- Tytuł:
- Business process improvement from the Adaptive Case Management perspective
- Autorzy:
- Osuszek, Ł.
- Powiązania:
- https://bibliotekanauki.pl/articles/94931.pdf
- Data publikacji:
- 2015
- Wydawca:
- Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
- Tematy:
-
adaptive case management
business process management
BPM
ACM
IT project management
risk management
zarządzanie procesami biznesowymi
zarządzanie projektami IT
zarządzanie ryzykiem - Opis:
- This paper describes the risks, challenges and outcomes associated with the adaptive approach to business process change and improvement within an organization. The article focuses on aspects related to supporting the company’s business operations (business processes) with information technology tools. This article explains that it is necessary to use Adaptive Case Management (ACM) systems instead of existing Business Process Management (BPM) solutions due to the fact that the latter are demonstrably inadequate in comparison to the more recent adaptive process management concept. The paper addresses the challenges and risks involved in business process optimization. The author argues that ACM is a better tool or approach for adaptive business process improvement, since it significantly reduces the risk inherent in business process improvement. The case studies provided in the paper serve to support this thesis.
- Źródło:
-
Information Systems in Management; 2015, 4, 2; 135-146
2084-5537
2544-1728 - Pojawia się w:
- Information Systems in Management
- Dostawca treści:
- Biblioteka Nauki
Artykuł