four Polish university students aged 19 to 26 completed self-descriptive questionnaires of temperament and emotional intelligence. The results confirmed that the relationship with temperament depends on the examined component of EI. Acceptance of emotions (which is a subcomponent of experiential EI) only correlated with two temperamental traits – activity and briskness. Many more dependencies were found in relation to strategic EI. Endurance, strength of inhibition, sensory sensitivity and perseveration turned out to be significant predictors of emotional control, which jointly explained 44% of the variance in results, while perseveration and sensory sensitivity explained 28% of the variance in results on the understanding emotions scale. Based on the results obtained, it can be assumed that the configuration of temperament traits that determines a high capacity for processing stimulation is most conductive to strategic EI. Other propitious traits include those that determine the speed of neural processes, flexibility and ease of adaptation to changing conditions as well as a low sensitivity threshold to sensory stimulus.
Źródło:
Polish Psychological Bulletin; 2019, 50, 2; 93-100
0079-2993
Pojawia się w:
Polish Psychological Bulletin
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Service with a fake smile and emotional exhaustion. Does emotional intelligence matter?
Autorzy:
Szczygieł, Dorota
Powiązania:
https://bibliotekanauki.pl/articles/2127915.pdf
Data publikacji:
2018
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
emotional labor
surface acting
emotional intelligence
burnout
Opis:
Research shows that positive affective displays in customer service interactions are positively related to customers’ perception of overall service quality. Consequently, the way customer service employees manage their feelings is seen as an important aspect of providing their services. In most service contexts, employees are expected to express positive emotions, e.g., be cheerful and suppress negative emotions, such as resentment. Emotional labor is regarded as a type of impression management, because it involves deliberate effort undertaken by service workers in order to adhere to organizational display rules when dealing with customers. Surface acting is an emotional labor strategy and consists of managing observable emotional expression without modifying underlying genuine feelings (service with a fake smile). Research shows that surface acting is positively related to employee burnout. The present study (N=180) was designed to examine the effects of surface acting on emotional exhaustion while controlling for employees’ trait emotional intelligence. The results demonstrated that employees who declared greater use of surface acting during their interactions with customers reported more symptoms of emotional exhaustion. As predicted, however, this effect was observed only among employees low in trait emotional intelligence. The discussion encompasses the implications these results may have for managing emotional expression in public performance that may result in reducing performance anxiety.
Źródło:
Polish Psychological Bulletin; 2018, 49, 3; 299-310
0079-2993
Pojawia się w:
Polish Psychological Bulletin
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Ethical Climate’s Mediating Role on the Relationship Between Emotional Intelligence and Job Satisfaction
Autorzy:
Pekkan, Nazmiye Ulku
Bicer, Mehmet
Powiązania:
https://bibliotekanauki.pl/articles/2038125.pdf
Data publikacji:
2022-03-15
Wydawca:
Akademia Leona Koźmińskiego w Warszawie
Tematy:
emotional intelligence
ethical climate
job satisfaction
Opis:
Purpose: The purpose of this article is to determine the effects of emotional intelligence (EI) on job satisfaction and to examine whether ethical climate has a mediating role in this effect. Methodology: The study was conducted among employees of sales organizations in the automotive industry. Relationships between variables were determined by correlation and bootstrap regression analysis with data from 127 participants. Findings: The results revealed that emotional intelligence shows statistically positive and significant relationships with job satisfaction and ethical climate. Moreover, positive correlation was determined between ethical climate and job satisfaction. The most important result is the decrease of the effect of emotional intelligence on job satisfaction in the triple relationship that includes ethical climate. The findings indicated that the relationship between emotional intelligence levels and employees’ perception of organizational ethical climate weakened their impact on job satisfaction. Implication: Ethical climate has a mediating effect on the relationship between emotional intelligence and job satisfaction. The relationship between emotional intelligence levels and job satisfaction is indirectly strengthened by ethical climate. However, the triple relationship of variables weakens the effect of emotional intelligence on job satisfaction.
Źródło:
Central European Management Journal; 2022, 30 (1); 115-132
2658-0845
2658-2430
Pojawia się w:
Central European Management Journal
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Teachers’ Emotional Intelligence and Moral Character as Predictors of Secondary School Students’ Moral Character in Ilorin South, Nigeria
Autorzy:
Bello, M.B.
