KNOWLEDGE MANAGEMENT PRACTICES IN TURKISH SMES: A DESCRIPTIVE STUDY

Recently, Knowledge Management (KM) has gained incredible attention in business world because of the rising importance of knowledge as a competitive power and strategic resource. However, Small and Medium Size Enterprises (SMEs) have faced some challenges about the employment of Knowledge Management (KM) practices. The principal objective of this study is to explore the regarded challenges of Turkish SMEs to implement as well as their perceptions about KM. It is also aimed to determine KM infrastructure Turkish SMEs that is necessary for them. The findings of this research show that Turkish SMEs are aware of the impact of knowledge in their business performances. However, the majority of them do not still have KM program and have not completed KM infrastructure that is necessary to manage knowledge systematically and effectively.