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    Tytuł:
    Linking a performance management system and competencies: qualitative research
    Autorzy:
    Korenková, Veronika
    Závadský, Ján
    Lis, Marcin
    Powiązania:
    https://bibliotekanauki.pl/articles/125520.pdf
    Data publikacji:
    2019
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    competence
    Z-MESOT
    performance management system
    key performance indicator
    kompetencja
    system zarządzania wydajnością
    kluczowy wskaźnik wydajności
    Opis:
    The main purpose of the paper is to identify the group of indicators that are most widely used in the manufacturing area worldwide, to identify the responsibility and authority for measuring and evaluating business performance, and to create an illustrative competency-based model for a performance management system within a business. The paper covers two areas that are important in the maintenance of sustainable business performance. The first area focuses on a performance management system and its key performance indicators as an important element in every performance management system within a business. The article also presents the theoretical background of the Z-MESOT method, which is applied to define the consistency of these indicators in practice. The second area is dedicated to defining a competency-based model and competences related to the measurement and assessment of performance, which have been extracted from other general competences. This paper presents findings from qualitative research to eliminate the bottlenecks of the Z-MESOT matrix that was transposed into a questionnaire. The questionnaire, as well as structured interviews, helped identify differences in responsibility attributes of the Z-MESOT matrix regarding the size of the researched businesses. The paper offers a list of competences related to the key performance indicators that can be used for following theoretical and practical research.
    Źródło:
    Engineering Management in Production and Services; 2019, 11, 1; 51-67
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Reengineering of production processes and its impact on the financial situation and business performance of the company
    Autorzy:
    Sujová, Andrea
    Simanová, Ľubica
    Marcineková, Katarína
    Powiązania:
    https://bibliotekanauki.pl/articles/125627.pdf
    Data publikacji:
    2019
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    process
    process management
    reengineering
    business performance
    business performance indicator
    proces
    zarządzanie procesem
    przeprojektowanie
    wynik biznesowy
    wskaźnik wydajności biznesowej
    Opis:
    The current competitive environment is only favourable to those companies that can cope with changes and use them to their advantage. The innovation of business processes is required to improve financial performance. Scientific works have not yet offered an effective solution to the monitoring of the impact made by process reengineering on corporate financial results. This work presents the case of a business process reengineering in a particular company to improve its performance. The results of implemented reengineering are analysed from the point of view of the impact made on the financial situation of the company. The paper aims to demonstrate the implementation of reengineering and evaluate its impact on the financial standing of a company and its performance. The practical application of reengineering was made according to Hammer and Champy methodology, which is based on the analysis of production processes in the company, the implementation of selected reengineered production processes and the evaluation of the reengineering impact on the corporate financial situation and performance. During the evaluation, the selected indicators of financial performance, activity indicators, the indebtedness indicator, business performance indicators as a cash flow to measure financial flows and the economic value-added (indicator EVA) were calculated and analysed. Subsequent to financial analyses and based on the selected indicators, the authors concluded that the implemented reengineering of the production process increased the performance and value of the company, which had a positive impact on the company’s financial situation. The funds spent on the proper implementation of the reengineering steps were effectively used, and the reengineering process was also timed. This contribution to the body of theoretic knowledge links the implementation of reengineering and the part of the financial analysis, which is related to the preparation, implementation and reengineering results.
    Źródło:
    Engineering Management in Production and Services; 2019, 11, 3; 106-116
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Kokpit menedżerski jako narzędzie do wizualizacji danych w kontekście zarządzania wiedzą w organizacji
    Performance dashboard as visualisation data tool in organizational knowledge management context
    Autorzy:
    Ziuziański, P.
    Furmankiewicz, M.
