- Tytuł:
- Multi-criteria evaluation of e-shop methods of delivery from the customers perspective
- Autorzy:
-
Madleňák, Radovan
Madleňáková, Lucia - Powiązania:
- https://bibliotekanauki.pl/articles/1841231.pdf
- Data publikacji:
- 2020
- Wydawca:
- Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
- Tematy:
-
multi-criteria evaluation
topsis
e-shop delivery
last mile delivery
ocena wielokryterialna
dostawa do sklepu internetowego
dostawy ostatniego kilometra - Opis:
- This article focuses on the multi-criteria evaluation of various delivery options in the conditions of chosen e-shop, from the customer’s perspective. The evaluations were performed on conditions of the most popular e-shop in Slovakia and the customer segment was represented by a group of people of productive age. For the multicriteria analysis, the TOPSIS method was chosen. We identified four basic distribution options in the selected e-shop and nine evaluation criteria. The results of this research show the most preferable option for distribution according to the customer’s preference and according to the results of the multi-criteria analysis by TOPSIS.
- Źródło:
-
Transport Problems; 2020, 15, 1; 5-14
1896-0596
2300-861X - Pojawia się w:
- Transport Problems
- Dostawca treści:
- Biblioteka Nauki
Artykuł