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    Wyświetlanie 1-2 z 2
    Tytuł:
    Knowledge management in intelligent organizations
    Autorzy:
    Skowron-Grabowska, Beata
    Szczepanik, Tomasz
    Besta, Petr
    Powiązania:
    https://bibliotekanauki.pl/articles/88457.pdf
    Data publikacji:
    2019
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    courier companies
    intelligent organization
    courier services
    management
    knowledge management
    firma kurierska
    inteligentna organizacja
    usługa kurierska
    zarządzanie
    zarządzanie wiedzą
    Opis:
    The aim of the paper was to present the specificity of knowledge management in courier companies as an example of intelligent organizations. Knowledge management is a modern concept that emphasizes using the most valuable resources of enterprises such as employees and it offers conditions for development of knowledge, sharing it, and thinking creatively. The paper presents courier companies as an example of intelligent organizations that use knowledge management in the implementation of courier services. The article presents the results of a survey that identified the use of knowledge in courier companies and analysed the factors that made the surveyed companies become intelligent organizations. The solutions implemented in enterprises that influenced the emergence of a competitive advantage were evaluated. Furthermore, the benefits achieved by the companies surveyed due to knowledge management and the growth of their intelligence were analysed.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2019, 1, 1; 1012-1019
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Employee satisfaction with the employers health safety activities during the SARS-COV-2 pandemic
    Autorzy:
    Zadros, Katarzyna
    Powiązania:
    https://bibliotekanauki.pl/articles/1831308.pdf
    Data publikacji:
    2021
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    pandemic SARS-CoV-2
    pandemic COVID-19
    modified CSI method
    courier
    Polska
    Germany
    pandemia SARS-CoV-2
    zmodyfikowana metoda CSI
    kurier
    Polska
    Niemcy
    Opis:
    The outbreak of the SARS-CoV-2 coronavirus pandemic has resulted in significant changes in employers' attitudes to employee health safety, as a new rapidly spreading threat has emerged. A characteristic feature of this threat is very little knowledge about it and the lack of effective treatments and prevention procedures. The short time since the outbreak of the pandemic also means that there is very little knowledge about how employers try to protect employees from infection with this virus, as well as how effective these actions are and how employees evaluate them. Therefore, among couriers of UPS companies in Poland and Germany a survey of the satisfaction was undertaken regarding the solutions adopted and implemented by managers in the field of shaping the health safety of employees. The survey uses the modified Customer Satisfaction Index - CSI method, for which employees were treated as internal customers. As a result of the research, it was possible to compare employee satisfaction with the solutions used by managers to protect their health in Poland and Germany, and shape conclusions resulting from this study.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2021, 3, 1; 228-238
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
      Wyświetlanie 1-2 z 2

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