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Tytuł:
Obsługa logistyczna obszaru e-commerce
Logistics support area of e-commerce
Autorzy:
Kozerska, M.
Powiązania:
https://bibliotekanauki.pl/articles/326777.pdf
Data publikacji:
2014
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-commerce
operator logistyczny
third party logistics (3PL)
Opis:
Kompleksowe zarządzanie łańcuchem dostaw narzuca konieczność stworzenia zaawansowanego systemu magazynowego, odpowiedniego zaplecza technologicznego i informatycznego. Profesjonalna obsługa logistyczna obszaru e-commerce najczęściej jest związana z dostosowaniem dostępnej infrastruktury do wymagań charakterystycznych w tej gałęzi handlu. Operatorzy logistyczni muszą konsekwentnie i sukcesywnie inwestować w szkolenie własnej kadry, co pozwoli im na realizację trudnych projektów, które zapewnią długookresową współpracę z klientami. Na rozwój kadry mają wpływ przede wszystkim rosnące wymagania klientów. Wynika to głównie z ogromnej konkurencji na rynku usług logistycznych. Branża e-commerce jest prężnie rozwijającą się branżą również na rynku polskim i dlatego czeka nas wiele zmian na rynku logistycznym.
Comprehensive supply chain management necessitate the creation of an advanced storage system, adequate technological facilities and it. Professional logistic support area of e-commerce is concerned mostly with the adaptation of the infrastructure available to meet the needs of this branch of trade. Logistics operators must consistently and successfully invest in the training of its own staff, to enable them to carry out difficult projects that ensure the long-term cooperation with the clients. On the development of human resources have an impact first and foremost the growing requirements of the clients. This is mainly due to the enormous competition in the market for logistics services. E-commerce industry is rapidly growing industry also on the Polish market and, therefore, waiting for us a lot of changes on the logistics market.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2014, 68; 51-60
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Kluczowe wskaźniki efektywności w e-commerce
Key performance indicators in e-commerce
Autorzy:
Zagajewski, A.
Saniuk, S.
Powiązania:
https://bibliotekanauki.pl/articles/323253.pdf
Data publikacji:
2018
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-commerce
KPI
CSF
Key Performance Indicators
Opis:
Effective management of an online store requires learning about the behavior of its customers. This is possible thanks to the analysis of data provided by users. E-commerce systems and integrated tools provide more and more information about users, which raises problems regarding the selection of data for analysis that support decision-making processes. Hence the need to extract the most important information and build a customized indicator system. Theoretical considerations on the characterization of key performance indicators were undertaken in the paper. In order to identify them in e-commerce, key success factors for the purchasing process were proposed. Particular attention has been paid to methods that can positively influence the indications of key performance indicators. The aim of the article is to propose the key performance indicators (KPI) for the assessment of the purchasing process in e-commerce systems.
