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Wyświetlanie 1-15 z 79
Tytuł:
The assessment of quality of products using selected quality instruments
Autorzy:
Kardas, E.
Powiązania:
https://bibliotekanauki.pl/articles/111860.pdf
Data publikacji:
2016
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
quality
quality assessment
methods of quality managements
quality instruments
metal sleeve
jakość
ocena jakości
metody zarządzania jakością
instrumenty zarządzania jakością
metalowa tuleja
Opis:
The quality parameters of products should be controlled at every stage of the production process, since it allows detection of any problems even in the initial stages of production processes and removes their causes during manufacturing. Final control of products is intended to capture non-conforming products that did not go to the customers. The results of such controls should constantly be analysed. Such analysis can help to detect the most common problems, determine some dependences or identify the causes of such situations. A lot of different instruments that can support improvement of processes can be used for this kind of analysis. The paper presents the possibility of using some tools which can be utilized to support the analysis and assessment of quality of products at different stages of the production process. The quality analysis of exemplary products using selected quality methods and tolls is carried out. Metal sleeve, that is part of electronic control subassembly of anti-blocking system of ABS, which was the research component being studied.
Źródło:
Production Engineering Archives; 2016, 10, 1; 5-8
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The specificity of the functioning of the quality cost account within the quality management system of an enterprise
Autorzy:
Kokot-Stępień, Patrycja
Powiązania:
https://bibliotekanauki.pl/articles/23966459.pdf
Data publikacji:
2021
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
rachunek kosztów jakości
koszty jakości
system zarządzania jakością
quality cost account
quality costs
quality management system
Opis:
Along with the development of quality systems, there was a need to analyze the expenditure incurred to obtain the appropriate quality of products or services and the impact of the actions taken on the results achieved by an entity. Quality costs are an important tool for improving the quality of offered products and efficiency of management, provided that the enterprise maintains a quality cost calculation. It is a system for capturing and analyzing all costs related to quality and taking actions aimed at increasing quality while minimizing production costs. The purpose of quality cost account is not only to identify areas in need of improvement, but most of all to provide information enabling the assessment of the effectiveness of the QMS implemented in the enterprise. The article indicates the essence of quality cost account. It also presents a method of implementing quality cost account in an enterprise which can be the basis for the development of a procedure within the scope of the quality management system. The presented methodology of quality cost account comprehensively indicates the scope of its conduct, responsibility for the activities carried out within it, the method of recording quality costs in the enterprise and indicators the analysis of which allows for an objective assessment of the effectiveness of the implemented quality management system.
Źródło:
Production Engineering Archives; 2021, 27, 4; 283--290
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The use of QFD method advantages and limitation
Autorzy:
Wolniak, R.
Powiązania:
https://bibliotekanauki.pl/articles/111920.pdf
Data publikacji:
2018
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
customer satisfaction
QFD
Quality Function Deployment
quality improvement
quality methods
satysfakcja konsumenta
metoda QFD
polepszanie jakości
Opis:
The following paper concentrates on some problems resulting from the use of Quality Function Deployment method in industrial enterprises. It is not an easy task although the method itself has many advantages. The aim of the paper is to analyse basic international literature as well as the main advantages and limitations of the Quality Function Deployment.
Źródło:
Production Engineering Archives; 2018, 18; 14-17
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The application of the FMEA method in the selected production process of a company
Autorzy:
Barosz, P.
Dudek-Burlikowska, M.
Roszak, M.
Powiązania:
https://bibliotekanauki.pl/articles/111598.pdf
Data publikacji:
2018
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
quality management
production process
quality life cycle
FMEA method
quality improvement
zarządzanie jakością
proces produkcji
metoda FMEA
polepszanie jakości
Opis:
The aim of this article is to show the use of the analysis of the failure causes and effects as a prevention tool in controlling the quality of a given production process in the company. The scope of the work covers an analysis of a selected process, definition of inconsistencies present in this process, and then the FMEA analysis. In the production company one should implement thinking and actions based on the so-called ‘quality loop’ – it is an interdependence model of the undertaken actions which affect the quality shaping. It is carried out from the possibility for identifying a customer’s requirements through a project, production process, up to the assessment of effective capability for meeting the defined requirements. The application of such an approach enables to take the actions improving the operation of quality management in a systemic way.
Źródło:
Production Engineering Archives; 2018, 18; 35-41
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Problems of use of FMEA method in industrial enterprise
Autorzy:
Wolniak, Radosław
Powiązania:
https://bibliotekanauki.pl/articles/111816.pdf
Data publikacji:
2019
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
FMEA
Failure Mode and Effect Analysis
Quality planning
quality improvement
quality methods
metoda FMEA
planowanie jakości
polepszanie jakości
metoda jakościowa
Opis:
Presented paper concentrate on problems connected with FMEA method usage in industrial enterprise. There is in the paper a description of the basic rules of FMEA method and competition between FMEA analysis and gap analysis. The analysis of defects has been done to find recommendations how to eliminate or restrain them. On the basis of conducted research we found that selection of staff to the team is very important factor in the FMEA analysis undertaking process. The staff should have appropriate level of knowledge about FMEA method methodology and other tools which are indispensable in the process of implementing this method within the company.
