- Tytuł:
- Operations in ISO 9001:2015
- Autorzy:
- Wolniak, Radosław
- Powiązania:
- https://bibliotekanauki.pl/articles/1927444.pdf
- Data publikacji:
- 2020
- Wydawca:
- Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
- Tematy:
-
quality management
ISO 9001
2015
operation
product management
service management
zarządzanie jakością
operacja
zarządzanie produktem
zarządzanie usługami - Opis:
- Purpose: The aim of the paper is to analyse the problems connected with operations realised within an organisation in the ISO 9001:2015 implementation process. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and Polish literature and legal acts connected with the researched topic. Findings: The most important first part of the building operation system in the company is build this system according to ISO 9001:2015 requirements. An organisation, in this case, should plan, implement and control the processes needed to meet the requirements for the provision of products and services. The organisation need to ensure that outputs that do not conform to their requirements are identified and controlled to prevent their unintended use or delivery. The whole organisation should take appropriate actions based on the nature of the nonconformity and its effect on the conformity of products and services. Originality/value: Detailed analysis of all subjects related to organisation of operations under the ISO 9001:2015 standard.
- Źródło:
-
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 148; 783-794
1641-3466 - Pojawia się w:
- Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
- Dostawca treści:
- Biblioteka Nauki