Skuteczne zarządzanie sklepem internetowym wymaga poznania zachowania jego klientów. Jest to możliwe dzięki analizie danych, które dostarczają użytkownicy. Systemy e-commerce oraz zintegrowane narzędzia dostarczają coraz więcej informacji o użytkownikach, co rodzi problemy dotyczące wyboru danych do analizy, które wspomagają procesy decyzyjne. Stąd potrzeba wyodrębnienia najważniejszych informacji i zbudowania dostosowanego systemu wskaźników. W pracy podjęto teoretyczne rozważania na temat charakterystyki kluczowych wskaźników efektywności. W celu ich identyfikacji w e-commerce zaproponowano kluczowe czynniki sukcesu dla procesu zakupowego. Szczególną uwagę zwrócono na metody, które mogą pozytywnie wpłynąć na wskazania kluczowych wskaźników efektywności. Celem artykułu jest zaproponowanie wybranych, kluczowych wskaźników efektywności (KPI) dla oceny procesu zakupowego w systemach e-commerce.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2018, 118; 692-701
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
E-commerce and GDPR challenges for today’s entrepreneur
Autorzy:
Szymura, Monika
Powiązania:
https://bibliotekanauki.pl/articles/1877551.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-commerce
data
controller
handel elektroniczny
dane
kontroler
Opis:
Purpose: On 25.05.2018, Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) entered into force. This act established new obligations for controllers and other data processors, and their proper implementation can often be a challenge, especially in light of the system of criminal sanctions in cases of non-compliance. The goal of this article is to discuss challenges and consequences in the e-commerce sector related to the changes in personal data protection laws in the industry. Design/methodology/approach: The deliberations are based on the related subject literature and an analysis of the legal provisions applicable in the area under discussion. Findings: The main challenge faced by entrepreneurs is ensuring the safety of personal data at an appropriate level in relation to their potential breaches. This approach is based on technological neutrality and risk, and it results in the requirements to be met by entrepreneurs to become more flexible, and for the implemented protection measures to be relativized. Practical implications: The simplifications introduced by the GDPR are beneficial for small- and medium-sized entrepreneurs for whom data processing is their main activity. It is not required in small organizations, which generate lower costs. Originality/value: The publication discusses the issue from the perspective of the e-commerce industry, explaining in particular the new obligations of controllers, the principles of data processing, and the exercising of data subjects’ rights.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 144; 537-546
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Development of electronic commerce
Autorzy:
Witczyńska, Katarzyna
Powiązania:
https://bibliotekanauki.pl/articles/1861455.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
electronic commerce
direct investment
international investment climate
COVID-19
handel elektroniczny
inwestycje bezpośrednie
międzynarodowy klimat inwestycyjny
Opis:
Purpose: The paper presents the issues related to the development of electronic commerce. Design/methodology/approach: The study used world-bank reports from statista portal. Findings: The purpose of this article is to present the development of electronic commerce and investment climate of Poland on the example of Lower Silesia created by economic, social, political and legal-administrative conditions. The economic conditions inform the foreign investor about the condition of the economy of the country receiving the investment. Functioning types of e-business and basic business models used in e-commerce were also presented. Furthermore, they were characterized by payment methods used in online sales. Based on a chart developed on the basis of statistical data analysis of consumer-preferred online payment methods was also made. Originality/value: The publication presents the results of research conducted on the basis of statista international portal.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 149; 705-713
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Design approach in e-commerce – selected aspects of the business model
Autorzy:
Koloch, Justyna
Szmal, Arkadiusz
Powiązania:
https://bibliotekanauki.pl/articles/27314577.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-commerce
business model
project management
model biznesowy
zarządzanie projektami
Opis:
Introduction/background: E-commerce has become one of the most important innovations in today's economy delivering significant economic value. It is not surprising, therefore, that businesses around the world operating in various industries are inclined to use e-commerce to optimise their performance. The use of e-commerce is fostered by the huge increase in internet accessibility. Businesses working on e-commerce models have the ability to deliver products to customers within a short period of time. These advantages have resulted in a high level of competition in the e-commerce industry today. Some online shops succeed and others fail. The paper looks at this problem from a business model perspective. Business models are generally oriented towards creating value for the customer, but the paper looks for its most valuable components in the context of e-commerce. Aim of the paper: The purpose of the study is to identify the business model of a successful e-commerce company. All its components are analysed, in particular the correlation between the selection factors of the online shop and the consumer values of the shop under study. The paper designs a process for creating a business model for e-commerce. Materials and methods: This paper uses materials from the master's thesis "Business models in ecommerce", defended at the Silesian University of Technology in 2022 by Justyna Koloch. A case study analysing the business model of an e-commerce company was used as the main research method. Results and conclusions: As a result, the paper shows the process of a design approach to building and testing an e-commerce business model. An overview of this process provides a glimpse into the problem of finding effective e-commerce business models. The design approach to creating a business model and the use of different schemes increases sales opportunities, attracts different types of customers and encourages collaboration to achieve success in the highly competitive e-commerce market.
