- Tytuł:
- Knowledge management in intelligent organizations
- Autorzy:
-
Skowron-Grabowska, Beata
Szczepanik, Tomasz
Besta, Petr - Powiązania:
- https://bibliotekanauki.pl/articles/88457.pdf
- Data publikacji:
- 2019
- Wydawca:
- Stowarzyszenie Menedżerów Jakości i Produkcji
- Tematy:
-
courier companies
intelligent organization
courier services
management
knowledge management
firma kurierska
inteligentna organizacja
usługa kurierska
zarządzanie
zarządzanie wiedzą - Opis:
- The aim of the paper was to present the specificity of knowledge management in courier companies as an example of intelligent organizations. Knowledge management is a modern concept that emphasizes using the most valuable resources of enterprises such as employees and it offers conditions for development of knowledge, sharing it, and thinking creatively. The paper presents courier companies as an example of intelligent organizations that use knowledge management in the implementation of courier services. The article presents the results of a survey that identified the use of knowledge in courier companies and analysed the factors that made the surveyed companies become intelligent organizations. The solutions implemented in enterprises that influenced the emergence of a competitive advantage were evaluated. Furthermore, the benefits achieved by the companies surveyed due to knowledge management and the growth of their intelligence were analysed.
- Źródło:
-
System Safety : Human - Technical Facility - Environment; 2019, 1, 1; 1012-1019
2657-5450 - Pojawia się w:
- System Safety : Human - Technical Facility - Environment
- Dostawca treści:
- Biblioteka Nauki
Artykuł