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    Wyświetlanie 1-4 z 4
    Tytuł:
    Safety at the workplace - selected issues of personal data safety
    Autorzy:
    Chmielarz, Grzegorz
    Powiązania:
    https://bibliotekanauki.pl/articles/88543.pdf
    Data publikacji:
    2019
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    personal data
    personal data safety
    personal data management
    threats to personal data
    dane osobowe
    bezpieczeństwo danych osobowych
    zarządzanie danymi osobowymi
    zagrożenia danych osobowych
    Opis:
    The paper presents the problem domain related to data safety management in the face of the threats that organisations of all types encounter in this scope. The Author’s particular concern are personal data management issues, which are of key importance for contemporary enterprises as they frequently determine wining the market advantage and growth in their competitiveness. Yet, incidents of personal data breaches, aimed at economic organisations have been on the increase in the recent years, leading not only to substantial financial losses, but what is worse, frequently resulting in damage to their reputation. Therefore, a vital issue for all enterprises is to make their employees acquainted with threats to data security and their potential harmful effects on the operations and financial results of organisations. The paper presents an analysis of breaches to personal data in organisations in a global dimension as well as analyses of their negative effects to their image and trust of their customers.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2019, 1, 1; 226-233
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Evaluation of customer service quality and security in retail network
    Autorzy:
    Pilar, Damian
    Kot, Sebastian
    Powiązania:
    https://bibliotekanauki.pl/articles/88635.pdf
    Data publikacji:
    2019
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    customer service quality
    quality audit
    data security
    distribution network
    jakość obsługi klienta
    jakość
    audyt jakości
    bezpieczeństwo danych
    sieć dystrybucji
    Opis:
    One of main purposes of every enterprise is to satisfy the buyer, therefore customer service is perceived as the capability or the ability of satisfying customers expectations and requirements. The present article was devoted to the issue of the quality assessment of customer service assuring the data security on the basis of pharmacies network case study of. The survey was based on prepared questionnaire forms analyzing the quality of the customer service on the basis of three areas. Results of the survey indicate that modern IT tools are very helpful, because they can provide data for analysis of numerous distribution individuals in the context of the quality of customer service in a very fast way.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2019, 1, 1; 647-652
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Personal data protection as an element of competitive advantage
    Autorzy:
    Żywiołek, Justyna
    Nedeliaková, Eva
    Powiązania:
    https://bibliotekanauki.pl/articles/88539.pdf
    Data publikacji:
    2020
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    personal data protection
    competitive advantage
    data management
    information security
    ochrona danych osobowych
    przewaga konkurencyjna
    zarządzanie danymi
    bezpieczeństwo informacji
    Opis:
    The article presents results of research on the information flow between the client and the company, inside the company, and the problems encountered by both parties in the data exchange process. Also included are methods of securing information through unauthorized disclosure, disclosing ideas to other clients. The basis of the study was a survey directed to 75 customers ordering in the examined enterprise and a survey among 40 employees of that enterprise. The study was also based on an in-depth conversation with employees of the examined company employed at various levels. The survey shows that the clients and employees of the surveyed company are aware of the high value of information, and its security is considered one of the priorities. The survey clearly shows that customers praise data protection activities, they treat it as an element used to care for the interests of the customer, as a further environment of the product or service they purchase. However, there are often errors due to customer ignorance, communication problems, and lack of knowledge of employees. The study covered the importance of information in an enterprise as part of its competitive advantage, the reasons for investing in information protection, the occurrence of incidents, the degree of information security, and actions taken to protect information in an enterprise.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2020, 2, 1; 55-61
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Assessment of employees level of awareness in the aspect of information security
    Autorzy:
    Pałęga, Michał
    Knapiński, Marcin
    Powiązania:
    https://bibliotekanauki.pl/articles/88462.pdf
    Data publikacji:
    2019
    Wydawca:
    Stowarzyszenie Menedżerów Jakości i Produkcji
    Tematy:
    information security
    data protection
    information security management
    human resources management
    bezpieczeństwo informacji
    ochrona danych
    zarządzanie bezpieczeństwem informacji
    zarządzanie zasobami ludzkimi
    Opis:
    The strategic importance of information for the functioning of each economic entity forces entrepreneurs to properly protect them against loss, unauthorized disclosure or unauthorized modification. Hence, organizations build complex security systems taking into account state-of-the-art technical solutions, while belittling often the most important element, which is the human factor. It should be emphasized that it is the intentional or accidental actions of the human that can lead to the loss of information security. In addition, it is also the potential of human capabilities and skills can provide an effective defense against the failure or technical security. The article presents the basic stages of human resource management in the aspect of information security. Complementing these considerations will be the presentation and discussion of the results of surveys aimed at assessing the level of employee awareness in the area of information security.
    Źródło:
    System Safety : Human - Technical Facility - Environment; 2019, 1, 1; 132-140
    2657-5450
    Pojawia się w:
    System Safety : Human - Technical Facility - Environment
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
      Wyświetlanie 1-4 z 4

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