Źródło:
Organizacja i Zarządzanie : kwartalnik naukowy; 2022, 3; 63--76
1899-6116
Pojawia się w:
Organizacja i Zarządzanie : kwartalnik naukowy
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Logistic service as a determinant of customer loyalty in e-commerce
Autorzy:
Skurpel, Dagmara
Powiązania:
https://bibliotekanauki.pl/articles/1929118.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-commerce
logistic service
customer loyalty
7R
obsługa logistyczna
lojalność klientów
Opis:
Purpose: The purpose of this article is to indicate the importance of logistic customer service for building customer loyalty in e-commerce. Design/methodology/approach: The work is of theoretical and empirical nature. The theoretical part was based on the literature on the subject. The empirical part presents analyzes of a secondary study and the results of own research conducted by the author. Findings: Based on the study, it has been shown that the logistics aspects of electronic commerce expressed in the 7R rule are the foundation for creating satisfaction, and thus e-customer loyalty. Research limitations/implications: In the future, it is advised to conduct ongoing research and analysis of customer expectations for e-commerce logistics to respond, in advance, to changing customer preferences. Practical implications: The research results can be a starting point for building customer service strategies by electronic commerce entities. Social implications: Research shows how digitization affects changes in trade, not just electronics. Originality/value: The article is addressed to business practitioners, e-commerce managers, as well as academics and students interested in the subject of customer loyalty and e-commerce.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 147; 259-275
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Perspective of future use of autonomous robots in e-commerce
Autorzy:
Panasewicz, Klaudia
Powiązania:
https://bibliotekanauki.pl/articles/27313715.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
autonomous robot
logistics
e-commerce
modern technological solutions
robot autonomiczny
logistyka
handel elektroniczny
nowoczesne rozwiązania technologiczne
Opis:
Purpose: Identification of the barriers and determinants of the use of autonomous robots in e-commerce. Design/methodology/approach: The research procedure included a review of Polish and foreign literature and survey research. The paper presents the results of a Delphi study among 25 experts of courier services. Findings: The use of autonomous robots may be one of the solutions that will contribute to the improvement of the functionality of processes in enterprises. The process of implementing autonomous robots is associated with building a relationship based on trust between the user and technology Research limitations/implications: Limitations of the conducted research reflects to only one Delphi round. Practical implications: The results of the study may be helpful for transport companies and courier companies in improving the process of delivering parcels. They can be used for elaboration policy, tools and instrument for the purposes of limitation identified under the study main barriers of the application of autonomous robots in the e-commerce. Originality/value: The presented research and conclusions provide practical tips for transport and delivery companies on how to use autonomous robots to improve the process of delivering parcels in the e-commerce sector, based on the results obtained from the Delphi study.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 158; 473--487
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Moduły logistyczne w otwartych systemach sprzedaży internetowej
Logistic modules in the open source e-commerce systems
Autorzy:
Janke, P.
Powiązania:
https://bibliotekanauki.pl/articles/322506.pdf
Data publikacji:
2017
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
sprzedaż internetowa
logistyka
łańcuch dostaw
e-commerce
logistic
supply chain
Opis:
W artykule przedstawiono analizę systemów sprzedaży internetowej z otwartym kodem źródłowym. Szczególną uwagę zwrócono na ilość i funkcjonalność udostępnianych modułów wspierających zadania logistyczne. Opracowanie zawiera ocenę popularności systemów sprzedaży internetowej oraz przegląd rozwiązań logistycznych w polskich sklepach internetowych. Główna część artykułu skupiona jest na wykorzystaniu metody eksploracji danych w ocenie liczby modułów logistycznych badanych systemów sprzedaży internetowej z otwartym źródłem.
