Information asymmetry in four IT projects : the client’s perspective a multiple case study

The IT system market belongs to the group of markets characterised by imperfections in information access both amongst the suppliers and the recipients. Literature studies indicate a research gap concerning the phenomenon of information asymmetry between the supplier and the recipient in an IT project. My research thus far has indicated that an excessively high level of information asymmetry between the supplier and the recipient, occurring during the entire life cycle of a management support IT system, is an important factor, which has a key significance to the success of the project. The scope of this article is to present the results of research on the phenomenon of asymmetry in information access both amongst suppliers and recipients as part of a conducted case study.