- Tytuł:
- Customer attributes impact on perceived quality of childrens furniture - Kano model
- Autorzy:
- Jagusiak-Kocik, Marta
- Powiązania:
- https://bibliotekanauki.pl/articles/104098.pdf
- Data publikacji:
- 2020
- Wydawca:
- Stowarzyszenie Menedżerów Jakości i Produkcji
- Tematy:
-
quality
new product
Kano model
children’s furniture
travel cot
jakość
nowy produkt
model Kano
meble dziecięce
łóżeczko turystyczne - Opis:
- The paper presents the use of the Kano model and the questionnaire contained in it to analyze customer preferences in relation to children's furniture - a travel cot. A representative group of 30 people was created. The survey showed which attributes of the travel cot were assessed by the respondents as must-have, one dimensional, and which are excitement attributes (delighters) and mistakes for them. The study will help design a new travel cot model according to expectations of customers - future parents and parents of young children.
- Źródło:
-
Quality Production Improvement - QPI; 2020, 2, 1; 53-59
2657-8603 - Pojawia się w:
- Quality Production Improvement - QPI
- Dostawca treści:
- Biblioteka Nauki
Artykuł