    Powiązania:
    https://bibliotekanauki.pl/articles/398913.pdf
    Data publikacji:
    2015
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    kokpit menedżerski
    wizualizacja danych
    zarządzanie wiedzą
    performance dashboard
    data visualization
    knowledge management
    Opis:
    Celem artykułu jest zaproponowanie autorskiej klasyfikacji narzędzi teleinformatycznych wspomagających zarządzanie wiedzą w organizacji i dokładne scharakteryzowanie kokpitu menedżerskiego jako jednego z takich narzędzi. Po wprowadzeniu teoretycznym omówiono zarządzanie wiedzą w organizacji. Następnie opierając się na studium literatury, podjęto próbę usystematyzowania narzędzi, które to zarządzanie wspierają. W konkluzji zaznaczono, że kokpit menedżerski stanowi jedno z narzędzi wspierających zarządzanie wiedzą i proces podejmowania decyzji.
    The article presents subject of performance dashboard, which is used often in organizations in order to knowledge management because of their user-friendly form. The first chapter is an introduction to further theoretical considerations and it is dedicated knowledge management in the organization. Then authors presents their attempt to classify software tools using in knowledge management. The last chapter is a binder earlier considerations, indicating dashboard as a tool for data visualization in the organization which support managers in the decision making process and knowledge management.
    Źródło:
    Ekonomia i Zarządzanie; 2015, 7, 1; 44-60
    2080-9646
    Pojawia się w:
    Ekonomia i Zarządzanie
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Verification of the Job Performance Model based on Employees’ Dynamic Capabilities in organisations under the COVID-19
    Autorzy:
    Bieńkowska, Agnieszka
    Tworek, Katarzyna
    Koszela, Anna
    Powiązania:
    https://bibliotekanauki.pl/articles/2086460.pdf
    Data publikacji:
    2021
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    employee dynamic capabilities
    job performance
    management
    dynamiczne możliwości pracowników
    wydajność pracy
    zarządzanie
    Opis:
    The paper aims to verify the Job Performance Model based on Employees’ Dynamic Capabilities (EDC) and explain the mechanisms shaping job performance based on EDC in an initial phase of the crisis in an organisation due to the Black Swan phenomena, on the example of the COVID-19 pandemic of 2020. Empirical research on Italian organisations affected by the crisis shows that the Model is significantly distorted under such conditions. To verify the internal structure of the Job Performance Model based on EDC under critical conditions, the statistical correlation analysis, linear regression analysis and path analysis were executed using SPSS and SPSS AMOS. The research result of the statistical analysis confirmed that the new version of the Model for organisations under the Black Swan phenomenon was statistically significant without work motivation and job satisfaction. It was also proven that P–J fit still linked EDC and job performance through strengthening work engagement. The research confirmed that the Job Performance Model based on EDC, which has so far been verified under normal working conditions, radically changed its structure during the COVID-19 crisis. This means that factors previously considered important in the Job Performance Model based on EDC have become insignificant in shaping job performance. Therefore, this is an inspiration for further research to verify the Job Performance Model based on EDC in different phases of the crisis.
    Źródło:
    Engineering Management in Production and Services; 2021, 13, 3; 66--85
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Management of changes in business processes: an empirical study in Slovak enterprises
    Autorzy:
    Sujová, A.
    Remeň, O.
    Powiązania:
    https://bibliotekanauki.pl/articles/125584.pdf
    Data publikacji:
    2018
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    change management
    corporate performance
    business process
    zarządzanie zmianami
    wydajność korporacyjna
    proces biznesowy
    Opis:
    Constant change is typical of the current business environment. The ability to manage change is a highly appreciated managerial skill. Being adaptive has become a new competitive advantage of a company. Appropriately and successfully implemented changes can improve corporate performance. This paper aimed to evaluate how Slovak companies had been dealing with change in recent years; whether they had been prepared for it; what tools, methods and concepts they had used; and what ultimately had necessitated them from an economic point of view. The paper explored the current status of change management in the context of business processes particular to Slovak enterprises. A literature review concerning change and process management was provided in order to design appropriate research. The research focused on the level of process-oriented management of change in Slovak enterprises operating in different industrial sectors. The main research method was primary quantitative research via questionnaires. Outputs from the questionnaires were subsequently evaluated by contingency tables and the chi-square test which determined the level of significance via p-value. Research results presented in this paper confirmed a positive influence of business process change on process maturity and corporate performance. The paper contributed to the development of knowledge in the field of change management, namely, process-oriented change management. The creation of a change-based maturity model for enterprises was identified as a new direction for future work with practical implications.