Yusuf, A.
Amali, I.O.O.
Powiązania:
https://bibliotekanauki.pl/articles/1998306.pdf
Data publikacji:
2017-03-31
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
emotional intelligence
moral character
functionalist theory
Opis:
This study examines secondary school teachers’ level of emotional intelligence and their moral character as predictors of moral character among secondary school students in Ilorin South LGA, Kwara State. 106 teachers and 318 students from 20 secondary schools were purposively sampled for the study. Data collected were analysed using mean-scores, standard-deviation and multiple-regression. The study revealed that secondary school teachers’ emotional intelligence predicts secondary school students’ moral character. It was recommended that there is a need for teaching emotional intelligence as a foundation course at all the teacher training institutions in Nigeria.
Źródło:
The New Educational Review; 2017, 47; 211-222
1732-6729
Pojawia się w:
The New Educational Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The level of trainers emotional competence, sense of common purpose and engagement in its implementation, and the impact on the quality of relationship with players in individual sports
Autorzy:
Skwarek, Katarzyna Marika
Powiązania:
https://bibliotekanauki.pl/articles/1055165.pdf
Data publikacji:
2014
Wydawca:
Uniwersytet Szczeciński. Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Tematy:
cooperation trainer-athlete
emotional intelligence
goals
Opis:
Presented conspect devoted to the subject of cooperation between the coach and the player in individual disciplines of competitive sports concerns the impact of the level of trainer's emotional intelligence to engage in efforts to improve the quality of relationships and a sense of commonality and purpose of a cooperating player. The literature suggests that in order to build and sustain commitment to the player by the coach it is important to include mutual trust, positive relationship and clearly defined goal acceptable to both parties. (Czajkowski 1994). The existing research related to the topic of Emotional Intelligence suggests its impact on many aspects of human functioning in the positive relationship with the environment and the satisfaction and success in the workplace. (Jaworska and Matczak 2005). The indicated dimensions play an important role in the prevention of burnout and improve the quality of cooperation between the coach and the player. Studies carried out on a sample of 48 cooperating sports teams (trainer - athlete) have shown that a significant level of trainers' emotional competence affects the emotional aspect related to the purpose of their trained athletes. Athletes working with trainers who present higher levels of emotional intelligence showed greater satisfaction derived from activities aimed at achieving a common goal and mutual relationship and declared a common vision for the future. These data suggest that the level of trainers' emotional intelligence may be important not only for motivation of cooperating players, but also for the satisfaction they derive from their work, helping to increase the quality of life in the workplace. At the same time, it could reduce the risk of burnout, not only athletes but also trainers.
Źródło:
Central European Journal of Sport Sciences and Medicine; 2014, 6, 2; 103-111
2300-9705
2353-2807
Pojawia się w:
Central European Journal of Sport Sciences and Medicine
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Transformational leadership and emotional intelligence of graduate managers
Autorzy:
Jayawardena, L. N. A. C.
Powiązania:
https://bibliotekanauki.pl/articles/407399.pdf
Data publikacji:
2012
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
transformational leadership
emotional intelligence
Graduate Managers
Opis:
Leadership of graduate managers has become a focal point of many employers worldwide. Leadership development is in high demand and leadership initiatives are an effective tool for career development in the corporate environment. The objectives of the study were to assess the Transformational Leadership (TL) and Emotional Intelligence (EI) level of graduate managers, and to analyse the relationship between their EI and TL performances at work. The role of gender in leadership was examined. Sixty three graduate managers (33 men, and 30 women) who are following the masters' degree programme were randomly selected from a Sri Lankan university. The Multifactor Leadership Questionnaire of Bass and Avolio, was used to assess the leadership style performances of the respondents. Genos EI Inventory was used to measure their EI level. Descriptive and inferential analyses of data were conducted using SPSS software. Respondents recorded higher scores for TL performances at work. Respondents' EI levels and TL styles re?ected a difference with regard to their gender. Respondents have scored slightly lower scores for the EI sub-constructs in comparison to the normative figures of Genos EI. The higher fluctuation of Mean values of respondents indicated the volatility of the reasoning ability of respondents. The fact that graduate managers depicted higher scores for progressive leadership styles and lower scores for passive leadership styles augurs well for their career development. Emotional Intelligence of men significantly related with their Transformational leadership style. Study concludes that high Transformational leadership of Sri Lankan graduates managers and manageresses, and the relationship of Transformational Leadership with managers EI as well, could enhance management and production performances in corporate environments.
