- Tytuł:
- Employees satisfaction – innovative approach
- Autorzy:
- Borkowski, S.
- Powiązania:
- https://bibliotekanauki.pl/articles/112029.pdf
- Data publikacji:
- 2014
- Wydawca:
- Stowarzyszenie Menedżerów Jakości i Produkcji
- Tematy:
-
servqual
BOST
innovation
satisfaction index
Servqual
innowacja
indeks satysfakcji - Opis:
- The problem of assessing employee satisfaction is presented in this chapter. It contains suggestions of other, often innovative interpretations of factors. Evaluations of two main areas are also explored: the area of expectation and area of perception. These relationships are: correlation and significance of differentiation averages in pairs homonymous factors. This paper presents an innovative way of presenting the difference of average evaluations between areas - on the scale of assessments. Practical use of the three variants of the interpretation of satisfaction obtained significant difference in the number of factors that meet the conditions of satisfaction. A palette of graphical forms of results are presented to support findings.
- Źródło:
-
Production Engineering Archives; 2014, 3, 2; 39-44
2353-5156
2353-7779 - Pojawia się w:
- Production Engineering Archives
- Dostawca treści:
- Biblioteka Nauki
Artykuł