Autor: Bitkowska, Agnieszka - Katalog OPAC zbiorów

Skocz do pozycji: 1.

Tytuł:: Business Processes Modelling in Knowledge Management Perspective
Modelowanie procesów biznesowych z perspektywy zarządzania wiedzą
Autorzy:: Bitkowska, Agnieszka
Powiązania:: https://bibliotekanauki.pl/articles/1828472.pdf
Data publikacji:: 2017
Wydawca:: Politechnika Gdańska
Tematy:: business process
business process modelling
knowledge management
procesy biznesowe
modelowanie procesów biznesowych
perspektywa wiedzy
Opis:: Process management is considered to be an up-to-date approach to an organization’s operation, while process structures offer a sense of order. The main objective of this article is to identify the business process modelling in knowledge management perspective in contemporary organizations.
Zarządzanie procesowe stanowi fundament wielu inicjatyw zarówno teoretycznych, jak i badawczych. Głównym celem artykułu jest identyfikacja modelowania procesów biznesowych we współczesnych organizacjach z uwzględnieniem perspektywy gromadzenia i wykorzystywania wiedzy.
Źródło:: Przedsiębiorstwo we współczesnej gospodarce - teoria i praktyka; 2017, 2, 21; 7-16
2084-6495
Pojawia się w:: Przedsiębiorstwo we współczesnej gospodarce - teoria i praktyka
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 2.

Tytuł:: Business processes and performance management of medium-sized outpatient clinics through the Sars-Cov-19 period. A case study from Poland
Autorzy:: Bitkowska, Agnieszka
Korneta, Piotr
Hawrysz, Liliana
Powiązania:: https://bibliotekanauki.pl/articles/27313542.pdf
Data publikacji:: 2022
Wydawca:: Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:: business processes management
performance management
healthcare
BPM
governance
Sars-Cov-19
zarządzanie procesami biznesowymi
zarządzanie wydajnością
opieka zdrowotna
rządzenie
Opis:: Purpose: The purpose of this paper is to study how the Sars-Cov-19 pandemic has affected the processes and performance management of medium-sized outpatient clinics in Poland. Given the novelty of the studied area and lack of relevant literature, the case study approach has been employed. Design/methodology/approach: The case study was performed at CortenMedic, a medium 17 sized outpatient clinic located in Poland. We analyzed materials obtained from CortenMedic and interviewed its management board. Following an in-depth restructuring of processes, performance management, and business processes management governance, the CortenMedic adjusted to an environment and has taken advantage of opportunities. Findings: As a result, the CortenMedic recognized outstanding results superior to those before the Sars-Cov-19 period. This study shows that the business processes management and performance management should be dynamic and follow the changes identified inside and outside the companies. The changes through Sars-Cov-19 appear very quickly and are of temporary nature. We postulate the threat of the Sars-Cov-19 pandemic can be converted by the healthcare organizations into an opportunity. Research limitations/implications: Several limitations of our research must be acknowledged. Firstly, we shall note we based our study on only one organization located in Poland. Since we do not compare our results with other Polish and European clinics, obtained in this study results might not be generalizable. Practical implications: The increased role of BPM governance in the pandemic period, as compliance with processes, especially with work safety standards, become of utmost importance, posing a thrill of infection otherwise. In this sense, the postulates of this study might be applicable to other healthcare services providers. Additionally, the results of the paper can provide guidance to a decision-maker or management staff through improving the structure of primary and secondary processes depending on the needs and expectations of a dynamic environment. Social implications: The article’s findings may still offer astute insights to researchers and practitioners who wish to consider more information regarding the importance of the BPM and PM in the healthcare sector through the business process restructuring. Originality/value: The added value of the article is the answer to the question study how the Sars-Cov-19 pandemic has affected the BPM and performance management (PM) of medium 6 sized outpatient clinics in Poland.
Źródło:: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 160; 95--108
1641-3466
Pojawia się w:: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 3.

Tytuł:: Business Process Management based on the project and knowledge perspective
Autorzy:: Bitkowska, Agnieszka
Dziembek, Damian
Gzik, Tomasz
Powiązania:: https://bibliotekanauki.pl/articles/33724385.pdf
Data publikacji:: 2024-07-02
Wydawca:: Szkoła Główna Handlowa w Warszawie. Kolegium Zarządzania i Finansów
Tematy:: business processes management
project
knowledge
Opis:: New technological solutions require an organization to adapt constantly to changes in a dynamic environment. More and more enterprises implement Business Process Management, both at the strategic and operational levels, taking into account the project perspective based on knowledge resources. The aim of the article is to show the usefulness of building links between processes and projects based on knowledge resources in dynamic changeable technological circumstances based on research conducted in Poland. The approach guides Business Process Management activities by supporting organizations in identifying opportunities from business and technology trends and integrating them into business processes with novel value propositions.
Źródło:: Journal of Management and Financial Sciences; 2023, 50; 27-39
1899-8968
Pojawia się w:: Journal of Management and Financial Sciences
Dostawca treści:: Biblioteka Nauki

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