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    Wyświetlanie 1-4 z 4
    Tytuł:
    Analyzing an Unconventional Success Story Chick-fil-A Fast Food Restaurants in the USA
    Autorzy:
    Manko, Barbara A.
    Powiązania:
    https://bibliotekanauki.pl/articles/2174421.pdf
    Data publikacji:
    2022
    Wydawca:
    Uniwersytet Zielonogórski. Wydział Ekonomii i Zarządzania
    Tematy:
    Chick-fil-A
    fast food restaurant
    quick service restaurant
    customer service
    social media
    employees
    customers
    American restaurants
    franchised restaurant
    employee satisfaction
    management practice
    Opis:
    The U.S. fast-food chain Chick-fil-A, Inc. has prospered financially and scored multiple rankings at or near the top of its industry by using unconventional management practices, including some that appear to be drawbacks. This paper attempts what previous academic research has not: a thorough analysis of Chick-fil-A’s practices and policies, looking at how they might function as “success factors” and how the company has turned apparent disadvantages into advantages. The practices and policies include an unusual approach to franchising, a limited menu, private ownership, absence of global expansion, a distinctive focus on customer service and employee relations, and an explicitly Christian corporate culture. Chick-fil-A’s success, with a business model that does not fit the mold of other fast-food chains, makes the company a promising subject for further research by anyone wishing to study unconventional forms of differentiation for competitive advantage.
    Źródło:
    Management; 2022, 26, 1; 118--143
    1429-9321
    2299-193X
    Pojawia się w:
    Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    Factors influencing the level of job satisfaction of employees as the main internal stakeholders of organizations in the 21st century
    Autorzy:
    Igielski, Michał
    Powiązania:
    https://bibliotekanauki.pl/articles/27324050.pdf
    Data publikacji:
    2023
    Wydawca:
    Uniwersytet Zielonogórski. Wydział Ekonomii i Zarządzania
    Tematy:
    stakeholders
    job satisfaction
    employee expectations
    interesariusze
    satysfakcja z pracy
    oczekiwania pracowników
    Opis:
    The main purpose of the article is to identify the main factors that have the greatest impact on building satisfaction of employees who work in Polish organizations. In addition, the author will try to identify the expectations of respondents that apply to their workplaces and identify the most important problems and barriers in the surveyed organizations, occurring in the processes of human capital management. As the main research method, in addition to the literature analysis, of course, the author chose a survey, in the form of a structured interview, with team leaders and their employees. The entire research process was carried out in 44 purposefully selected Polish organizations, in 2021 (254 employees of these organizations took part in the survey). Of course, due to the number of subjects, the study has a pilot character. Based on the analysis of the literature and the conclusions of the survey, 4 main groups of determinants that have the greatest impact on the level of job satisfaction of respondents have been identified – they have been divided into professional and nonprofessional factors. In addition, the author described the main barriers that generate the most problems and dysfunctions that accompany respondents during their work.
    Źródło:
    Management; 2023, 27, 2; 1--25
    1429-9321
    2299-193X
    Pojawia się w:
    Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    The effect of job satisfaction and organizational culture on employee performance in autofinance business: the mediating role of organizational commitment
    Autorzy:
    Ahmed, Azmy
    Wiadi, Iyus
    Powiązania:
    https://bibliotekanauki.pl/articles/2179660.pdf
    Data publikacji:
    2022
    Wydawca:
    Uniwersytet Zielonogórski. Wydział Ekonomii i Zarządzania
    Tematy:
    job satisfaction
    organizational culture
    organizational commitment
    employee performance
    zadowolenie z pracy
    kultura organizacyjna
    zaangażowanie organizacyjne
    wydajność pracowników
    Opis:
    The present study analyzed the mediating role of organizational commitment in the effect of job satisfaction and organizational culture on employee performance. Job satisfaction and organizational culture may influence employee performance. The variable with the most significant effect on employee performance was analyzed hrough job satisfaction and organizational culture. The result of the study demonstrated the increase in employee performance through organizational commitment. It is recommended to consider the positive effect of job satisfaction and organizational culture in the auto financing business. Partial Least Square (PLS) was applied. The method allows the researcher to analyze the direct and indirect effects in the research model, i.e., the effects of job satisfaction and organizational culture on employee performance when organizational commitment acted as the mediating variable. This study involved several autofinancing companies. Four hundred twenty employees from these companies were recruited as respondents using a stratified sampling technique. This study found that job satisfaction acts as one of the factors affecting employee performance achievement, as proven by its direct and indirect effects on employee performance. Organizational culture can improve employee performance through organizational support and commitment. The auto financing industry should be able to implement a competitive organizational culture.
    Źródło:
    Management; 2022, 26, 2; 86--119
    1429-9321
    2299-193X
    Pojawia się w:
    Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
    Tytuł:
    The Effect of Organizational Transformation, Organizational Culture, and Transformational Leadership on Employee Performance Through Job Satisfaction: An Evidence from Automotive Component Manufacturing Companies
    Autorzy:
    Azmy, Ahmad
    Hartono, Denny Krisnawan
    Mirza, Mariza
    Powiązania:
    https://bibliotekanauki.pl/articles/11542408.pdf
    Data publikacji:
    2023
    Wydawca:
    Uniwersytet Zielonogórski. Wydział Ekonomii i Zarządzania
    Tematy:
    organizational transformation
    organizational culture
    transformational leadership
    employee performance
    job satisfaction
    transformacje organizacyjne
    kultura organizacyjna
    przywództwo transformacyjne
    wydajność pracowników
    satysfakcja z pracy
    Opis:
    This study aimed to analyze organizational transformation, organizational culture, and transformational leadership in relation to employee performance, with job satisfaction serving as a mediating variable. The participants consisted of 101 employees from automotive component manufacturing companies. They were selected using purposive sampling techniques to ensure alignment with the research objectives. Data were analyzed using Partial Least Squares (PLS) to illustrate the variables and indicators influencing employees’ performance. The results indicated that organizational transformation, organizational culture, and transformational leadership had a positive impact on employee performance. Furthermore, the mediating role of job satisfaction in relation to employee performance was also observed. Therefore, organizations should optimize job satisfaction to enhance employee competencies in response to business challenges. By implementing organizational transformation, fostering a positive organizational culture, and promoting transformational leadership, organizations can potentially increase satisfaction, responsiveness, and performance, thereby supporting business innovation. Job satisfaction plays a crucial role in maintaining performance stability, as the business process appears to be highly reliant on organizational transformation, organizational culture, and transformational leadership. The variables examined in this study demonstrate that job satisfaction enhances employees’ responsiveness to the company’s operations. Consequently, organizations should prioritize responsiveness and adaptability when empowering their human resources.
    Źródło:
    Management; 2023, 27, 1; 95--129
    1429-9321
    2299-193X
    Pojawia się w:
    Management
    Dostawca treści:
    Biblioteka Nauki
    Artykuł
      Wyświetlanie 1-4 z 4

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