This article presents an analysis of open source e-commerce systems. Special attention in the article was paid to the number and functionality of the available modules to support the logistical tasks. The study contains an assessment popularity of e-commerce systems and an overview of logistics solutions in the Polish online stores. The main part of the article presents the use of data mining methods in the evaluation of the number of logistics modules in open source e-commerce systems.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2017, 103; 67-78
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Analysis of the development of e-commerce in Poland from 2010-2020 and its impact on the transport sector
Autorzy:
Macioszek, Elżbieta
Jurdana, Irena
Powiązania:
https://bibliotekanauki.pl/articles/2203061.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-commerce
online store
logistics
transport
transport company
sklep internetowy
logistyka
firma transportowa
Opis:
Trade with the use of internet technology (e-commerce) provides new opportunities for expansion on a larger scale for already existing business entities and offers prospects for rapid development for new companies. This is possible due to the low entry barriers that encourage the sale of products. Online retail trade is gaining increased popularity in Poland. This article aims to analyze e-commerce development in Poland from 2010-2020. This analysis is based on data from the Central Statistical Office. The results of the analysis clearly show that the share of purchases made via the internet has been systematically growing from year to year. This growth contributes to the faster development of transport logistics, as well as the transport of the goods itself.
Źródło:
Zeszyty Naukowe. Transport / Politechnika Śląska; 2022, 116; 197--209
0209-3324
2450-1549
Pojawia się w:
Zeszyty Naukowe. Transport / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The development of the e-commerce market as a challenge for maritime transport and shipping
Autorzy:
Kazmierczak-Piwko, Leszek
Zagajewski, Arkadiusz
Łagutko, Tomasz
Sikora, Marcin
Powiązania:
https://bibliotekanauki.pl/articles/27313570.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
organization of the shipping transport and maritime logistics market
development of e-commerce market
post-pandemic problems of international exchange
market development factors
organizacja rynku transportu morskiego i logistyki morskiej
rozwój rynku e-commerce
postpandemiczne problemy wymiany międzynarodowej
czynniki rozwoju rynku
Opis:
Purpose: The article deals with the development of the e-commerce market as a challenge for international maritime transport and shipping. The aim of the study is to analyze the current, post-andemic factors in the development of the e-commerce market and its impact on the functioning of the maritime transport and shipping market, with an indication of the synthetic implications for changes that should be introduced to improve the functioning of maritime transport, goods responding to the demand expressed on the global e-commerce market. Design/methodology/approach: The article uses the method of analyzing the literature and the method of analyzing data from public statistics on the development and functioning of the e-commerce market as well as shipping and sea transport in 2012-2020. Findings: The main factors of development and problems resulting from the development of the e-commerce market before and after the Covid 19 pandemic were identified as challenges for the transport and shipping of goods by sea. Practical implications: Organization of the supply chain in the area of targeting the development of transport services and international freight forwarding based on maritime transport and shipping. Originality/value: The value and originality of the articles results from a thorough review of the current literature on the subject and statistical data on the functioning of enterprises from the e-commerce market as well as transport and sea freight. The recipients of the results of this work may be managers and persons shaping the rules of functioning on the maritime transport and shipping market.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 160; 315--326
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Circular economy implications for e-commerce - an example of individual returnable packing
Autorzy:
Bukowska-Piestrzyńska, Agnieszka
Powiązania:
https://bibliotekanauki.pl/articles/27313332.pdf
Data publikacji:
2023
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
circular economy
reverse logistics
returnable packaging
gospodarka o obiegu zamkniętym
logistyka odwrócona
opakowanie zwrotne
Opis:
