Innovation in public services: the pursuit of economic drivers

The interest in innovation in public sector, especially in municipalities, is extensively growing. The paper focuses on exogenous factors shaping changes and/or innovation in public services. The results of investigated cases and Delphi studies in Central Europe are briefly presented. A critical evaluation of the approach applied by authors follows. The learning outcome of the research may be valuable to public managers, innovative businesses and policy-makers who pursuit opportunities and try to analyze various influences on the public service.