Źródło:
Production Engineering Archives; 2019, 23; 12-17
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Improvement and evaluation of the financial (accounting) services quality in the era of SARS-COV-2
Autorzy:
Bagińska, Izabela
Powiązania:
https://bibliotekanauki.pl/articles/23966766.pdf
Data publikacji:
2022
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
jakość
doskonalenie jakości
jakość usług
usługa księgowa
usługa finansowa
zarządzanie usługami
quality
quality improvement
service quality
accounting service
financial service
service management
Opis:
The changes brought about by the spread of COVID-19 require from entrepreneurs a new approach to the way they manage their businesses. Accounting offices are also facing a major challenge these days. In addition to the constant changes in tax regulations and the implementation of many new provisions concerning anti-crisis shields, the way of customer service in accounting offices has also changed as they had to adapt to the new reality. The aim of this article is to present the importance of improving the quality of accounting services in the pandemic era. The first part of the paper includes the scope of services and theoretical aspects of customer service in accounting offices in the era of SARS-CoV-2 as well as the characteristics of the concept of quality. Subsequently, the results of an anonymous survey conducted among entrepreneurs who are clients of accounting offices are presented, which contributed to the formulation of conclusions on the significance of customer service quality in accounting offices. The article highlights the significant changes in the way tasks are performed in accounting firms and financial departments. Among the modern methods of providing accounting services, two have been selected which (according to the respondents) will significantly effect on the service providing quality (in particular by limiting personal contact of contractors).
Źródło:
Production Engineering Archives; 2022, 28, 3; 283--288
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Organizational learning in developing the integrated quality management
Autorzy:
Anttila, J.
Jussila, K.
Powiązania:
https://bibliotekanauki.pl/articles/111763.pdf
Data publikacji:
2018
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
quality
quality management
quality integration
organizational learning
management system standard
organizational context
zarządzanie jakością
przewaga konkurencyjna organizacji
poprawa jakości
zapewnienie jakości
organizacyjne uczenie się
Opis:
High quality is organizations’ competitive advantage. It is beneficial to base this on professional approach, and basic concepts and definitions with scientific foundation. The necessary main concepts consist of quality, quality management, quality improvement and quality assurance. Organizations' top management is responsible of the quality management decisions and implementations. The present practical situation is fragmented and the implementations are most often based on the instrumental means of the different methodological schools, which is confusing and detrimental to the understanding and usefulness of the concept of quality management. It is not beneficial to build a special system for quality management by only following the requirements of the general standard. This cannot ensure competitive business advantage. In this article, we present an alternative approach that is a natural practical way to realize quality management as the teleological solution, Quality Integration, in which the general and specific quality concepts, principles and methodology are embedded within the normal business management activities. Our Quality Integration is based on the thinking of organizational learning. Its framework covers both running the current business and improving the overall business performance. This model has been used as the thinking framework in practical organizational cases since 1990’s. As the business circumstances change constantly, the organization must be constantly ready to renew through both small and radical changes. This change also receives resistance, and the development takes place according to a multi-phase process towards the new integration and requires a proper recognition and decisions. Principles of the organizational learning can help organizations in a consistent way. Evaluation of the overall organizational performance is an important quality management practice and should take into account performance enablers (processes) and also the results obtained thereof. In our approach, the evaluation criteria emphasize organizational learning and integration. The external context of the organization has a crucial role in achieving and developing the business objectives. The organization’s strategy can no longer be based on the value chains but on finding ways to alter them radically through value networking. The organization is influenced by the true and all-inclusive reality, which differs from the apparent reality perceived by the senses, and which is only revealed through consciousness. Understanding this reinforces awareness and trust that are important factors also in quality management and quality assurance.
