Informacja

Drogi użytkowniku, aplikacja do prawidłowego działania wymaga obsługi JavaScript. Proszę włącz obsługę JavaScript w Twojej przeglądarce.

Wyszukujesz frazę "customer data" wg kryterium: Temat


Wyświetlanie 1-3 z 3
Tytuł:
Life Insurance Customers segmentation using fuzzy clustering
Autorzy:
Jandaghi, Gholamreza
Moazzez, Hashem
Moradpour, Zahra
Powiązania:
https://bibliotekanauki.pl/articles/1193938.pdf
Data publikacji:
2015
Wydawca:
Przedsiębiorstwo Wydawnictw Naukowych Darwin / Scientific Publishing House DARWIN
Tematy:
Market segmentation
customer segmentation
data mining
fuzzy clustering
life insurance
Opis:
One of the important issues in service organizations is to identify the customers, understanding their difference and ranking them. Recently, the customer value as a quantitative parameter has been used for segmenting customers. A practical solution for analytical development is using analytical techniques such as dynamic clustering algorithms and programs to explore the dynamics in consumer preferences. The aim of this research is to understand the current customer behavior and suggest a suitable policy for new customers in order to attain the highest benefits and customer satisfaction. To identify such market in life insurance customers, We have used the FKM.pf.niose fuzzy clustering technique for classifying the customers based on their demographic and behavioral data of 1071 people in the period April to October 2014. Results show the optimal number of clusters is 3. These three clusters can be named as: investment, security of life and a combination of both. Some suggestions are presented to improve the performance of the insurance company.
Źródło:
World Scientific News; 2015, 21; 24-35
2392-2192
Pojawia się w:
World Scientific News
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Evaluation of the on-line commercial service quality based on association rules
Autorzy:
Szyda, Monika
Czarnowski, Ireneusz
Powiązania:
https://bibliotekanauki.pl/articles/432412.pdf
Data publikacji:
2017
Wydawca:
Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Tematy:
e-commerce
e-quality evaluation
e-customer satisfaction
association rules
data mining
Opis:
The existing approaches to the evaluation of on-line commercial services quality include various quality indicators. The application of multiple attributes for quality evaluation enables and involves specialized analysis techniques to carry it out. This article proposes to utilize association rules in the quality evaluation of the on-line services. The analysis carried out of the discovered association rules has provided interesting dependencies and relationships on the individual characteristics of the on-line commercial service. On the basis of such on analysis, conclusions can be made regarding the general quality of the on-line commercial services. The discovered dependencies and connections can be used in shaping online commercial service quality. Conclusions from the analysis of the association rules can therefore be used to improve the on-line commercial service quality comprehensively which can lead to the higher satisfaction of e-customers
Źródło:
Informatyka Ekonomiczna; 2017, 1(43); 66-85
1507-3858
Pojawia się w:
Informatyka Ekonomiczna
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Using reporting and data mining techniques to improve knowledge of subscribers; applications to customer profiling and fraud management
Autorzy:
Amat, J.-L.
Powiązania:
https://bibliotekanauki.pl/articles/309287.pdf
Data publikacji:
2002
Wydawca:
Instytut Łączności - Państwowy Instytut Badawczy
Tematy:
data mining
customer profiling
OLAP reporting
fraud management
CRM
real-time marketing
Opis:
One of the main issues of operators today is to be able not only to store and manage the huge amount of data generated by the applications and customer contact points, but also to give value to these data. But this implies using tools for storing the data, to manage it, look at it, understand it, exploit it, generate actions such as marketing campaigns. It is therefore obvious that using one tool for each of these functions will discuss here the technical issues involved and show how we turned them into an easy-to-use solution for business users.
Źródło:
Journal of Telecommunications and Information Technology; 2002, 3; 11-16
1509-4553
1899-8852
Pojawia się w:
Journal of Telecommunications and Information Technology
Dostawca treści:
Biblioteka Nauki
Artykuł
    Wyświetlanie 1-3 z 3

    Ta witryna wykorzystuje pliki cookies do przechowywania informacji na Twoim komputerze. Pliki cookies stosujemy w celu świadczenia usług na najwyższym poziomie, w tym w sposób dostosowany do indywidualnych potrzeb. Korzystanie z witryny bez zmiany ustawień dotyczących cookies oznacza, że będą one zamieszczane w Twoim komputerze. W każdym momencie możesz dokonać zmiany ustawień dotyczących cookies