- Tytuł:
- Characteristics of Intrapreneurs in Scale-Intensive Service Firms
- Autorzy:
-
Hydle, Katja Maria
Aas, Tor Helge
Breunig, Karl Joachim - Powiązania:
- https://bibliotekanauki.pl/articles/475052.pdf
- Data publikacji:
- 2014
- Wydawca:
- Fundacja Upowszechniająca Wiedzę i Naukę Cognitione
- Tematy:
-
innovation management
service innovation
scale-intensive services
intrapreneurship - Opis:
- This empirical paper explores the work of employees in charge of service innovation when firms develop and launch new scale-intensive services by addressing two re- search questions: i) How do employees responsible for service innovation work? and ii) what are the related managerial implications when developing and launching new scale-intensive services? To this end, 21 qualitative, in-depth interviews were con- ducted with employees in five large scale-intensive service firms. The findings suggest that the involvement of internal professionals is an asset when new scale-intensive services are developed, and that internal professionals act as intrapreneurs when they are involved in the development of radically new scale-intensive services. This paper integrates understanding from the innovation management literature with knowledge of professionals from extant literature on professional service firms since we find that professionals in scale-intensive firms act as intrapreneurs. Thus, this pa- per extends the theory on determinants of innovation in scale-intensive service firms, blending insights from both findings and theory.
- Źródło:
-
Journal of Entrepreneurship, Management and Innovation; 2014, 10, 2; 89-118
2299-7075
2299-7326 - Pojawia się w:
- Journal of Entrepreneurship, Management and Innovation
- Dostawca treści:
- Biblioteka Nauki
Artykuł