- Tytuł:
- Supporting knowledge workers : case management model and notation (CMMN)
- Autorzy:
- Grudzińska-Kuna, A.
- Powiązania:
- https://bibliotekanauki.pl/articles/95125.pdf
- Data publikacji:
- 2013
- Wydawca:
- Szkoła Główna Gospodarstwa Wiejskiego w Warszawie. Wydawnictwo Szkoły Głównej Gospodarstwa Wiejskiego w Warszawie
- Tematy:
-
knowledge workers
case management
model
notation
pracownik wiedzy
zarządzanie - Opis:
- Since the intensive computer automation of operational and administrative processes there has been increase in demand for knowledge intensive work. Knowledge workers have significant impact on companies they work in but the processes they use in their work are not well supported by technology. Case management with its data centric and artefact based approach to business process management is emerging as a way to provide knowledge workers with flexibility they need in planning and executing their tasks. In January 2013 Object Management Group released specification of Case Management Model and Notation (CMMN). Aim of this paper is to present CMMN basic concepts and provide some insights in ways how CMMN can be used to support knowledge workers and their effectiveness and efficiency.
- Źródło:
-
Information Systems in Management; 2013, 2, 1; 3-11
2084-5537
2544-1728 - Pojawia się w:
- Information Systems in Management
- Dostawca treści:
- Biblioteka Nauki