Temat: communication noise - Katalog OPAC zbiorów

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Tytuł:: Evaluation of Noise Exposure and Hearing Threshold Levels Among Call Centre Operators
Autorzy:: Pawlaczyk-Łuszczyńska, Małgorzata
Zamojska-Daniszewska, Małgorzata
Zaborowski, Kamil
Dudarewicz, Adam
Powiązania:: https://bibliotekanauki.pl/articles/176315.pdf
Data publikacji:: 2019
Wydawca:: Polska Akademia Nauk. Czasopisma i Monografie PAN
Tematy:: communication headsets
occupational exposure to noise
hearing threshold levels
hearing loss
noise-induced hearing loss
Opis:: The aim of this study was to evaluate the hearing status of call centre operators in relation to their noise exposure. Conventional pure-tone audiometry and extended high-frequency audiometry were performed in 49 workers, aged 22-47 years (mean ± SD: 32.0 ± 6.0 years), working in call centre from 1.0 to 16.5 years (mean ± SD: 4.7 ± 2.9 years). Questionnaire inquiry aimed at collecting personal data, the information on communication headset usage habits, self-assessment of hearing ability and identification of risk factors for noise-induced hearing loss were also carried out. Sound pressure levels generated by the communication headset were determined using the artificial ear technique specified in CSA Z107.56-13 (2013) standard. The background noise prevailing in offices was also measured according to PN-N-01307 (1994) and PN-EN ISO 9612 (2011). Personal daily noise exposure levels in call centre operators varied from 66 to 86 dB (10-90th percentile). About half of the study subjects had normal hearing in the standard frequencies (from 250 to 8000 Hz) in both ears, while only 27.1% in the extended high-frequencies (9-16 kHz). Moreover, both high-frequency and speech-frequency hearing losses were observed in less than 10% of audiograms, while the extended high-frequency threshold shift was noted in 37.1% of analysed ears. The hearing threshold levels of call centre operators in the frequency of 0.25-11.2 kHz were higher (worse) than the expected median values for equivalent (due to age and gender) highly screened population specified in ISO 7029 (2017). Furthermore, they were also higher than predicted for 500-4000 Hz according to ISO 1999 (2013) based on the results of noise exposure evaluation.
Źródło:: Archives of Acoustics; 2019, 44, 4; 747-759
0137-5075
Pojawia się w:: Archives of Acoustics
Dostawca treści:: Biblioteka Nauki

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Tytuł:: Noise exposure and hearing status among employees using communication headsets
Autorzy:: Pawlaczyk-Łuszczyńska, Małgorzata
Dudarewicz, Adam
Zaborowski, Kamil
Zamojska-Daniszewska, Małgorzata
Powiązania:: https://bibliotekanauki.pl/articles/2153012.pdf
Data publikacji:: 2022
Wydawca:: Instytut Medycyny Pracy im. prof. dra Jerzego Nofera w Łodzi
Tematy:: noise-induced hearing loss
pure-tone audiometry
otoacoustic emissions
communication headsets
occupational exposure to noise
extended high-frequency audiometry
Opis:: Objectives The objective of this study was to assess the hearing of employees using communication headsets with regard to their exposure to noise. Material and Methods The study group comprised 213 employees, including 21 workers of the furniture industry, 15 court transcribers and 177 call center operators, aged 19–55 years, working with headsets for a period of up to 25 years. All the participants underwent a standard puretone audiometry, extended high-frequency audiometry (EHFA) as well as transient-evoked otoacoustic emissions (TEOAEs) and distortion-product otoacoustic emissions (DPOAEs). Noise exposure from headsets was evaluated using the microphone in a real ear technique according to PN-EN ISO 11904-1:2008. Results Personal daily noise exposure levels ranged 57–96 dB and exceeded 85 dB only in 1.4% of the call center operators. Forty-two percent of the participants had bilateral normal hearing in the standard frequency range of 250–8000 Hz, and 33% in the extended highfrequency range of 9–16 kHz. It was found that DPOAEs were present bilaterally in 59% of the participants. Reproducibility of TEOAE at >70% and signal-to-noise ratio at >6 was exhibited by 42% and 17% of them, respectively. The 3 subgroups of workers differed in age, gender, noise exposure and type of headsets in use. However, after adjusting for age and gender, significant differences between these subgroups in terms of hearing were mostly visible in EHFA. A significant impact of age, gender, daily noise exposure level and current job tenure on hearing tests results was also noted among the call center operators and the transcribers. The most pronounced were the effects of age and gender, whereas the impact of the daily noise exposure level was less evident. Conclusions It seems that EHFA is useful for recognizing early signs of noise-induced hearing loss among communication headset users. However, further studies are needed before any firm conclusions concerning the risk of hearing impairment due to the use of such devices can be drawn.
Źródło:: International Journal of Occupational Medicine and Environmental Health; 2022, 35, 5; 585-614
1232-1087
1896-494X
Pojawia się w:: International Journal of Occupational Medicine and Environmental Health
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 3.

