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Wyszukujesz frazę "service performance" wg kryterium: Temat


Wyświetlanie 1-2 z 2
Tytuł:
A performance evaluation system for agricultural services in agricultural supply chain
Autorzy:
Zangeneh, M.
Nielsen, P.
Akram, A.
Keyhani, A.
Powiązania:
https://bibliotekanauki.pl/articles/407439.pdf
Data publikacji:
2014
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
service
performance measurement
supply chain
selection
agriculture
Opis:
The aim of this paper is comparing all possible scenarios to improve the performance of agricultural supply chain (ASC). For this purpose, at first all scenarios is discussed and the main constraints, i.e. available budget and time, is considered. In this study the drivers to improve the performance of ASC is select and distribute the best agricultural service packages in the target ASC. All discussed scenarios need a selection procedure. So a multilevel approach is developed to select the best service package for each scenario. All selection methods are based on performance measurement which had been selected in first level of the approach. Fuzzy decision making and Analytic Hierarchy Process have been used for the approach. A numerical example is solved at the end of the paper to show the capability of the approach and comparing the scenarios.
Źródło:
Management and Production Engineering Review; 2014, 5, 3; 70-80
2080-8208
2082-1344
Pojawia się w:
Management and Production Engineering Review
Dostawca treści:
Biblioteka Nauki
Artykuł
Tytuł:
A customer’s possibilities to increase the performance of a service provider by adding value and deepening the partnership in facility management service
Autorzy:
Sillanpää, E.
Junnonen, J. M.
Sillanpää, I.
Saari, A.
Powiązania:
https://bibliotekanauki.pl/articles/406932.pdf
Data publikacji:
2016
Wydawca:
Polska Akademia Nauk. Czytelnia Czasopism PAN
Tematy:
relationship development
service development
facility management
performance increase
value addition
Opis:
Reliable and good suppliers are an important competitive advantage for a customer and that is why the development of suppliers, improvement of performance and enhancement of customership are also in the interest of the customer. The purpose of this study is to clarify a customer’s possibilities to increase the performance of a service provider and to develop the service process in FM services and thus help to improve partnership development. This research is a qualitative research. The research complements the existing generic model of supplier development towards partnership development by customer and clarifies the special features that facility management services bring to this model. The data has been gathered from interviews of customers and service providers in the facility management service sector. The result is a model of customers’ possibilities to develop the performance of service providers from the viewpoint of value addition and relationship development and in that way ensure added value to the customer and the development of a long-term relationship. The results can be beneficial to customers when they develop the cooperation between the customer and the service provider toward being more strategic and more partnership focused.
Źródło:
Management and Production Engineering Review; 2016, 7, 2; 50-61
2080-8208
2082-1344
Pojawia się w:
Management and Production Engineering Review
Dostawca treści:
Biblioteka Nauki
Artykuł
    Wyświetlanie 1-2 z 2

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