    Źródło:
    Engineering Management in Production and Services; 2018, 10, 3; 37-50
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Controlling Effectiveness Model - empirical research results regarding the influence of controlling on organisational performance
    Autorzy:
    Bieńkowska, Agnieszka
    Powiązania:
    https://bibliotekanauki.pl/articles/1818998.pdf
    Data publikacji:
    2020
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    management
    controlling
    organisational performance
    Controlling Effectiveness Model
    empirical research
    zarządzanie
    kontrolowanie
    wydajność organizacyjna
    Opis:
    The article aims to explain how controlling influences an organisation as a whole, considering the job performance of employees and managers. It describes the development and verification of the Controlling Effectiveness Model, which characterises the impact, the place of each variable and the direction of each relationship in the effort to shape organisational performance. The hypothesis was verified with the help of empirical research, which was conducted with 264 organisations operating in Poland. The survey took place in October 2019. The authors of the article used the CAWI method. Efforts had been made to ensure a diversified research sample encompassing various organisational characteristics. The exploratory and confirmatory factor analysis and the sequentially mediated regression model were used to verify the hypothesis. The empirical research allowed confirming a statistically significant indirect impact of the quality of controlling on organisational performance. This relationship depends on the job performance of managers and employees. The analysis of the impact made by controlling on the job performance of employees and managers as we as the organisational performance resulted in a mediation model (the Controlling Effectiveness Model) and confirmed the effect of controlling on organisational performance through the impact on job performance of managers and employees. The article has practical implications. The organisations that decide to implement controlling should focus on the quality of this management support method. It is not enough to simply implement controlling as organisations need to ensure the correct implementation. In this context, it is also relevant to properly shape functional, organisational and instrumental controlling solutions (tailored to the characteristics of the organisation as a whole, as well as to the environmental conditions, under which the organisation operates), which determine the quality of controlling.
    Źródło:
    Engineering Management in Production and Services; 2020, 12, 3; 28--42
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Order picking and loading-dock arrival punctuality performance indicators for supply chain management: a case study
    Autorzy:
    Marzialia, Micaela
    Rossit, Daniel Alejandro
    Toncovicha, Adrián
    Powiązania:
    https://bibliotekanauki.pl/articles/2105305.pdf
    Data publikacji:
    2022
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    supply chain management
    key performance indicators
    control
    logistics
    operations management
    zarządzanie łańcuchem dostaw
    kluczowe wskaźniki wydajności
    kontrola
    logistyka
    zarządzanie operacjami
    Opis:
    Supply chain activity control is an essential part of Supply Chain Management (SCM), ensuring compliance with customer requirements. This paper presents a case study into the control of SCM activities. The study analysed two areas involving two different SC links associated with order picking, and outsourced truck freights, respectively. The studied company had problems with these links. An approach based on developing a KPI (Key Performance Indicator) was proposed to address the issues. Consequently, different affected processes were analysed and characterised, considering the relevant data for defining a KPI. Then, strategies and methods were devised for data collection and processing regarding the system’s current state. Finally, tools were designed to facilitate the interpretation of the system’s current state and thus, pave the way for the decision-making process on corrective measures.