Purpose: Circular economy affects the need for changes in the area of packaging in e-commerce. The article demonstrates the results of the research conducted in the field of expectations regarding the features of the packaging already present on the e-commerce market in accordance with the circular economy model as well as those concerning the online buyers’ expectations regarding the parameters of packaging currently available and planned to be introduced - reusable unit packaging. Design/methodology/approach: A review of the selected literature enabled the depiction of the essence of the circular economy and its implications for the functioning of packaging in e-commerce. Own research was conducted using the survey method - the questionnaire in an electronic form was made available from 04 May to 26 June 2021. 1213 respondents from all over the country took part in the survey. Findings: Effective implementation of circular economy entails the introduction of modifications in each link of the supply chain - including packaging used in e-commerce and reverse logistics, i.e., employment of returnable packaging. This will require the cooperation of product manufacturers with packaging producers, logistics operators and transport companies servicing the last mile, and consequently the creation of new business models in supply chains that require close cooperation in the handling of returnable unit packaging. Research limitations/implications: Since the selection of the sample for the study was non¬random - the snowball method was used, the study itself is unrepresentative and the results cannot be generalized to the entire population of Poland. Research on the implementation of returnable unit packaging in e-commerce should be continued in the light of the circular economy requirements. Practical implications: Study results enable the indication of the features of the returnable unit packaging in e-commerce indicated as important by the respondents, mainly: the material of the packaging (degradable, biodegradable or recyclable); reusability; protection against external factors (including unauthorized opening); packaging size that corresponds to the size of the product; how the product is packaged and the type of closure (e.g. ease of opening); resilience. The respondents see the need to introduce returnable packaging in e-commerce. Social implications: The new social (influence on customer behavior to return packaging) and institutional (redesign of supply chains to improve reverse logistics) conditions will be required to introduce the returnable unit packaging in e-commerce, but then it may contribute to e.g., waste and carbon footprint reduction. Originality/value: The article draws attention to a very narrow section of the circular economy model which covers the reusable unit packaging that can be used in e-commerce (to reduce the scale of packaging waste production in Poland/Europe). The results of the research may be cognitively interesting for the entities that operate on the e-commerce market - both producers of goods and logistics operators.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2023, 169; 173--184
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Źródła podejmowania decyzji w e-usługach
Sources of decision-making in e-services
Autorzy:
Brzozowska, A.
Kabus, J.
Powiązania:
https://bibliotekanauki.pl/articles/324831.pdf
Data publikacji:
2015
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
e-biznes
e-commerce
e-konsument
e-usługi
Internet
e-business
e-consumer
e-services
Opis:
Społeczeństwo informacyjne, które ukształtowało się na przestrzeni ostatnich kilkunastu lat, spowodowało, że Internet stał się nieograniczoną siecią dostępu do rozrywki i wiedzy. Otworzył również drzwi do rozwoju nowego typu biznesu i świadczonych usług. Zaawansowane technologie informatyczne coraz bardziej wspomagają wykonywanie e-usług, umożliwiając ich zdalną personalizację, czyli dostosowanie do wymagań każdego e-konsumenta w każdym zakątku świata. Celem niniejszego artykułu jest przedstawienie modeli stosowanych w e-usługach oraz źródeł podejmowania decyzji w tej branży.
The Information society that has been shaped over the last ten years or so caused that the Internet has become an unlimited network of access to entertainment and knowledge. It has also opened the possibility of development of new types of business and services provided. The more and more advanced information technologies support providing e-services, enabling their remote personalization, that is adjustment to the requirements of each e-customer in every place in the world. The aim of this article is to present the models applied in e-services and the sources of decision-making in this area of business.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2015, 86; 457-467
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Customer engagement projects within the organizational context: a case of B2B e-commerce
Autorzy:
Pawłowski, Mieczysław
Wiechetek, Łukasz
Powiązania:
https://bibliotekanauki.pl/articles/27313685.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
customer engagement
customer experience
experience marketing
B2B
zaangażowanie klienta
doświadczenie klienta
marketing doświadczeń
Opis:
