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Wyszukujesz frazę "Business Process Management (BPM)" wg kryterium: Temat


Wyświetlanie 1-6 z 6
Tytuł:
Becoming a Learning Organization Through Dynamic Business Process Management
Autorzy:
Szelągowski, Marek
Powiązania:
https://bibliotekanauki.pl/articles/474954.pdf
Data publikacji:
2014
Wydawca:
Fundacja Upowszechniająca Wiedzę i Naukę Cognitione
Tematy:
knowledge management
learning organization
organizational learning
knowledge acquisition
business process management
BPM
dynamic BPM
Process Mining
process-related knowledge
knowledge-intensive processes
experimenting
Opis:
As customers demand easier access to individualized products and services, companies now face an ongoing problem of how to deliver flexible and innovative solutions while maintaining efficiency and competitiveness. In this environment, the only sustainable form of competitive advantage rests in the ability to learn faster than the competition (de Geus, 1988). The article returns to the somewhat forgotten concept of the learning organization and explores how its principles can be applied with the use of dynamic business process management (dynamic BPM). Enabling in this concept individual or team-based limited experimentation and providing conditions for learning though experience in the course of performing business processes allows for the constant creation of practical knowledge. This article provides examples of how dynamic BPM facilitates the constant creation and verification of practical knowledge, with the aim of improving and adapting processes to maintain the competitive advantage of the organization.
Źródło:
Journal of Entrepreneurship, Management and Innovation; 2014, 10, 1; 147-166
2299-7075
2299-7326
Pojawia się w:
Journal of Entrepreneurship, Management and Innovation
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analiza funkcjonowania e-usług publicznych z wykorzystaniem sieci Petriego
Analysis of the functioning public e-services with using Petri nets
Autorzy:
Janke, P.
Powiązania:
https://bibliotekanauki.pl/articles/322585.pdf
Data publikacji:
2014
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
zarządzanie procesami biznesowymi
automatyzacja procesów
BPM
BPMS
modelowanie procesów biznesowych
zarządzanie publiczne
business process management
process automation
business process modeling
public management
Opis:
W artykule przedstawiono propozycję możliwość zastosowania sieci Petriego jako klasycznej metody opisu procesów organizacji dla analizy usług elektronicznych administracji publicznej. Szczególną uwagę zwrócono na możliwości symulacji funkcjonowania wybranej usługi w konkretnej jednostce.
The paper presents the possibility of using Petri nets as a classical method of describe organization processes in the analysis of e-Government services. Particular attention was paid to the possibility of simulating the operation of the selected service in a particular public administration unit.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2014, 68; 181-188
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Service processes architecture identification at the financial and accounting shared services centre
Autorzy:
Sliż, Piotr
Brennenstuhl, Martyna
Powiązania:
https://bibliotekanauki.pl/articles/1876498.pdf
Data publikacji:
2019
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
BPM
business process management
process orientation
shared services center
SSC
CUW
zarządzanie procesami biznesowymi
orientacja procesowa
Centrum Usług Wspólnych
Opis:
Purpose: The basic aim of the article was to recreate the service processes architecture in the selected financial and accounting shared services centre. Two auxiliary goals (CC) have been assigned to this goal. CC1: Approximation and definition of the current state of knowledge regarding process management on the example of SSC providing accounting and financial services. CC2: Characterization of inputs, outputs and goals for the identified activities in the main service processes in the studied SSC organization. Design/methodology/approach: The following research methods were used to achieve the stated goals: quantitative bibliometric analysis, systematic literature review, statistical methods (LOESS analysis), participant observation and unstructured interview. The R programming language was used in the analysis of time series in the theoretical study. Findings: As a result of the study, the main service processes in the examined organization were identified and recreated, and their goals, inputs, outputs and sets of implemented activities were determined. On this basis, a reproduced map of selected main processes is presented, taking into account the course of activities between them. This article supplements the knowledge on the issues of service processes management in an organization identified as SSC and can set the research framework for subsequent empirical proceedings regarding the examination of the level of maturity of selected processes, the level of implementation of process orientation in SSC, as well as attempting to use the generated event logs database for exploration of processes and comparing their course with reference models. Research limitations/implications: The limitations of the presented article result from the presentation of the example of one shared service centre in Poland and a limited group of respondents who, due to the data security policy in the examined organization, could take part in the study. This prevented, among others, detailed characterization of management processes and support processes related to administration, controlling, accounting, human resources and IT. Practical implications: The results presented in this article have an application value related to the map of the main SSC service processes presented, which can be discounted both by the SSC management staff and process owners in the SSC design space, measurement of processes and identification of customer-supplier relations in external and internal terms. Originality/value: The article fills the cognitive gap related to the lack of reconstruction studies, using the observation and interview method, the structure of main and auxiliary service processes in SSC, which is the basis for further research in the field of formalization, exploration, measurement and management of identified processes.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 149; 595-607
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Business process improvement from the Adaptive Case Management perspective
Autorzy:
Osuszek, Ł.
Powiązania:
https://bibliotekanauki.pl/articles/94931.pdf
Data publikacji:
2015
Wydawca:
Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
Tematy:
adaptive case management
business process management
BPM
ACM
IT project management
risk management
zarządzanie procesami biznesowymi
zarządzanie projektami IT
zarządzanie ryzykiem
Opis:
This paper describes the risks, challenges and outcomes associated with the adaptive approach to business process change and improvement within an organization. The article focuses on aspects related to supporting the company’s business operations (business processes) with information technology tools. This article explains that it is necessary to use Adaptive Case Management (ACM) systems instead of existing Business Process Management (BPM) solutions due to the fact that the latter are demonstrably inadequate in comparison to the more recent adaptive process management concept. The paper addresses the challenges and risks involved in business process optimization. The author argues that ACM is a better tool or approach for adaptive business process improvement, since it significantly reduces the risk inherent in business process improvement. The case studies provided in the paper serve to support this thesis.
