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Wyszukujesz frazę "passenger service" wg kryterium: Temat


Wyświetlanie 1-2 z 2
Tytuł:
Strategies and Measures to Improve the Work Environment of Service Crew on Board Swedish Passenger Vessels
Autorzy:
Praetorius, G. P.
Österman, C.
Hult, C.
Powiązania:
https://bibliotekanauki.pl/articles/117608.pdf
Data publikacji:
2018
Wydawca:
Uniwersytet Morski w Gdyni. Wydział Nawigacyjny
Tematy:
passenger vessels
service crew
Swedish vessels
Swedish maritime cluster
Swedish passenger vessels
weafarers
Swedish
Rapid Upper Limb Assessment (RULA)
seafarers' work
Opis:
This paper presents findings from three workshops focused on the physical, organizational and social work environment of service crew working on board Swedish passenger vessels. The first workshop aimed to identify underlying causes of long-term sick leave among employees in the service department, and potential measures that can be taken to reduce ill-health. The second and third workshop explored knowledge of available methods to identify occupational safety and health risks, and suggest health-promotion strategies at individual, team and company levels. A total of 58 persons from the Swedish maritime cluster participated in the workshops. During the workshops, open and structured brainstorming was used to create affinity diagrams to systematically summarize the identified causes, risks and strategies. Although the results presented in this article stem from a research project focused on Swedish passenger vessels, many of the findings may be transferable to an international maritime setting towards a deeper understanding of seafarers’ work environment and working conditions.
Źródło:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation; 2018, 12, 3; 587-595
2083-6473
2083-6481
Pojawia się w:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The committed service crew – the impact of passenger proximity on organizational commitment and job satisfaction
Autorzy:
Sandberg, C.
Hult, C.
Österman, C.
Praetorius, G.
Powiązania:
https://bibliotekanauki.pl/articles/1841605.pdf
Data publikacji:
2020
Wydawca:
Uniwersytet Morski w Gdyni. Wydział Nawigacyjny
Tematy:
committed service crew
organizational commitment
job satisfaction
passenger
ship crews
Swedish Seafarers
International Social Survey Programme
Statistical Package Social Science
Opis:
The present study focuses on the pattern of organizational commitment and job satisfaction among seafarers working on passenger vessels, compared to those working on board other types of ships. The dependent variable in the study is organizational commitment. Work position, age and job satisfaction are used as independent variables. The question posed in this study is whether the pattern of organizational commitment and job satisfaction differ depending on the proximity to passengers. The material is based on a survey sent to a random sample of seafarers in the Swedish Transport Agency’s register of seafarers. It has been analyzed with descriptive statistics and multivariate regressions comparing the two categories of vessels. The results show that organizational commitment is higher on passenger vessels, while the effect of job satisfaction on organizational commitment is slightly higher for ships that do not carry passengers. For managers in the service department, the level of commitment is to a higher extent dependent on job satisfaction. Development and communication of career options and opportunities for the service crew is suggested as a way to enhance organizational commitment and job satisfaction among this group.
Źródło:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation; 2020, 14, 3; 595-600
2083-6473
2083-6481
Pojawia się w:
TransNav : International Journal on Marine Navigation and Safety of Sea Transportation
Dostawca treści:
Biblioteka Nauki
Artykuł
    Wyświetlanie 1-2 z 2

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