- Tytuł:
- Awareness of IT governance and ITSM in small and medium enterprises in Western and Central Europe
- Autorzy:
- Put, D.
- Powiązania:
- https://bibliotekanauki.pl/articles/95161.pdf
- Data publikacji:
- 2012
- Wydawca:
- Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
- Tematy:
-
business strategy
IT strategy
IT
IT governance
ITSM
SME
zarządzanie strategiczne - Opis:
- IT governance principles and ITSM methodologies are more and more often used by contemporary organisations. Big companies are usually aware of their advantages. But the question arises, if small and medium enterprises are also familiar with these philosophies and methods, since there is a considerable number of barriers hindering their implementation, e.g.: complexity of methodologies, overwork, lack of awareness, lack of knowledge of actual IT trends, lack of trainings offered to SMEs and natural reluctance to changes. In this paper the level of IT governance and ITSM awareness in SMEs operating on six regions in Western and Central Europe on the basis of a survey conducted within them is analysed. Four criteria have been taken under consideration: IT strategy, awareness of contemporary IT trends, implemented or planned projects and methods of investment in IT.
- Źródło:
-
Information Systems in Management; 2012, 1, 2; 136-147
2084-5537
2544-1728 - Pojawia się w:
- Information Systems in Management
- Dostawca treści:
- Biblioteka Nauki
Artykuł