Źródło:
Information Systems in Management; 2015, 4, 2; 135-146
2084-5537
2544-1728
Pojawia się w:
Information Systems in Management
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Service processes architecture identification at the financial and accounting shared services centre
Autorzy:
Sliż, Piotr
Brennenstuhl, Martyna
Powiązania:
https://bibliotekanauki.pl/articles/1844909.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
BPM
business process management
process orientation
shared services center
SSC
CUW
zarządzanie procesami biznesowymi
orientacja procesowa
Centrum Usług Wspólnych
Opis:
Purpose: The basic aim of the article was to recreate the service processes architecture in the selected financial and accounting shared services centre. Two auxiliary goals (CC) have been assigned to this goal. CC1: Approximation and definition of the current state of knowledge regarding process management on the example of SSC providing accounting and financial services. CC2: Characterization of inputs, outputs and goals for the identified activities in the main service processes in the studied SSC organization. Design/methodology/approach: The following research methods were used to achieve the stated goals: quantitative bibliometric analysis, systematic literature review, statistical methods (LOESS analysis), participant observation and unstructured interview. The R programming language was used in the analysis of time series in the theoretical study. Findings: As a result of the study, the main service processes in the examined organization were identified and recreated, and their goals, inputs, outputs and sets of implemented activities were determined. On this basis, a reproduced map of selected main processes is presented, taking into account the course of activities between them. This article supplements the knowledge on the issues of service processes management in an organization identified as SSC and can set the research framework for subsequent empirical proceedings regarding the examination of the level of maturity of selected processes, the level of implementation of process orientation in SSC, as well as attempting to use the generated event logs database for exploration of processes and comparing their course with reference models. Research limitations/implications: The limitations of the presented article result from the presentation of the example of one shared service centre in Poland and a limited group of respondents who, due to the data security policy in the examined organization, could take part in the study. This prevented, among others, detailed characterization of management processes and support processes related to administration, controlling, accounting, human resources and IT. Practical implications: The results presented in this article have an application value related to the map of the main SSC service processes presented, which can be discounted both by the SSC management staff and process owners in the SSC design space, measurement of processes and identification of customer-supplier relations in external and internal terms. Originality/value: The article fills the cognitive gap related to the lack of reconstruction studies, using the observation and interview method, the structure of main and auxiliary service processes in SSC, which is the basis for further research in the field of formalization, exploration, measurement and management of identified processes.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 149; 595-607
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Ocena efektywności wdrożenia systemu wspomagania zarządzania procesami biznesowymi BPM
Autorzy:
Osuszek, Łukasz
Stanek, Stanisław
Powiązania:
https://bibliotekanauki.pl/articles/609862.pdf
Data publikacji:
2018
Wydawca:
Uniwersytet Marii Curie-Skłodowskiej. Wydawnictwo Uniwersytetu Marii Curie-Skłodowskiej
Tematy:
IT efficiency evaluation
BPM
return of investment
business process management
process organization
efektywność systemów informatycznych
stopa zwrotu z inwestycji
zarządzanie procesami biznesowymi
organizacja procesowa
Opis:
This article describes the authors’ methodology for evaluating the effectiveness of the implementation of business process management systems (Business Process Management Systems). The current methodology for evaluating the effectiveness of IT systems implementation is too general and ineffective to the specificity of BPM implementations. Literature analysis and research conducted by the authors indicate that the area related to the assessment of the effectiveness of BPM information systems is very complex but at the same time very attractive from a practical and applied point of view. The authors explain the organizational implications of BPM implementation and they point out what gives you the transition from a functionally oriented organization to a process approach. In terms of time, the scope of work covers the key achievements and publications from the BPM systems of the last 20 years. In spatial terms work includes evaluating BPMS implementations in the insurance and energy sectors. Case studies and practical information on implemented business process management systems are presented in the material to prove it’s value.
W niniejszym artykule opisano autorską metodę oceniającą efektywność wdrożenia systemów zarządzania procesami biznesowymi (Business Process Management Systems) przedsiębiorstwa. Obecna metodyka, oceniająca efektywność wdrożeń systemów informatycznych, jest zbyt ogólna i nieefektywna w stosunku do specyfiki wdrożeń systemów BPM. Analiza literatury i przeprowadzone przez autorów badania wskazują, że obszar związany z oceną efektywności systemów informatycznych BPM jest bardzo złożony, ale zarazem bardzo atrakcyjny z praktycznego i aplikacyjnego punktu widzenia. Autorzy opracowania wyjaśniają implikacje organizacyjne związane z wdrożeniem systemu BPM oraz wskazują, co daje przejście z organizacji zorientowanej funkcjonalnie na podejście procesowe. W ujęciu czasowym zakres pracy obejmuje najważniejsze osiągnięcia oraz publikacje z obszaru systemów BPM z ostatnich 20 lat. W ujęciu przestrzennym praca obejmuje ewaluację wdrożeń BPMS w sektorze ubezpieczeniowym i energetycznym. Przedstawiono też studia przypadku oraz praktyczne informacje o zaimplementowanych systemach zarządzania procesami biznesowymi.
Źródło:
Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia; 2018, 52, 2
0459-9586
Pojawia się w:
Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia
Dostawca treści:
Biblioteka Nauki
Artykuł
    Wyświetlanie 1-6 z 6

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