Źródło:
Production Engineering Archives; 2018, 18; 3-13
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Criteria of quality requirements deciding on choice of the logistic operator from a perspective of his customer and the end recipient of goods
Autorzy:
Karcz, Jacek
Ślusarczyk, Beata
Powiązania:
https://bibliotekanauki.pl/articles/1839575.pdf
Data publikacji:
2021
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
jakość operacji operatorów logistycznych
jakość logistyki
zarządzanie jakością procesów logistycznych
wpływ jakości na decyzje zakupowe
kryteria jakości w logistyce
quality of operations of logistics operators
logistics quality
quality management of logistics processes
impact of quality on purchasing decisions
quality criteria in logistics
Opis:
The choice of the operator involves taking risks, especially when changing the way logistics is handled (e.g. from your own warehouse and distribution network to external – outsourced). The aim of the article is to present the most important factors that directly and indirectly influence purchasing decisions made by customers of logistics operators. In order to correctly determine the parameters of the selection of a logistics service provider in terms of quality, it is necessary to define quality requirements criteria that allow to meet specific KPIs (Key Performance Indicators) to measure the satisfaction of the final recipient of the goods. The main goal of the article is to answer the question of how to define criteria to be relevant to customer expectations and how they affect final purchasing decisions in the context of choosing the operator to provide logistics services. In order to illustrate the full picture of the studied environment, as well as to maximally facilitate and encourage respondents to participate in the study, surveys were used mainly in the form of Internet, mostly containing closed and several open questions. The research was based on three research groups: logistics operators, customers of logistics operators and final recipients of services of logistics operators. In the individual groups, the survey invited: 1) about 80 companies from European logistics operators; 2) approx. 150 companies from Central and Western Europe dealing in production and trade according to the classification of economic activity; 3) over 2,000 people who have declared to buy various goods with delivery to the address indicated.
Źródło:
Production Engineering Archives; 2021, 27, 1; 58-68
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
ISO 9004 - A stimulating quality management standard for the creative leaders of contemporary sustainable organizations
Autorzy:
Anttila, Juhani
Jussila, Kari
Powiązania:
https://bibliotekanauki.pl/articles/1839540.pdf
Data publikacji:
2021
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
jakość
zarządzanie jakością
ISO 9004
trwały sukces
jakość organizacji
quality
sustained success
quality of organization
Opis:
International management standards can provide organizations with challenging opportunities only if they understand the intended aims and features of those standards and apply them creatively and integrated into their business management. For that to happen, the business leaders of the organizations play the key role. For this subject, this discursive article focuses on the ISO 9004 quality management (QM) standard, which is one of the international management standards, which can be applied to all kinds of organizations. In addition to the opportunities, this article discusses difficulties and pitfalls associated with the ISO 9004 standard, and their possible solutions in practical implementations. The authors highlight aspects of how ISO 9004 can be considered as the most challenging standard in the ISO 9000 series of the QM standards. However, many organizations, which have not acknowledged the differences and relationship of the ISO 9004 and ISO 9001 standards, often apply the ISO 9000 standards in inadequate ways and hence have not the ability to exploit the potential opportunities of the standards. Especially, ISO 9004 considers QM from the entire business point of view and aims at the quality of the whole organization. ISO 9004 standard can provide QM guidance to achieve sustained success even in complex, demanding and ever-changing contemporary business environments, including the challenges of the 4th industrial revolution. This article gives ideas and creative theoretical and practical views for the ISO 9004 implementations. The aim is to emphasize that, according to ISO 9004, the organization's identity and its differentiating competitive advantages are the bases for the quality of the organization and its sustained success. In this context, each organization has its own and always existing QM realization, which cannot be separated from business management and which can be continually improved according to the organization's business development strategies and practices. In this respect, the ISO 9004 can be seen as flexible and challenging. Based on the authors’ experience, QM targets can be achieved and developed in the most natural way through the principles and practices of the learning organization. In addition to the ISO 9000 standards, organizations also use other well-known managerial references, including performance excellence models and many various management system standards of the specific disciplines. All these may be seen as sub-domains within the ISO 9004 framework. ISO 9004 also can be used for diverse TQM and sustainability implementations. This article is based on the authors’ long experience in the practical promotion and application of the ISO 9000 standard in different kinds of organizations. The first author of the article has involved in the international drafting process of the ISO 9004 standard-editions since the 1980s. He also was a cowriter of a similar ISO 9004 article about twenty years ago. That article has been publicly available on the Internet, and its over one thousand recent readers evidence a growing interest in this standard. Moreover, after 2000, ISO 9004 standard has been revised twice and rewritten completely recently. Hence, it is well-founded to re-examine this subject again in this article.
Źródło:
Production Engineering Archives; 2021, 27, 2; 148-155
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Effectiveness assessment of functioning of quality assurance system
Autorzy:
Ulewicz, R.
Powiązania:
https://bibliotekanauki.pl/articles/111724.pdf
Data publikacji:
2013
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
quality
management
cast
jakość
zarządzanie
odlew
Opis:
This paper presents the results of six-year studies that were conducted in an iron foundry. The research consisted in effectiveness assessment of the quality assurance system. Determinants of three groups of estimation criteria were characterized. In technological criterion the required values of dimensional tolerance, the value of required hardness, raggedness, the required values of coefficients of the scattering process and also acceptable fractions of the products were taken into consideration. The economic criteria included the assumed values of internal and external costs of product defects. The exploitation criteria comprised the required level of reliability or durability and the required value of products repairability. The obtained results point to too high costs of lacks in technological criteria. The undertakings were proposed in order to decrease them.
