Improvement of Vehicles Maintenance Management Process Performance Through the Implementation of Controlling

The article raises an important issue concerning the reporting systems which are used in transport companies. Research conducted by the author focused on the reporting system which functions in maintenance service station of one of the largest road transport operators in Poland. The goal of this article is to analyse the current reporting system in force in the audited company and to develop a model solution, supporting the management of vehicles maintenance performance. Prepared model should incorporate the concept of controlling.