Metody pomiaru efektywności zaangażowania społecznego organizacji

Corporate social responsibility is a concept that many organizations find interesting and try to implement. It can be said that Polish firms have already consolidated it. We can also observe the evaluation of approaches to CSR: from individual charities to development of deliberate strategies. However, Polish companies stand out in comparison to the global market in terms of measuring the effectiveness of social engagement and social responsibility. The paper presents the results of the survey conducted among SMEs in the region of Czestochowa. The purpose of this article is to introduce tools for measuring the effectiveness of CSR actions, focusing on London Benchmarking Group model. The paper shows examples of CSR activities' indicators as well.