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Wyświetlanie 1-5 z 5
Tytuł:
Innovation in Public Service Delivery in Terms of Shared Services Centres in Local Governments: A Case Study of the City of Toruń (Poland)
Autorzy:
Gawłowski, Robert
Modrzyński, Paweł
Powiązania:
https://bibliotekanauki.pl/articles/904295.pdf
Data publikacji:
2019
Wydawca:
Uniwersytet Ekonomiczny w Krakowie, Małopolska Szkoła Administracji Publicznej
Tematy:
public management
innovation in public management
shared services centres
collaborative governance
reforming public administration
Opis:
Objectives: The public sector has been subjected to financial pressure. One of the tools to improve the environment of the public sector entities and introduce greater management flexibility in governance is establishing Shared Services Centres (SSCs). Research: The article presents a case study regarding the implementation process and the effectiveness assessment of this solution based on the example of the city of Toruń. Research Design & Methods: The paper provides a case study of SSC of the city of Toruń. Findings: Based on the results, it can be concluded that the key barrier to the implementation of SSCs as the innovation tool of public management is the lack of understanding of business management tools among directors of public sector units that were not involved in the issue of management efficiency. Implications / Recommendations: What appears to be the most challenging is the sociological factor that matters in terms of SSCs implementation. Social capital of the units’ directors, trust, and reciprocity is much more important than institutional arrangements. Contribution / Value Added: The paper shows the first evaluation of SSC in local government in Poland based on a case study. It is believed that this approach might be very fruitful for further theoretical research and practical implementation. Article classification: research article
Źródło:
Zarządzanie Publiczne / Public Governance; 2019, 4(50); 39-53
1898-3529
2658-1116
Pojawia się w:
Zarządzanie Publiczne / Public Governance
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Co-Production of Public Services in Terms of the Polish Experience
Autorzy:
Gawłowski, Robert
Powiązania:
https://bibliotekanauki.pl/articles/594364.pdf
Data publikacji:
2018
Wydawca:
Wydawnictwo Adam Marszałek
Tematy:
co-production
public services
public management
public policy
public administration
Opis:
Co-production of public services is an increasingly popular tool in public management, although it is still a new phenomenon in Poland. Despite the attention researchers give to co-production, some significant gaps remain. In this article, the author attempts to examine the legal possibility of implementing co-production by the Polish local government by local initiative and Solecki Fund. The article aims to examine how major Polish cities gathered in Union in Polish Metropolises used local initiatives. The next step in research is to find out how Solecki Fund is spread among rural areas according to statistical data. It is proved that only a handful of local governments in Poland are truly engaged in co-production. However, Solecki Fund can be shown as an excellent example of citizens’ engagement. It is presented a possible agenda on what can be done to make co-production more popular and used on a regular basis not only in metropolitan but also rural areas.
Źródło:
Polish Political Science Yearbook; 2018, 1 (47); 110-120
0208-7375
Pojawia się w:
Polish Political Science Yearbook
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Co-production as a tool for realisation of public services
Autorzy:
Gawłowski, Robert
Powiązania:
https://bibliotekanauki.pl/articles/904175.pdf
Data publikacji:
2018
Wydawca:
Uniwersytet Ekonomiczny w Krakowie, Małopolska Szkoła Administracji Publicznej
Tematy:
public management
public policy
co-production
public governance
social participation
Opis:
Objective: New public governance is one of the most popular paradigms in public administration management. The aim of this article is to examine the co-production of public services, which is gaining interest in many European countries, including Poland, and to find out how co-production is defined, what the reasons to pay attention to this tool are, how we can distinguish between different models of co-production and, last but not least, what the possibilities and drawbacks of introducing it into practice are. Research Design & Methods: The article is a literature review based on the most important public management journals. Findings: In conclusion, the author shows new ways of defining co-production and presents a proposal for further research strategies for the co-production of public services. Implications / Recommendations: The meaning of co-production of public services has varied over the last few years due to the fact that various new elements have emerged. Therefore there is still a huge field, to cover such as conducting research about the use of social media in the co-production of public services. Contribution / Value Added: The most recent literature review about co-production was conducted by Vooberg in 2014. As a result, this article refreshes the knowledge about it and proposes a new research agenda for the future.
Źródło:
Zarządzanie Publiczne / Public Governance; 2018, 2(44); 71-81
1898-3529
2658-1116
Pojawia się w:
Zarządzanie Publiczne / Public Governance
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Finance Management in Local Government Shared Services Centres in Poland – Primary Experiences
Zarządzanie finansami w samorządowych centrach usług wspólnych w Polsce – pierwsze doświadczenia
Autorzy:
Gawłowski, Robert
Modrzyński, Paweł
Powiązania:
https://bibliotekanauki.pl/articles/525568.pdf
Data publikacji:
2018-05-08
Wydawca:
Uniwersytet Warszawski. Wydawnictwo Naukowe Wydziału Zarządzania
Tematy:
shared services centres
public management
effectiveness of administrative services
centra usług wspólnych zarządzanie publiczne
finanse publiczne
efektywność obsługi administracyjnej
Opis:
Based on an amendment of the act on gmina local government and certain other acts of October 2015, legal solutions were introduced to enable the establishment of shared services centres in the local government administration structure. Their task is to increase the flexibility and efficiency of the management of local government units. The aim of the paper is to find out about the first experiences of capital cities of voivodeships, and to indicate the most commonly functioning organisational models. The studies were based on the analysis of resolutions establishing shared services centres and the analysis of city budgets.
Na podstawie nowelizacji ustawy o samorządzie gminnym i niektórych innych ustaw z października 2015 roku wprowadzone zostały rozwiązania prawne umożliwiające powołanie w strukturze administracji samorządowej – centrów usług wspólnych. Ich zadaniem jest zwiększenie elastyczności i sprawności zarządzania jednostkami samorządowymi. Celem artykułu jest sprawdzenie pierwszych doświadczeń miast wojewódzkich oraz wskazanie najczęściej funkcjonujących modeli organizacyjnych. Podstawą badań była analiza uchwał powołujących centra usług wspólnych, a także budżetów miast.
Źródło:
Problemy Zarządzania; 2018, 2/2018 (74); 143-159
1644-9584
Pojawia się w:
Problemy Zarządzania
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Creating public value through collaborative governance? Organization and management of shared services centers in the metropolitan cities in Poland
Autorzy:
Modrzyński, Paweł
Gawłowski, Robert
Powiązania:
https://bibliotekanauki.pl/articles/325550.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
public sector management
co-creation of public value
collaborative governance
shared services centers
zarządzanie sektorem publicznym
współtworzenie wartości publicznej
współrządzenie
centra usług wspólnych
Opis:
Collaborative management means creating organizational structures based on cooperation, and thus creating more effectiveness in the area of management and economic calculation. This article presents the assessment of shared service centers (SSCs) operating the 12 largest Polish cities. The purpose of this article is to attempt to evaluate the effects of implementing a tool characteristic of business into the public sector. The conducted research allowed to define the goals that local governments associate with the creation of SSCs, gave the answer to the questions to what extent the above objectives were achieved, what were the threats to the process of putting in place organizational changes and what competences of the management staff of the serviced entities were crucial in the process. The final conclusion is that changing location of back-office service provides quick success in terms of operational actions, but demands additional skills of managers in order to receive public value.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 135; 151-168
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
    Wyświetlanie 1-5 z 5

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