KONKURENCYJNOŚĆ PRZEDSIĘBIORSTW I ROZWÓJ REGIONALNY W KONTEKŚCIE ZARZĄDZANIA JAKOŚCIĄ

In this article the influence of a company's quality management on competitiveness and regional development are discussed. In the era of globalisation competitiveness is crucial. Classic management theories may not meet the challenges and threaten the firm's existence. For this reason the authors do not present the history and assumptions of modern quality management, but rather focus on its influence on the comapany's competitiveness. Nowadays complex quality management and quality management systems in accordance with ISO are requirements for ensuring a a strong market position for companies and as a consequence the development of regions in which they are located.