Źródło:
Production Engineering Archives; 2013, 1, 1; 38-40
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Improving Quality Management - the Way Toward Economic Prosperity and Quality of Life
Autorzy:
Nováková, Renata
Šujanová, Jana
Nováková, Natália
Powiązania:
https://bibliotekanauki.pl/articles/111918.pdf
Data publikacji:
2019
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
National Quality Programme
strategy
economy
indicators
quality of life
strategia
gospodarka
wskaźniki
jakość życia
zarządzanie jakością
Opis:
The National Quality Programme of the Slovak Republic for 2017-2021 strongly emphasises the primary objectives and priorities of the Quality Improvement Strategy. This should be one of the main priorities of the Slovak Government in the upcoming period. The Quality Improvement Strategy should, in general, lead to an improvement in the quality of life. The aim of the paper is to point out the opportunities for improvement by applying indicators aimed at defining the excellence of organisations within the national economy of the Slovak Republic.
Źródło:
Production Engineering Archives; 2019, 24; 10-13
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Quality management and safety of food in HACCP system aspect
Autorzy:
Rosak-Szyrocka, Joanna
Abbase, Ali Abdulhassan
Powiązania:
https://bibliotekanauki.pl/articles/1839492.pdf
Data publikacji:
2020
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
quality
HACCP system
safety of food
quality systems
competition
jakość
system HACCP
bezpieczeństwo żywności
systemy jakości
konkurencja
Opis:
The practical implementation of hazard analysis and critical control point (HACCP) and in particular the definition of the critical control points (CCPs) in the food industry is usually a complex structured task. This is particularly the case of food enterprise, where quality/safety manager ability, knowledge of the production processes and ‘‘sensitiveness’’ is usually the discriminate for the proper identification and prioritization of risks. The same applies for the definition of causes which may lead to food safety hazards. This paper addresses the issues of how quality/safety managers can objectively and automatically implement the HACCP principles of hazard analysis in the application of HACCP, which is the identification of risk priorities and of the related CCPs. The proposed methodology combines decision tree analysis approach for the analytical decomposition of the relevant steps in the manufacturing process of ice cream.
Źródło:
Production Engineering Archives; 2020, 26, 2; 50-53
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
The process approach to service quality management
Autorzy:
Kowalik, K.
Klimecka-Tatar, D.
Powiązania:
https://bibliotekanauki.pl/articles/111869.pdf
Data publikacji:
2018
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
process management
service management
service quality
service quality model
zarządzanie procesem
podejście procesowe
zarządzanie usługami
jakość usług
Opis:
In this paper a model of service quality management based on the process approach has been presented. The first part of the article contains the theoretical framework of service quality and the process approach in management. Next, quality of service process has been presented in reference to a process-based definition in quoted literature. Finally, the outcomes of a customer questionnaire concerning the validity of particular quality attributes has been presented. The collected data in relation to service process quality stages have enabled the development of a of service quality model for process management.
Źródło:
Production Engineering Archives; 2018, 18; 31-34
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Controlling of the logistic processes
Autorzy:
Ulewicz, R.
Vasko, A.
Klimecka-Tatar, D.
Powiązania:
https://bibliotekanauki.pl/articles/112027.pdf
Data publikacji:
2014
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
controlling
logistic
quality
cast iron
logistyka
jakość
żeliwo
Opis:
The paper presents analysis of the controlling application in logistic processes in the foundry of the cast iron. Controlling of quality was introduced in order to raise efficiency of the foundry of the cast iron management. A comparative method was applied to examinations. Two spheres were compared to managing of the organization: managing the quality by the sphere with the zone of management with finances. The purpose of this action is finding common features when supervising tasks in both these zones.
Źródło:
Production Engineering Archives; 2014, 3, 2; 26-30
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
Automotive standard ISO/TS 16949 as a quality determinant
Autorzy:
Rosak-Szyrocka, J.
Powiązania:
https://bibliotekanauki.pl/articles/111743.pdf
Data publikacji:
2016
Wydawca:
Stowarzyszenie Menedżerów Jakości i Produkcji
Tematy:
quality
automotive industry
ISO/TS 16949
jakość
przemysł motoryzacyjny
Opis:
The main aim of this paper is to present the standard ISO/TS 16949. In the modern world of competition, quality is one of the most important factors. Modern organizations should gamble on quality, regardless of the type of business, because it is the basic form of running a business effectively. It is not only a factor of market success, but also an indication of organizational culture.
Źródło:
Production Engineering Archives; 2016, 10, 1; 25-28
2353-5156
2353-7779
Pojawia się w:
Production Engineering Archives
Dostawca treści:
Biblioteka Nauki
Artykuł
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