Źródło:
Management and Production Engineering Review; 2012, 3, 3; 28-33
2080-8208
2082-1344
Pojawia się w:
Management and Production Engineering Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Emotional intelligence and burnout in the teaching profession
Autorzy:
Przybylska, Irena
Powiązania:
https://bibliotekanauki.pl/articles/2005069.pdf
Data publikacji:
2016-03-31
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
teaching
emotional intelligence
emotional labour
job satisfaction
burnout
Opis:
The presented study employed an emotional intelligence framework as a means of explicitly examining the emotional competences and experiencing job satisfaction or burnout. Emotional intelligence is hypothesized to have a positive relationship with higher job satisfaction and negative with burnout. Firstly, the variables are discussed on the basis of existing concepts and research. The second part presents my own research: methodology outline, main data and discussion. Results showed that emotional intelligence was a negative significant predictor (r=0.54, p<0.05) of burnout symptoms, and a positive significant predictor of job satisfaction (r=0.37, p<0.05). The paper concludes with a discussion of the pedagogical implications, teaching professionalization and recommendations for future research.
Źródło:
The New Educational Review; 2016, 43; 41-52
1732-6729
Pojawia się w:
The New Educational Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
SOCIAL COMPETENCES AND EMOTIONAL INTELLIGENCE OF FUTURE PE TEACHERS
Autorzy:
Czechowski, Marcin
Femiak, Joanna
Kuk, Anna
Powiązania:
https://bibliotekanauki.pl/articles/449146.pdf
Data publikacji:
2014
Wydawca:
Politechnika Opolska. Wydział Wychowania Fizycznego i Fizjoterapii
Tematy:
social competences
emotional intelligence
PE teacher
Opis:
The aim of the study is to establish the level of social competences and emotional intelligence amongst future P.E. teachers. The method of diagnostic survey is applied and the Questionnaire of Social Competences (SCQ) and the Emotional Intelligence Questionnaire (INTE) – which is a Polish adaptation of a tool by Nicola S. Schutte et al. – are used in the study. The research was conducted in April and November 2012. The researched were 1st and the 2nd level students of the teaching specialisation of the Faculty of Physical Education, the UPE in Warsaw. Their total number was 156 – 70 women and 86 men aged 20-27. It was found that the women had a higher level of social competences in the field of dealing with personal situations and the men had a higher level of social competences in situations requiring assertiveness. The women had a higher rate of emotional intelligence. No differences were found in rates of the researched persons' social competences and emotional intelligence regarding the level of studies. It was found that the respondents had a higher rate of social competences and the same rate of emotional intelligence in comparison with the results of the standardizing research. Conclusions 1. Significant differences exist between the women and the men researched in the field of abilities for building social relationships. The women are more inclined to base those relations on intimacy and the men – on assertiveness. 2. There is a need to stimulate the development of PE teachers' social competences and emotional intelligence during the stage of university studies and after starting professional activity. Natural social training in the work environment and standard activities during studies seem insufficient for development of these kinds of predispositions.
Źródło:
Journal of Physical Education & Health - Social Perspective; 2014, 3, 5; 19-28
2084-7971
Pojawia się w:
Journal of Physical Education & Health - Social Perspective
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Emotional Intelligence as a Predisposition to Pursue the Teaching Profession
Autorzy:
Romanowska-Tołłoczko, Anna
Lewandowska, Bianka
Powiązania:
https://bibliotekanauki.pl/articles/2032585.pdf
Data publikacji:
2014-12-31
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
emotional intelligence
professional predisposition
teacher
student
Opis:
One of the significant predispositions of the teacher is the ability to cope with emotions, which is recognized as emotional intelligence. The study was conducted among the students of the Academy of Physical Education in Wroclaw (263 individuals). In a group of students some were selected who declared their intention to work as teachers (95 people); the remaining students were the control group. According to the collected data, emotional intelligence of most of the students is average, and the belief concerning the level of this competence is overestimated in many cases. This result is particularly unsatisfactory for those associating their future with the teaching profession, for they are expected to have better interpersonal skills.
