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    Wyświetlanie 1-3 z 3
    Tytuł:
    Considerations in the use of work-from-home (WFH) for post-pandemic planning and management
    Autorzy:
    Manko, Barbara A.
    Powiązania:
    https://bibliotekanauki.pl/articles/2064455.pdf
    Data publikacji:
    2021
    Wydawca:
    Uniwersytet Zielonogórski. Wydział Ekonomii i Zarządzania
    Tematy:
    work-from-home
    WFH
    remote work
    post-pandemic management
    post-lockdown management
    giving access to information
    praca zdalna
    praca z domu
    pandemia
    lockdown
    organizacja pracy
    dostęp do informacji
    Opis:
    After widespread use of work-from-home (a.k.a. ‘remote work’) during the COVID-19 pandemic, many organizations intend to continue or expand its use into the future. This paper presents a literature review and results from an original survey, both of which point to key considerations for planners and managers. Subjects that are highlighted include: giving remote workers access to job-related information they need; recognizing that certain types of tasks may be more challenging to manage in WFH, such as loosely specified tasks and those involving substantial change or newness; and issues that arise in regard to morale and motivation.
    Źródło:
    Management; 2021, 25, 1; 118--140
    1429-9321
    2299-193X
    Pojawia się w:
    Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Analyzing an Unconventional Success Story Chick-fil-A Fast Food Restaurants in the USA
    Autorzy:
    Manko, Barbara A.
    Powiązania:
    https://bibliotekanauki.pl/articles/2174421.pdf
    Data publikacji:
    2022
    Wydawca:
    Uniwersytet Zielonogórski. Wydział Ekonomii i Zarządzania
    Tematy:
    Chick-fil-A
    fast food restaurant
    quick service restaurant
    customer service
    social media
    employees
    customers
    American restaurants
    franchised restaurant
    employee satisfaction
    management practice
    Opis:
    The U.S. fast-food chain Chick-fil-A, Inc. has prospered financially and scored multiple rankings at or near the top of its industry by using unconventional management practices, including some that appear to be drawbacks. This paper attempts what previous academic research has not: a thorough analysis of Chick-fil-A’s practices and policies, looking at how they might function as “success factors” and how the company has turned apparent disadvantages into advantages. The practices and policies include an unusual approach to franchising, a limited menu, private ownership, absence of global expansion, a distinctive focus on customer service and employee relations, and an explicitly Christian corporate culture. Chick-fil-A’s success, with a business model that does not fit the mold of other fast-food chains, makes the company a promising subject for further research by anyone wishing to study unconventional forms of differentiation for competitive advantage.
    Źródło:
    Management; 2022, 26, 1; 118--143
    1429-9321
    2299-193X
    Pojawia się w:
    Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Success factors in managing remote work: a global perspective
    Autorzy:
    Manko, Barbara A.
    Rosiński, Jerzy
    Powiązania:
    https://bibliotekanauki.pl/articles/2032985.pdf
    Data publikacji:
    2021
    Wydawca:
    Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
    Tematy:
    remote work
    managing remote work
    managing online
    work-from-home
    online productivity
    online morale
    management
    pandemic management
    praca zdalna
    zarządzanie pracą zdalną
    zarządzanie online
    praca w domu
    wydajność online
    morale online
    zarządzanie
    zarządzanie pandemią
    Opis:
    Introduction/background: This paper identifies and analyzes key considerations in managing online, work-from-home business operations. The literature review summarizes research done both previous to and during Covid-19 shutdowns. An original, international survey, conducted in August 2020, polled managers and professional leaders in multiple industries. Aim of the paper: The best use of our survey is to learn about characteristics of remote work, and possible success factors in managing it, which tend to prevail across industry sectors and geographies. Further, our review of the literature is offered as a concise and practical summary of previous research. Altogether, we hope this paper will serve as a step toward building a wide-ranging, well-rounded body of knowledge on the management of remote work, which will be useful to practitioners and scholars alike. Materials and methods: In August 2020 the authors conducted an international, cross-sector survey that drew responses from 158 individuals. The LimeSurvey consisted of 26 questions exploring organizational responses to the pandemic and how people had been managing the transition to remote work. Along with the structured questions - which typically asked respondents to check one answer from a list of possible replies - there were spaces for open-ended comments. Results and conclusions: Analysis and commentary on survey results has largely been done in the sections above. We would conclude, first, by repeating and summarizing a few key points. Providing technologies and tech support for remote work is necessary, but giving remote workers access to the information they need, when they need it, is mission-critical and may be more of a challenge.
    Źródło:
    Organizacja i Zarządzanie : kwartalnik naukowy; 2021, 1; 41-56
    1899-6116
    Pojawia się w:
    Organizacja i Zarządzanie : kwartalnik naukowy
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
      Wyświetlanie 1-3 z 3

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