- Tytuł:
-
Koncepcja holonowego modelu doskonalenia jakości w małych i średnich przedsiębiorstwach
The conception of holons model of quality improvement in SMEs - Autorzy:
-
Jasiulewicz-Kaczmarek, M.
Misztal, A.
Butlewski, M. - Powiązania:
- https://bibliotekanauki.pl/articles/339715.pdf
- Data publikacji:
- 2014
- Wydawca:
- Polskie Towarzystwo Zarządzania Produkcją
- Tematy:
-
quality improvement
improvement model
poprawa jakości
doskonalenie modelu - Opis:
- The article refers to the ability of continuous improvement of processes and their assessment in Polish small and medium-sized enterprises (SMEs). The research problem emerges from the lack of a clear and understandable model of self-assessment for this group of enterprises and also a minimal ability to precisely define areas for improvement. The way to competitiveness in these organizations usually starts with implementation of pro-quality management standards respondent to ISO 9001 standard requirements. The next steps are usually quite chaotic and do not employ a systematic approach and holistic view of an enterprise. Polish Quality Award and EFQM excellence models are too general at this stage of a SME organization’s maturity. Thus, the main goal of the author’s paper was to develop and verify the idea of a modularized measuring model of an organization’s excellence. The article presents the results of literature research, the developed simplified diagram of the theoretical model and, consequently, focused research – a revised model of excellence for small and medium-sized enterprises. The model consists of five modules defined by terms as: quality, maintenance, ergonomics and OSH, environment and logistics, and for each of the modules offers six evaluation criteria: policy and strategy, preventive measures, teamwork, staff qualifications, and communication (internal and external).
- Źródło:
-
Zarządzanie Przedsiębiorstwem; 2014, 17, 4; 7-13
1643-4773 - Pojawia się w:
- Zarządzanie Przedsiębiorstwem
- Dostawca treści:
- Biblioteka Nauki
Artykuł