Tytuł:: Ocena narażenia na hałas i ryzyko uszkodzenia słuchu u pracowników używających słuchawkowych zestawów komunikacyjnych lub słuchawek
Evaluation of noise exposure and risk of hearing impairment in employees using communication headsets or headphones
Autorzy:: Pawlaczyk-Łuszczyńska, Małgorzata
Zaborowski, Kamil
Zamojska-Daniszewska, Małgorzata
Dudarewicz, Adam
Rutkowska-Kaczmarek, Paulina
Powiązania:: https://bibliotekanauki.pl/articles/2162599.pdf
Data publikacji:: 2019-02-28
Wydawca:: Instytut Medycyny Pracy im. prof. dra Jerzego Nofera w Łodzi
Tematy:: ekspozycja zawodowa
hałas
uszkodzenie słuchu
pomiar hałasu
szacowanie ryzyka
słuchawkowe zestawy komunikacyjne
occupational exposure
noise
hearing loss
noise measurement
risk assessment
communication headsets
Opis:: Wstęp Celem pracy była ocena narażenia na hałas i ryzyka uszkodzenia słuchu spowodowanego hałasem wśród użytkowników słuchawkowych zestawów komunikacyjnych lub słuchawek. Materiał i metody W grupie 74 pracowników (wiek: 31,8±7,3 roku), w tym personelu lotnictwa wojskowego (N = 12), transkrybentów (N = 18) i telemarketerów (N = 44), przeprowadzono pomiary hałasu i badania kwestionariuszowe. Poziomy dźwięku emitowanego przez słuchawkowe zestawy komunikacyjne (lub słuchawki) zmierzono z zastosowaniem techniki microphone in the real ear (MIRE) i techniki sztucznego ucha, odpowiednio, według norm PN-EN ISO 11904-1:2008 i CSA Z107.56-13. Ryzyko uszkodzenia słuchu wywołanego hałasem oszacowano zgodnie z wytycznymi normy PN-ISO 1999:2000. Wyniki Mierzone pod słuchawkami i słuchawkowymi zestawami komunikacyjnymi z zastosowaniem technik MIRE i sztucznego ucha wartości równoważnego poziomu dźwięku A (odpowiadającego warunkom pola rozproszonego) wynosiły, odpowiednio, 67–86 dB (10–90 percentyl) i 68–89 dB (10–90 percentyl). Badani pracownicy używali tych urządzeń średnio przez 1,5–8 godz. dziennie (10–90 percentyl). Ekspozycja na takie poziomy dźwięku przez 40 lat pracy wiąże się z ryzykiem uszkodzenia słuchu (średni próg słuchu dla częstotliwości 2, 3 i 4 kHz > 25 dB) sięgającym 10–12% (technika MIRE) lub 19–22% (technika sztucznego ucha). Wartości indywidualnego dziennego poziomu ekspozycji na hałas w badanej grupie wynosiły 71–85 dB (10–90 percentyl). Część pracowników skarżyła się na problemy z rozumieniem mowy w hałaśliwym otoczeniu (28,4%) i słyszeniem szeptu (16,2%) oraz zauważyła przejściowe skutki słuchowe po pracy z zastosowaniem słuchawkowych zestawów komunikacyjnych lub słuchawek (16,2–25,7%). Wnioski Wskazane jest objęcie użytkowników słuchawkowych zestawów komunikacyjnych i słuchawek programem ochrony słuchu oraz kontynuowanie badań wśród pracowników innych branż. Med. Pr. 2019;70(1):27–52
Background The aim of the study was to assess the noise exposure and risk of noise-induced hearing loss (NIHL) among users of communication headsets (CHs) or headphones. Material and Methods Noise measurements and questionnaire surveys were carried out in 74 workers (aged: 31.8±7.3 years), including military aviation personnel (N = 12), transcribers (N = 18) and call center operators (N = 44). Sound pressure levels (SPLs) emitted by CHs (or headphones) were determined using the microphone in the real ear (MIRE) technique and artificial ear techniques according to PN-EN ISO 11904-1:2008 and CSA Z107.56-13, respectively. The risk of NIHL was evaluated in accordance with PN-ISO 1999:2000. Results The diffused-field-related A-weighted equivalent-continuous SPLs measured under CHs (or headphones) using the MIRE and artificial ear techniques reached values of 67–86 dB (10–90th percentile) and 68–89 dB (10–90th percentile), respectively. The study subjects used these devices 1.5–8 h (10–90th percentile) per day. Exposure to such noise levels for 40 years of employment causes the risk of hearing impairment (mean hearing threshold level for 2, 3 and 4 kHz > 25 dB) up to 10–12% (MIRE technique) or 19–22% (artificial ear technique). Individual daily noise exposure levels in study group varied 71–85 dB (10–90th percentile). A number of workers complained of problems with understanding speech in noisy environment (28.4%) and hearing whisper (16.2%) and experienced post-work temporary hearing symptoms (16.2–25.7%) as well. Conclusions The users of CHs and headphones should be included in the hearing conservation program. Further studies are also needed among employees of other industries. Med Pr. 2019;70(1):27–52
Źródło:: Medycyna Pracy; 2019, 70, 1; 27-52
0465-5893
2353-1339
Pojawia się w:: Medycyna Pracy
Dostawca treści:: Biblioteka Nauki

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