- Tytuł:
- Structured Problem Solving: combined approach using 8D and Six Sigma case study
- Autorzy:
-
Sharma, Mithun
Sharma, Shilpi
Sahni, Sanjeev - Powiązania:
- https://bibliotekanauki.pl/articles/125526.pdf
- Data publikacji:
- 2020
- Wydawca:
- Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
- Tematy:
-
8D
Six Sigma
Structured Problem Solving
customer complaint
defect reduction
ustrukturyzowane rozwiązywanie problemów
skarga klienta
redukcja wad - Opis:
- The current research study aimed to explore the utility of selected problem-solving tools and techniques in root-cause analysis to demonstrate their practical application. An experimental research design adopting a positivist empirical approach with a deductive strategy was followed to assess the effectiveness of a combined (8D & Six Sigma) problem-solving approach in reducing a high defects rate of a mixer shower assembly line. A novel application of the 8D framework in combination with Six Sigma and other analytical tools was found highly effective in reducing the reject rate from 11.84% to 0.11%. Successful identification of the root cause led to the implementation of permanent corrective action ensuring a long-term stable assembly process. The research study provided a problem-solving framework that was found effective in resolving a complex problem and implementing long-term corrective action in an assembly production line. However, this framework can be used in other industries. The research study provides a solution to a high number of leak rejects in a subassembly where “O-seals” are used between mating parts. It also provides analytical tools that were found highly effective during the problem-solving process.
- Źródło:
-
Engineering Management in Production and Services; 2020, 12, 1; 57-69
2543-6597
2543-912X - Pojawia się w:
- Engineering Management in Production and Services
- Dostawca treści:
- Biblioteka Nauki
Artykuł