Źródło:
The New Educational Review; 2014, 38; 166-175
1732-6729
Pojawia się w:
The New Educational Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Correlation between Emotional Intelligence and Creative Behaviour of Primary School Teachers
Autorzy:
Szorc, Katarzyna
Powiązania:
https://bibliotekanauki.pl/articles/1932049.pdf
Data publikacji:
2020-12-31
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
emotional intelligence
creative behaviours
teacher
primary school
Opis:
There is a certain amount of research that proves that positive emotions and mood play an important role in creative human activity (Abele-Brehm, 1992; Tokarz, 2011; Kunat, 2015). Particularly valuable is ability to recognise emotions and communicate them. It is also important to accept experienced emotions, gain a skill to react accordingly as well as ability to evoke and regulate emotions. According to Salovey and Mayer’s model, the aforementioned dispositions are elements of emotional intelligence. It turns out that emotional intelligence can stimulate creative activity since it enables management of emotional expenditure (Nęcka, 2001). The paper presents results of research conducted among teachers of primary schools. It was assumed that there is a correlation between emotional intelligence and creative activity of teachers. The research can contribute to development of emotional skills of teachers and to intensify their creative activity. That, in turn, can translate into shaping of innovative school environment that fits the needs of contemporary young person - a student.
Źródło:
Kultura i Edukacja; 2020, 4(130); 176-191
1230-266X
Pojawia się w:
Kultura i Edukacja
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Ability vs. Self-Perception in Emotional Intelligence: Do We Measure the Same Thing?
Autorzy:
Gutiérrez-Moret, Margarita
Aguilar-Moya, Remedios
Ibáñez-Martínez, Raquel
Vidal-Infer, Antonio
Powiązania:
https://bibliotekanauki.pl/articles/1998239.pdf
Data publikacji:
2017-06-30
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
emotional intelligence
ability
self-perception
MSCEIT
TMMS
Opis:
TMMS and MSCEIT are the most frequently used tools to assess emotional intelligence. TMMS is a questionnaire to self-evaluate emotional skills, and MSCEIT is a test to measure emotional intelligence. Given that both are used equally, we examined the relationship between their dimensions. A sample of 252 adults was selected from higher education institutions. MSCEIT and TMMS-24 were administered and ANOVA and Pearson correlation analyses were conducted. The MSCEIT Managing Emotions branch was the only area that discriminates among participants. A new combined tool to assess EI is proposed in this study.
Źródło:
The New Educational Review; 2017, 48; 250-256
1732-6729
Pojawia się w:
The New Educational Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Emotional Intelligence and Ability to Manage Customer Relationship in Bank Employees of Selected Indian Banks - A Study
Autorzy:
Sahu, Tapas Lata
Das, R. P.
Powiązania:
https://bibliotekanauki.pl/articles/1189944.pdf
Data publikacji:
2016
Wydawca:
Przedsiębiorstwo Wydawnictw Naukowych Darwin / Scientific Publishing House DARWIN
Tematy:
Demographic Variables
Emotional Intelligence
Managing Customer Relationships
Opis:
Managing customer relationship is a great challenge in the present era of service revolution. As large numbers of players are now entering into this industry, the intensity of competition is growing among them in very passing day. In the current cut throat competition, customers are becoming very particular to use or not to use services of any organization. Therefore, managing customer relationship is playing dominant role for in almost every service providing organizations, so banks are not an exception. There is a popular belief that higher the emotional intelligence of service provider better will be their ability to manage customer relationship. So the present study is the part of a large study conducted on 300 bank employees working in 5 different banks (both in public and private sector) in the state of Chhattisgarh to assess whether their demographic variables, emotional intelligence and ability to manage customer relationship are related with each other. Data were collected with the help of a schedule to measure emotional intelligence and ability to manage customer relationship and are analyzed with help of ANOVA and Correlations by using SPSS. The study reveals that there exist significant and strong relationship between emotional intelligence, demographic variables and ability to manage customer relationship. Thus, it is concluded that service providers in banks with their high level of emotional intelligence and ability to manage customer relationship can contribute significantly to attract and retain customers and build long term relationship with them.
