- Tytuł:
- Assessment of chosen aspects of quality policy in selected industrial enterprises
- Autorzy:
- Molenda, Michał
- Powiązania:
- https://bibliotekanauki.pl/articles/323631.pdf
- Data publikacji:
- 2019
- Wydawca:
- Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
- Tematy:
-
quality
quality policy
quality management
quality management system
QMS
improvement
Total Quality Management
TQM
jakość
polityka jakości
zarządzanie jakością
system zarządzania jakością
SZJ
doskonalenie
kompleksowe zarządzanie jakością - Opis:
- The article presents the issues that arise in the establishment and actual activation of Quality Policies. The first part of the article describes the essence of the Quality Policy and its implications for the structure, functioning and effectiveness of the enterprise management system in the area of quality. It also describes selected factors that mainly determine the Quality Policy, and includes the results of research carried out in 2015-2019 among 166 industrial enterprises operating in Poland. The aim of the research was to assess the actual Quality Policy put in place in each enterprise. The data was obtained on the basis of a survey conducted among persons representing middle management. The article contains the results of research on the assessment of selected aspects of the Quality Policy in the area of enterprise improvement. Statistical analysis of the research results allowed an assessment of the level of focus on improvement of enterprises and to compare the results in groups of enterprises with different employment levels and various degrees of independence in determining and implementing Quality Policy.
- Źródło:
-
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2019, 136; 415-426
1641-3466 - Pojawia się w:
- Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
- Dostawca treści:
- Biblioteka Nauki
Artykuł