    Źródło:
    Engineering Management in Production and Services; 2022, 14, 1; 26--34
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Moderating role of corporate reputation in the influence of external support on organisational resilience and performance
    Autorzy:
    Zabłocka-Kluczka, Anna
    Sałamacha, Anna
    Powiązania:
    https://bibliotekanauki.pl/articles/1819008.pdf
    Data publikacji:
    2020
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    management
    corporate reputation
    organisational resilience
    external support
    organisational performance
    zarządzanie
    reputacja firmy
    wydajność organizacyjna
    Opis:
    The article analyses the influence made by corporate reputation on the mediation model for the impact of external support on organisational performance through resilience. The article aims to clarify the mechanism behind the moderating role of corporate reputation played in the influence of external support on organisational performance and considering the mediating role of organisational resilience. The empirical research was made to verify the existence of the relationship and to reach the aim of the paper. The set of hypotheses was built based on the theoretical research and then verified on the sample of 268 organisations operating in Poland. Dependences among the data selected from the theoretical research were analysed using statistical methods, including the correlation with the moderator and the mediated regression analysis. The obtained results clearly showed that corporate reputation was a moderator of the discussed mediation model for the influence of the external support on organisational performance through resilience. The paper contributes to further development of knowledge in organisational resilience management. It clarifies and stresses the role of two external factors: corporate reputation and external support in shaping the resilience of an organisation and its performance. The obtained results imply specific practical recommendations. Since corporate reputation can be the key to achieving greater organisational resilience and performance, special attention should be given to managing this category in an organisation.
    Źródło:
    Engineering Management in Production and Services; 2020, 12, 3; 87--102
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    CRM influence on organisational performance — the moderating role of IT reliability
    Autorzy:
    Tworek, Katarzyna
    Sałamacha, Anna
    Powiązania:
    https://bibliotekanauki.pl/articles/125644.pdf
    Data publikacji:
    2019
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    management
    Customer Relationship Management
    IT in an organisation
    IT reliability
    organisational performance
    zarządzanie
    menedżer ds. relacji z klientami
    IT w organizacji
    niezawodność IT
    wydajność organizacyjna
    Opis:
    This article mainly aims to verify the role of IT reliability as the factor potentially strengthening the CRM influence on organisational performance and conclude whether the IT reliability is indeed an important factor shaping the CRM ability to generate value for an organisation. Methodology. The empirical research was conducted to verify the existence of such a relation. The research was carried out based on the survey performed among organisations, and the sample included 558 entities from Poland and 564 from Switzerland. The statistical analysis of the obtained results was carried out using regression analysis with the moderator. Results. The obtained models clearly show that IT reliability is a moderator of the relation between CRM time-of-use and the organisational performance. The theoretical contribution. The obtained results clearly confirm that the existing IT solutions should support CRM, and with such support, this management method is positively influencing the organisational performance. Such a conclusion seems to be an important contribution to the studied field of research, filling the research gap concerning the mechanism of IT support for CRM. It remains consistent with the views from the literature and contributes to their extension.
    Źródło:
    Engineering Management in Production and Services; 2019, 11, 3; 96-105
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Factors affecting project performance in emerging construction firms: a moderated mediation model
    Autorzy:
    Afzal, Nimra
    Hanif, Aamer
    Powiązania:
    https://bibliotekanauki.pl/articles/2105319.pdf
    Data publikacji:
    2022
    Wydawca:
    Politechnika Białostocka. Oficyna Wydawnicza Politechniki Białostockiej
    Tematy:
    emerging construction firms
    customer focus
    process management
    strategic planning
    project performance
    wschodzące firmy budowlane
    orientacja na klienta
    zarządzanie procesami
    planowanie strategiczne
    realizacja projektu
    Opis:
    This research study explores the relationship between customer focus and the performance of construction projects undertaken by small companies. Additionally, process management in these companies has been studied as a mediator in explaining the relationship between customer focus and project performance. A moderated mediation model has been proposed to investigate the role of strategic planning and its effects on project outcomes. Data was gathered from 326 staff members working at different levels of management in some of Pakistan’s emerging construction companies owned by young entrepreneurs. The study’s findings revealed a positive relationship between customer focus and project performance mediated by process management. Moderation analysis indicates a significant relationship between process management and project performance when moderated by strategic planning. Constraints to the study have been identified, and suggestions for future research have been offered.
    Źródło:
    Engineering Management in Production and Services; 2022, 14, 1; 113--124
    2543-6597
    2543-912X
    Pojawia się w:
    Engineering Management in Production and Services
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
      Wyświetlanie 1-10 z 10

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