Źródło:
World Scientific News; 2016, 52; 31-43
2392-2192
Pojawia się w:
World Scientific News
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Emotional Intelligence of Future Physicians Who Tend to Hide Professional Mistakes
Autorzy:
Lazurenko, Olena
Smila, Nataliya
Powiązania:
https://bibliotekanauki.pl/articles/1964254.pdf
Data publikacji:
2021-06-30
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
emotional intelligence
physicians
professional development
professional mistakes
Opis:
The purpose of the article is to present the results of testing the emotional intelligence of the future physicians who tend to hide professional mistakes. The article is based on the study involving 129 students who are studying in the specialties “Medical business”, “Medical psychology”, “Pediatrics”, “Dentistry” at the medical-psychological, dental and medical faculties of the O.O. Bohomolets National Medical University. During the study, the following methods were used: 1) The Error-Oriented Motivation Scale (EOMS) in order to measure a tendency to hide professional mistakes; 2) The Emotional Intelligence Scale in order to determine the level of emotional intelligence. Statistical processing of the study results was performed using 1) descriptive statistics (percentages, arithmetic means, standard deviations); 2) Student’s T-test to compare the emotional intelligence level in the groups of future physicians with different levels of propensity to hide professional mistakes. The study has found that a significant number of future physicians (53.5%) showed a tendency to hide their professional mistakes. The respondents in this group are characterized with low and medium levels of emotional intelligence compared to future physicians who strive to learn from their mistakes. This study has demonstrated that the vast majority of future physicians believe that professional errors should be hidden, which, in turn, does not contribute to their professional development; the future physicians who tend to hide professional mistakes have low levels of emotional awareness, ability to manage one’s emotions, self-motivation, empathy, ability to manage other people’s emotions. The development of emotional intelligence would apparently contribute to a more conscious attitude of future physicians to professional activities as well as more common-sense attitude to mistakes, and this poses new challenges for medical education to form emotional intelligence of future medical professionals.
Źródło:
The New Educational Review; 2021, 64; 283-291
1732-6729
Pojawia się w:
The New Educational Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Exploring the relationship of emotional intelligence with mental health status in polish unemployed persons – differences between men and women
Autorzy:
Knopp, Katarzyna A.
Powiązania:
https://bibliotekanauki.pl/articles/2128279.pdf
Data publikacji:
2016
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
Emotional intelligence
mental health
gender differences
unemployment
Opis:
This study investigates the relationship between EI and the state of mental health of unemployed persons. Gender differences were also identified in terms of mental health and its correlation with EI. A sample of 160 Polish unemployed persons aged 35 to 45 years filled in self-descriptive measures of EI and mental health. Significant gender differences were found – unemployed women were characterised by a greater intensity of mental health disorders than unemployed men. EI was negatively correlated with mental health disorders, but the correlations were few and weaker than expected. However, when unemployed persons with a low, average and high EI were compared, it turned out that participants with a low EI were characterised by a significantly worse condition of mental health than participants with a average or high EI.
Źródło:
Polish Psychological Bulletin; 2016, 4; 436-444
0079-2993
Pojawia się w:
Polish Psychological Bulletin
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Emotional intelligence and conflict resolution strategies in romantic heterosexual couples
Autorzy:
Stolarski, Maciej
Postek, Sławomir
Śmieja, Magdalena
Powiązania:
https://bibliotekanauki.pl/articles/419466.pdf
Data publikacji:
2011-11-01
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
Emotional intelligence
couples
conflict resolution
dyadic design
Opis:
This study investigated the relationships between emotional intelligence (EI) and conflict resolution strategies in romantic heterosexual couples. 164 couples solved the Test of Emotional Intelligence (TIE), a Polish measure based on the ability model of EI, and the Problem-Solving Strategies Inventory (PSSI) in two versions: self-report and a report of partner’s behavior. We assumed that individuals high in EI should have superior confl ict resolution skills and engage in active and constructive strategies, avoiding those characterized as passive and destructive. These hypotheses were supported for women, but not for men. Females’ EI was consistently positively related to self-report measures of Voice, and negatively related to self-reports of Neglect. Emotionally intelligent men did not declare use of more constructive or positive confl ict resolution styles; however, their female partners judged them as more prone to use of those strategies. The results also revealed a positive assortative mating effect with regard to EI. Additionally, the study demonstrated an interesting disparity between male and female’s reports on relationship behaviors.
Źródło:
Studia Psychologiczne (Psychological Studies); 2011, 49, 5; 65-76
0081-685X
Pojawia się w:
Studia Psychologiczne (Psychological Studies)
Dostawca treści:
Biblioteka Nauki
Artykuł
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