Purpose: The article investigates organizational customers response to the marketing stimulation in order to understand the moderating role of economy and emotional motives in business-to-business relationship. Design/methodology/approach: The research was conducted in the form of case studies of experimental marketing projects facilitated in context of wholesale e-commerce B2B platform. Surveys and free text content has been analysed for statistics and conclusions formulation. Findings: The study identifies the influence of different forms of emotional motivation on the engagement of B2B customers and points out the success factors for engagement in B2B. Customers, when stimulated, demonstrate willingness to value creation for themself in form of emotional satisfaction and inside for company. They benchmark sales platform delivering inside from market. Finally, customers share their experience as the boosting factor for others. The study analyses customer engagement from the organizational and individual perspective. Research limitations/implications: The limitations are typical for the experimental projects which entail the uncertainty of the exact results replication. However, the obtained results indicate extension to academic literature as well as the practical suggestion for business. Originality/value: The research contributes to academia in the field of B2B customers behaviour when they are stimulated to creative activity on the e-commerce platform. Paper investigates reactions of individual responders to engagement projects while they are in strong organisational context.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2022, 157; 397--415
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Development of an electric tricycle for service companies and last-mile parcel delivery
Autorzy:
D’hondt, Jordi
Juwet, Marc
Demeester, Eric
Slaets, Peter
Powiązania:
https://bibliotekanauki.pl/articles/2203897.pdf
Data publikacji:
2022
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
cargo bike
tricycle
QFD method
e-commerce
rower towarowy
rower trójkołowy
metoda QFD
Opis:
In many city centres and some large urban areas, access restrictions are imposed on trucks and vans. On the other hand, the number of e-commerce packages to be delivered daily is increasing rapidly, and service companies of all kinds also have to serve their customers in these areas. The use of cargo bikes is seen as a possible solution. The direct reason for this research is the observation that there is still room for a new type of cargo bike that meets the needs of the outlined target groups. This article summarises how the quality function deployment (QFD) method has been used for the systematic development of an electric cargo tricycle that meets these needs. The developed tricycle distinguishes itself from existing cargo bikes mainly by its loading capacity, stability and manoeuvrability. The prototype tests performed by professional couriers were so positive that a pilot series was built.
Źródło:
Transport Problems; 2022, 17, 2; 175--187
1896-0596
2300-861X
Pojawia się w:
Transport Problems
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The virtual dimension of socio-economic relations in European countries
Autorzy:
Witczak-Roszkowska, Danuta
Powiązania:
https://bibliotekanauki.pl/articles/1919019.pdf
Data publikacji:
2020
Wydawca:
Politechnika Śląska. Wydawnictwo Politechniki Śląskiej
Tematy:
information technology
Hellwig’s method
e-commerce
e-education
society 5.0
technologia informacyjna
metoda Hellwiga
e-handel
e-edukacja
społeczeństwo 5.0
Opis:
Purpose: The purpose of the article is to assess the level of use of information technologies by households in selected European countries and the resulting transformations in socio-economic relations. Design/methodology/approach: The article uses one of the taxonomic methods – the Hellwig’s development pattern method. 20 diagnostic features were adopted to develop Hellwig’s synthetic measure. They reflect the access and use of the Internet by households in five areas: networking and formal activities in the fields of e-government, e-banking, e-education, e-health; carrying out political and civic activities online (consulting, voting, expressing opinions); making informal contacts and participating in social networks (e.g. Facebook, Twitter, etc.); e-commerce; using instant messaging and e-mail. Findings: In the light of the characteristics adopted for the survey, the highest level of use of information technology by households is characteristic of Iceland, Norway, Denmark, Sweden, the Netherlands, Great Britain and Finland. The countries with the lowest rates are Romania and Bulgaria. Research limitations/implications: The studies presented may contribute to further in-depth analyses of the links between the use of information technologies in individual countries and their level of economic development in the long term. Originality/value: The results are addressed to public authorities in 30 European countries. On their basis, leaders in the use of information technologies by households in various areas of economic and social life were identified. The distance between the other countries was also diagnosed. The results of the research can guide public authorities in developing strategies for the development and dissemination of information technologies in their countries.
Źródło:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska; 2020, 146; 509-522
1641-3466
Pojawia się w:
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
Dostawca treści:
Biblioteka Nauki
Artykuł
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